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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Define the definition of success at that particular stage (from your user’s point of view). The best product adoption tools in the market we know are Userpilot and Pendo.

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Top 7 Insights from CS Unplugged: Enterprise Edition

Gainsight

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Yet, CS teams can and should start onboarding before an enterprise client comes on board, using all the information available.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Define the definition of success at that particular stage (from your user’s point of view). The best product adoption tools in the market we know are Userpilot and Pendo.

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To PLG or not to PLG

The Product Coalition

Specifically, if you’re planning on enterprise contracts of $10k+ a year, those are almost impossible to do with PLG. It means saying NO to those enterprise customers that you’re so used to getting with additional services and customizations. With outbound enterprise sales, you need to reach out to many people to get some calls.

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Product Led Growth: Your Job Just Got Bigger or Changed Completely

Product Management University

With very few exceptions, there are no RFPs, no sales demos, no contract negotiations, no training, no implementations, etc. Definition of the Product – In a product led growth model, the definition of “the product” goes far beyond the core functionality. The Impact of Product Led Growth on Product Management.

B2B 147
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Three Wrong Reasons to Give Up on Product-led Growth

The Product Coalition

They won’t necessarily tell you that they want PLG, but if you are asking them to show up for a demo conversation with a salesperson and your competitors simply lets them start now without additional fuss, your former successful reality now becomes a disadvantage. Then, they see a demo. this becomes the new norm.

B2B 156
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Customer Success Models: How to Choose the Right One for Your SaaS?

Userpilot

In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. Book the demo! In contrast, sales-led companies are by definition high-touch, at least initially. The choice should also reflect customer preferences. Growth models.