The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. trillion to $4.4

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It 2] software product companies should almost never make changes for a single customer , no matter how big the deal.  But

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is what happened again with the Benchmark team. In our case, we identify EL(T) as the future of the ETL industry. Industry Context This is the only slide that is common to our seed deck.

Feedback Software 119

Feedback Software Software Review User Testing Development Team Review 119

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Customer Feedback 76

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly. Educating people on what’s happening in the industry. It helps you visualize the customer journey.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. Lacking a built-in network or industry connections, Bayne had to learn everything from the ground up.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Amplitude

JUNE 8, 2017

One reason why I decided to work at Social Capital is that the team is good at recognizing that things are changing and we’re constantly innovating. Ashley in Ghana with the team at mPharma. It’s kind of ironic: for how much the VC industry talks about innovation, it hasn’t really changed since it started.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. Companies that offer HIPAA compliance services provide software that adheres to all regulations.

Technical Review 52

Technical Review Software Review Development Team Review Reporting Tools 52

Iteratively Blog

MARCH 15, 2020

Development. It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries. A large part of the reason is due to the fact that not everything is measurable. It’s probably the first visual analytics tool teams use when getting started.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. A licensed Grafana Enterprise version with additional capabilities is also available for self-hosted, on-premises installation or as managed SaaS (Software as a Service) via an account on the Grafana Labs cloud service.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Get your team on the same page about customers. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

The Product Coalition

MAY 18, 2016

After college, I worked in financial services industry. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

ProductPlan

NOVEMBER 19, 2021

And at least one dedicated software application to help you take your products from concept to launch. Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? The steps include the following: Building your cross-functional team.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. Prior to joining Sequent Learning Networks as Vice President, JJ spent 18 years in various leadership roles in the financial services, telecommunications, and healthcare industries for companies such as First Data, T-Mobile and American Hospital Association. Episode 67. With host JJ Rorie.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Color palette.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. It’s about aligning everyone from product development to marketing to sales teams around the outcomes customers seek, not the technology or services you’re selling.

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. Not to mention how data leaks cause an erosion of consumer trust and can take a long time for brands to recover from (if ever), particularly in industries like finance.

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

ProductPlan

AUGUST 12, 2024

Prioritization Board Ensure your team is spending time on things that matter—backed with data Unlimited Viewers Give your stakeholders an easy way to view and provide feedback. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

Userpilot

JULY 25, 2024

Depending on the industry one is working in, the main responsibilities and the scope of work of a retention specialist will vary. Retention specialist’s main responsibilities Depending on the industry one is working in, the main responsibilities and the scope of work of a retention specialist will vary.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 28, 2024

While salary can be influenced by factors such as company size, industry, specific job requirements, and negotiation skills, understanding the typical range can be beneficial. They work collaboratively with the product team to translate user insights into actionable product enhancements. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

These are: Influence: As a TPM, a crucial aspect of the position is influencing and persuading the relevant teams and stakeholders to take the necessary actions to accomplish certain goals. As such, a TPMs program sense entails the ability to manage and navigate through technical dependencies and work alongside the engineering team.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Arkenea

JANUARY 25, 2025

The healthcare industry is incredibly complex and amasses an ever-increasing amount of fragile patient and specialist data. Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. According to insightful studies, each patient has 80 megabytes of EMR and imaging data each year.

Messaging 52

Messaging Research Software Healthcare Technical Review 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer.

User Testing 69

User Testing Customer Experience User Friction Data Visualization 69

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Understanding the team and the context they operate in is the starting point before trying to change anything. Find purpose .

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Gainsight

AUGUST 31, 2020

They serve varied levels of every industry, from commercial contractors across their enterprise. With a large number of customers in a variety of industries, keeping customers happy and healthy can be quite a challenge. ServiceChannel worked diligently at operationalizing the survey itself. We also built out the team.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

ProductPlan

AUGUST 12, 2024

Book a Consultation Enterprise Growth Platform Capabilities Product Strategy Set clear objectives based on your product strategy to empower teams and stakeholders, and guide decision-making to drive value. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. I stepped up to provide the necessary guidance for our departmental teams to answer skyrocketing demands for online products.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. We didn’t give it this supervised learning where you code in a definition of sadness or happiness. It would be great.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Analytic Tools 279

The Product Coalition

OCTOBER 19, 2020

Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix). Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. What went wrong? How did Blockbuster go belly up in less than a decade?

Technical Review 187

Technical Review Analytic Tools Research Software Development Team Review 187