Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? The steps include the following: Building your cross-functional team. Other methods?

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Get your team on the same page about customers. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. You can’t be all things to all people.

Customer Experience 85

Customer Experience User Testing Weak Development Team Development Team Review 85

Revulytics

JANUARY 17, 2020

But some organizations that want to cut corners or lack diligent IT oversight take that risk, figuring they can handle any potential problems with the cheap software. Software companies can drive down unlicensed use and generate new license revenue with targeted campaigns led by their sales teams to convert pirates to paying customers.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Customer Communications 118

Customer Communications Feedback Software Reporting Tools Events 118

Gainsight

NOVEMBER 11, 2018

The question behind the question is: “The Aptrinsic product, team, and message resonates with me. In fact, we chose Aptrinsic because their product, team, and message is something we want to amplify, not change. As we completed our due diligence on Aptrinsic, we were blown away by the quality of their team and product.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. At the same time, I kept talking to people.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Review any existing feedback you have as well as additional direct channels such as chat bots, surveys, focus groups, and interviews. At the minimum, your mobile product will bring design teams, IT, marketing and operations together?—?these

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

MARCH 7, 2019

They sum up your entire vision for the product in a single visual, which represents the go-forward plans for developers, testers, marketers, salespeople, etc. All of this while aligning the strategy of the executive team with specific product releases and features.

Roadmap 84

Roadmap Technical Review Development Team Review User Friction 84

Pragmatic Marketing

NOVEMBER 21, 2018

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Userpilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Looking into tools for retention specialists? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

PMLesson's Ace the PM Interview

JULY 12, 2022

Highlighting your skills & experience in your product manager cover letter To create a truly excellent cover letter, each body paragraph must convey a clear and powerful message. I stepped up to provide the necessary guidance for our departmental teams to answer skyrocketing demands for online products.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Andrew Chen

SEPTEMBER 4, 2018

And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. If you have a really large team that they are all using a product, well, are they all using the product more as a result? Andrew: Like lifecycle messaging kind of factors in there. Jeff: Yeah.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Business of Software Conference

NOVEMBER 28, 2019

It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. Sometimes they’re called Team Leaders, District Managers they can be called.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40