Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. A resume can be created in many forms like documents, videos, web pages, etc., Is there any technology company that doesn’t want that? I wish I had a magic wand.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. Whether she’s embedded in a product team or positioned as part of an “internal agency,” Rebecca says, “I always aim to get the other squad members involved in as much of the research process as possible.”. Tweet This. Tweet This.

Product Research 203

Product Research Research Software Technical Review Data Visualization 203

Product Innovation Educators

NOVEMBER 14, 2022

One of the barriers to high performance is creating documentation. The emotions associated with teams creating documentation, which is a conduit to sharing knowledge, were very negative. We thought about how we could shift that to a more positive experience and cut down on pain points. How could we make this passive?

Product launches 254

Product launches Development Team Review Technical Review Customer Feedback 254

Folding Burritos

FEBRUARY 13, 2018

Another reason is that people from outside of Tech don’t really like / know / want / remember to go to JIRA and Confluence. In others, it might be Slack, or a shared document/wiki page with a simple format that people know how to get to (and that you regularly remind me them to have a look). Recently completed work.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

The Product Coalition

SEPTEMBER 9, 2022

That’s where a market requirements document comes into play. The market requirement document is a strategic artefact that product managers usually write. What is included in a market requirements document (MRD)? A typical market requirements document answers the following questions: What market is the product targeting?

Document 148

Document Research Software Analytic Tools Marketing 148

Alchemer Mobile

JUNE 23, 2025

In this blog, you’ll learn: What brand health tracking is and why it’s essential for modern brands The key metrics that reveal brand awareness, loyalty, and competitive positioning Best practices for consistent, high-quality tracking and reporting A phased approach to launching and optimizing your tracking program Let’s break it down.

Branding 100

Branding Data Visualization Reporting Tools Research Software 100

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. whether spoken by a person or written in a document or message?—?and automatically extracting structured information from unstructured documents. Document Summarization?—?creating Content Categorization?—?assigning

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Intercom, Inc.

JULY 16, 2019

Over the past few months, we’ve been working on solidifying our incident response process and documentation. For example, a relatively common type of incident might be a brief outage of Intercom due to a database failover. Resolution : The incident is resolved, and follow-up actions like an incident review occur.

Technical Review 215

Technical Review Software Review Document Engineering 215

The Product Guy

FEBRUARY 27, 2018

So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. But rather than pressing for answers, my tech lead simply sat back in his chair and shrugged. “Ah, Guest Post by: Stef Orzech (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Alex Berman]. I furrow my brow incredulously.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Lenny Rachitsky

NOVEMBER 12, 2024

In the past few years, we’ve seen the “ great flattening ” of tech: rising expectations of fewer ICs to own larger swaths of the product and manage multiple teams while staying hands-on. Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself.

Product Research 105

Product Research Reporting Tools Product Management Product Manager 105

UX Planet

OCTOBER 28, 2024

Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why. As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Userpilot

APRIL 16, 2025

Early signals look positive, so you start rolling it out. Prioritize platforms that offer strong native integrations, support your full tech stack, and allow centralized control over data governance. To maintain that standard, you need clear naming conventions, event tracking , and documentation that everyone can access.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

SEPTEMBER 25, 2017

Regret, sorrow, disappointment – not all team check-ins and spec reviews end like this, but for a while, most of mine did. I mean, I was nearly a year into my first real Product Management position and I still didn’t feel like I knew what I was doing! I will admit that I have a tendency to be a perfectionist.

Product Management 277

Product Management Product Manager Technical Review Management 277

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. We interview so that we can learn how we can positively intervene in their lives.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

Intercom, Inc.

FEBRUARY 2, 2022

Translating film industry phases to tech. That means acknowledging the needs of your audience or customers, and the ways this work will impact them – both positively and negatively. Document this step with in-depth notes, seeking feedback from contributors. Give yourself space and time to reflect and review.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 392

Reporting Tools User Testing Customer Experience Product Research 392

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 147

Technical Review User Testing Product Research Customer Feedback 147

Mind the Product

JUNE 18, 2018

This first post covers Positioning Documents, which I bought to Onfido from Pragmatic Marketing training, and Line of Business Meetings, which Kevin brought with him. The Positioning Document and Line of Business meeting act as communication devices. Positioning Document. Facial verification. Mobile SDK.

Research Software 156

Research Software Onboarding KPIs Product Research User Testing 156

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Arkenea

FEBRUARY 23, 2025

This is a problem I see not just with tech entrepreneurs but also on a regular basis with product managers at the B2B companies we work with at SiriusDecisions. Lean startup practitioners document these sorts of strategic hypotheses in a lean canvas. I believe that user feedback is an essential addition to planned enhancements.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

UX Studio: Product Management

OCTOBER 9, 2021

Their team was previously fully in-person, and their customers range from younger to older, from digitally mature to less tech-savvy people, who were difficult to reach with remote research methods. Due to their international scope, they have some experience researching online, but before the pandemic, they too were predominantly in-person.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

The Product Coalition

JUNE 28, 2020

To cut the long story short, we decided to build an Ad-Tech product that will aggregate all the Ad channels, DSPs we use to make the entire process much easier for the team and the client-side. Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product. Yeah, it worked ??

