UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We concentrated on three primary goals for optimal insights of the redesign: Overview We used various recruitment tools to interview and analyze insights through 8 moderated usability tests.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

The Product Guy

OCTOBER 1, 2018

Having a product vision and strategy can facilitate the definition and prioritization of features down the line, and ease the communication with stakeholders. Feature Definition. I encourage you to review Jeff Patton’s process for building the story map. A great way to develop the set of features is though a User Story Map.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. is another common question asked by stakeholders when they review the proposal.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. The SPACE framework of developer productivity offers a robust definition of developer productivity covering five dimensions: satisfaction and well-being, performance, activity, communication and collaboration, and efficiency and flow.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

The Product Coalition

MARCH 13, 2023

Justin Norris After reviewing his post, I feel that Justin highlights the following key activities in order to produce valuable report designs: Help stakeholders communicate their ideas. Make a dictionary of the business and systems entities and terminology. Ensure the dictionary definitions are agreed upon by stakeholders.

Data Visualization 156

Data Visualization Reporting Tools Systems Review Software Review 156

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Here’s who can be involved: Product teams usually set up the feedback management system and use the resulting feedback data to prioritize features, write feature specifications, create wireframes, and prototyping.

Feedback Software 143

Feedback Software Analytic Tools User Testing Customer Feedback 143

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. In this case, the project team had no automated tests. These product people executed manual tests. Worse, they only tested the happy paths. Automated Tests Are About Feedback.

Product Research 108

Product Research Feedback Loop User Testing Software Review 108

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. No one can denythat.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Intercom, Inc.

APRIL 8, 2020

A time for the tried and tested. On the contrary, we decided that relying on the tried and tested principles and approaches to building and shipping Intercom would be more important than ever. Our software delivery systems and operations are robust and well understood internally. Oncall together, in isolation.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Acceptance Testing and Regular Testing III. Code Reviews VI.

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

ProductPlan

APRIL 16, 2019

That’s why agreeing on what we call the “Definition of Done” is of critical importance to achieving a consensus on when projects, initiatives, and features are actually complete. Defining the definition of done. The Definition of Done is an agreed upon set of items that must be completed before a project can be considered complete.

Definition 86

Definition User Testing Software Review Technical Review 86

Folding Burritos

DECEMBER 7, 2017

With older customers, we’re typically interested in satisfaction, power-user and early-testing feedback and pain points that the product doesn’t solve. Uses and definition of different kinds of segmentation. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why?

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Userpilot

JULY 2, 2024

TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT support. A self-service data platform is a user-friendly system that empowers non-technical users to access, analyze, and visualize data without needing extensive IT support.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Definition and Core Components Outsourced software product development refers to the practice of delegating all or part of the software development lifecycle to an external partner.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Experiments : Implement A/B testing or other experimental methods to observe user interactions and preferences in real time. Choose a positioning strategy based on price, competitors, quality, features, or benefits.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. My advice in this article may not stand the test of time. I break the underlying structure of discovery into three parts: Starting with a clear desired outcome —in other words, starting with a clear definition of success.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

The Product Coalition

FEBRUARY 20, 2023

A lot of startups think they have PMF and try to enter the growth phase prematurely — usually due in part due to VC pressure to grow or simply not having a way to measure and validate how strong your PMF is — which can be disastrous. On top of that, no one seems to have a quantitative definition for how to measure it.

User Testing 179

User Testing Product Research Product Marketing Customer Feedback 179

Intercom, Inc.

FEBRUARY 20, 2018

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. From there, in three taps and less than one minute, I had recorded a test podcast, selected my background music and published it to my own radio station. This is absolutely the wrong way to treat your onboarding.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

The Product Coalition

JUNE 18, 2023

For budding AI creators, this is a crucial moment akin to a high student moment familiarizing themselves with the exam format of a prestigious college entrance test. The Test This new law applies to anyone who places an AI system in the EU. Any EU citizen can file a complaint against an AI System provider.

Research Software 146

Research Software Artificial Inteligence Systems Review User Testing 146

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Mind the Product

NOVEMBER 21, 2019

Introduction : Test and refine your product with a small number of users, increasing resilience ahead of growth. You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. List the steps of an experiment to test the hypothesis.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Userpilot

AUGUST 16, 2023

For example, without proper data governance, there could be inconsistent data definitions across the organization leading to inaccurate analysis and reporting. Data analysis tools – dedicated tools for statistical analysis, data manipulation, hypothesis testing, or predictive analytics, like IBM SPSS. How can you do it?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. The definition of live streaming is quite simple.

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

Mind the Product

JUNE 25, 2019

I was included in the final review. That final review panel turned to a discussion on aptitude, skills, ability to ramp up. You might know or have hired with some of these biased and subjective tests before. And then someone said: “She’s a little quiet, I’m just not sure that’s the right fit for how we work.”

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. The other side of people understanding how the model works is that they will try to game the system.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Userpilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Develop a value-based metrics system How do you know how much value you deliver to your customers? Creating a solid value metrics system—developing robust KPIs around customer value (e.g.,

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. Paul: Exactly, so we spend a ton and ton of time on problem definition. .” Is that what you mean? Paul: Basically, yeah.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

JULY 20, 2022

Gaming so much for basically my entire life has definitely had some major impacts on my upbringing, including professionally. The factories are leaving due to lack of educated workforce. MVP and building for scale: Besiege (pc) How do you build something that stands the test of ever increasing scope?

Feedback Software 158

Feedback Software Product Management Product Research Product Manager 158

Intercom, Inc.

AUGUST 25, 2020

Des: And we’re going to have a chat about this, because it’s definitely been an area we’ve learned a lot about over the years. And the other one is definitely going to shop around and compare us with some of the other incumbents. The end-to-end review. Hello, Paul. Paul Adams: Hey, Des.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

The Product Coalition

DECEMBER 29, 2022

Food tech definition and its rise in the food industry Food technology refers to any technology that improves food production, distribution, and supply and impacts how people sell, produce and distribute food. The dramatic reduction in the costs associated with the various tests mentioned is a second step forward.

Technical Review 158

Technical Review Data Visualization Software Review User Testing 158

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. Design: Customer Discovery Insights.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

DECEMBER 5, 2019

When I worked at Trustpilot, we had solid evidence that consumers wanted to read reviews about products. Currently, Trustpilot only shows company reviews). As we have tracking and customer data readily available at Forecast , we could quickly run a test: Forecast ran a test by making a page accessible to a sample of users.

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Product Talk

DECEMBER 7, 2022

For the purposes of this article, we’ll start by creating a narrow definition of what a customer interview is and what it isn’t. For the purposes of this article, the following activities are not customer interviews: Usability tests or prototype tests or any other customer conversation about potential solutions. It depends.

User Testing 268

User Testing Reporting Tools Customer Experience User Friction 268