Data Visualization 139

Data Visualization Technical Review Software Review Product Management 139

The Product Coalition

JUNE 28, 2022

A look into the top protocols based on the Scortik rating and review platform. The global blockchain technology market size was valued at USD 5.92 protocols and technologies. To put simply, Ethereum is highly developer-friendly, and assists developers with the right tools and technologies to build projects of any size and scope.

Reporting Tools 145

Reporting Tools Research Software Software Review Technical Review 145

Intercom, Inc.

JULY 14, 2020

There are a lot of words that get thrown around with customer success: problems to be solved, implementation, product experts, expansion, strategic partners, technical advisors, proactive versus reactive. As customer success managers, we are well positioned to serve as customer advocates. The Trusted Advisor. And if so, by how much?

Books 249

Books Customer Experience Customer Feedback Onboarding KPIs 249

The Product Coalition

MARCH 18, 2021

E.g., you need to look for experience in the industry you target and the technology stack. Decide on the core features to offer, and document the requirements. Choose a software architecture pattern for the proposed SaaS app This part is more technical, so if you’re not a tech-experienced person, you can ask your architect about this.

Feedback Software 170

Feedback Software Research Software Reporting Tools User Testing 170

The Product Coalition

MAY 14, 2021

Five years ago, HTC, a Taiwanese smartphone producer, took a high position in the market, which threatened many competitors. The high market relevance would reduce the room for expansion due to less innovative activities. IT outsourcing companies need to attract clients from other countries, especially Europe and the US.

Reporting Tools 153

Reporting Tools Strategy Technical Review Marketing 153

Mind the Product

APRIL 16, 2020

I had a strong hunch about debt causing group instability so I wanted to move the interaction away from money and make it fun and interactive, with people sharing positive moments (I came up against a lot of resistance here, but it was a bet that would later pay off).

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

UX Planet

NOVEMBER 18, 2024

For example, when a citizen fills out an online application to renew their driving license, the application is reviewed by an agent or case officer who processes it further. Digital architects design the technical framework, ensuring that all components work together efficiently.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology.

Technical Advisors 153

Technical Advisors Reporting Tools Product Management Product Manager 153

The Product Coalition

NOVEMBER 26, 2024

However, I hope you’ll enjoy the opportunities I’ve uncovered below, which in summary is best positioned as this… AI/ML and BCI will come together to give us revolutionary new ways to interact with our computers , and all of that opportunity begins now, in the software space. billion market value, headed to $5.1

Research Software 141

Research Software Marketing Technical Review Software Review 141

UX Planet

MAY 25, 2025

Its not just about getting users to the end of the funnelits about guiding them smoothly and efficiently, ensuring that they not only reach the finish line but do so with a positive impression of yourbrand. When it comes to proving the power of UX design, few things are as convincing as a well-documented case study.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Mind the Product

JULY 18, 2017

This estimate, usually in days of work, comes from having discussions with the tech and design teams and can be used to offset the upside from your probability and impact estimates. Challenge and welcome challenge from design and tech to reduce scope and keep tests small. Estimate the resources required to implement the test.

User Testing 195

User Testing Product Research Testing Feedback Software 195

UX Planet

JUNE 30, 2025

finance, tech) have been quicker to adopt GenAI as well. These are significant positive outcomes. This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. So, the product marketing and product management teams constantly discover these needs through surveys and interactions, and to document these we use something called jobs-to-be-done (JTBD).

Development Team Review 193

Development Team Review Research Software Product Research Reporting Tools 193

Product Innovation Educators

JULY 15, 2024

In regulated industries like healthcare, the product lifecycle often faces more constraints due to rules and regulations. He has an extensive background in new product development, that spans marketing, engineering, verification & validation, and regulatory compliance, with deep experience in medical technologies.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

The Product Coalition

SEPTEMBER 29, 2022

One catalyst for this scenario is when a colleague leaves, or changes positions. Another impetus is when you permanently inherit some of their products or features due to an organizational or strategic change in hierarchy. Or, you have switched positions, so you move on from your other responsibilities. Technical Writers.

Product Management 148

Product Management Product Manager Product Research Data Visualization 148

Userpilot

AUGUST 28, 2022

Wondering what the Technology Adoption Curve is? The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation. The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation.

Analytic Tools 98

Analytic Tools Feedback Software Technical Review Data Visualization 98