Userzoom

JANUARY 8, 2020

When your organization has bought into the idea of running user research throughout the entire design process , there’s one side effect you may not have expected to be an issue – the sheer volume of requests from multiple teams asking for your UX expertise. Ted Boren , Senior UX Researcher | Instructure. Frequency of use.

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User Testing Product Research Customer Experience Customer Feedback 134

UX Studio

JULY 11, 2018

Here’s our detailed UX guide. . Many users just go window shopping, comparing prices, saving items for later, exploring gift options, or just playing around while they check the latest fashion or gadget trends. Here at UX studio , we hold sessions with our clients about metrics. We can’t avoid it. Make them feel good.

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UX User Testing Data Visualization Customer Experience 95

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Scope and team.

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Research Software Analytic Tools Feedback Software UX 96

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. UX design or redesign phase. Download our free ebook now!

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User Testing Product Research Research Software Feedback Software 141

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing.

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User Testing Research Software Product Research Feedback Software 73

Userzoom

DECEMBER 18, 2019

Benchmarking user experience. Democratizing UX. Running user research. UX Battles of the Week. State of UX: the current landscape and beyond! The number one challenge faced by UX teams in 2019 is figuring out how to make user research actually work within the product development lifecycle.

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UX Product Research User Testing Data Visualization 14

UX Studio: Product Management

OCTOBER 26, 2017

To keep track of valuable loyal users, take a peek in Google Analytics under Audience > Cohort Analysis, or New vs Returning parts without setting up anything specific. Retention best measures user experience when paired with qualitative data. We at UX studio use both, depending on the project type. What now?

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Customer Experience Data Visualization Analytic Tools User Testing 107

Userzoom

MAY 12, 2020

The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. You can download the complete ebook below…. Download ebook. Download ebook. For many, this has proven to be a challenging sprint against the pace and scale of the pandemic.

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Healthcare Research Software Analytic Tools User Testing 95

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project.

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UX Studio

NOVEMBER 26, 2018

When taking on the challenge of converting an idea into a real product, you identify the target users and their pain points. At UX studio , we strongly believe that research provides the answer! The user research approach. A UX researcher would try to find answers by conducting interviews with potential users.

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UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Copywriting / UX copywriting. But from what team?

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User Testing Product Research Customer Feedback Customer Experience 104

Userzoom

NOVEMBER 27, 2019

Here’s an exclusive collection of content tackling the number one UX challenge – getting user research into the product development process. This free-to-download bundle contains all the following resources: How to include user research in early product development. Download the library. but what exactly are they?

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Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. UX Researcher | GrubHub.

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User Testing Product Research Customer Feedback Research Software 92

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . This is a false economy.

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User Testing Product Research Research Software Customer Feedback 100

UX Studio

MAY 15, 2018

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. If done well, they also serve as descriptive additional features improving the user experience.

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Userpilot

FEBRUARY 4, 2023

You could introduce a new feature that they didn’t know they needed, release an industry eBook, create video tutorials on how to best use the product, or even give a free gift like a coupon code for their next renewal. Our team ran with the joke and actually sent a personalized gift to the user.

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User Testing Customer Experience Customer Feedback Feedback Software 97

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

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Feedback Software User Testing Customer Experience Workshop 106

Mixpanel

NOVEMBER 8, 2021

Instead, you can focus your customer emails, user experience, and even push notification offers toward getting users to take that one specific action. Originally from Germany with a development and UX design background, her passion is helping organizations work better with product analytics and metrics.

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Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Democratizing UX: how to spread user research education and insights throughout your organization.

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UX Studio

MARCH 5, 2019

As a UX designer, I consider creating products which people will love to use my great mission in this world. Why do I work as a UX designer then? For this reason, we can experiment with this issue. We often think of a graphical user interface (GUI) when it comes to digital products. Want to know more about the UX process?

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Artificial Inteligence UX Customer Experience Technology 94

Userzoom

SEPTEMBER 10, 2019

Tip #1 – make your portal less ‘otherworldly’ When we think about user experience, we usually think about customers. Of course, optimising the user experience isn’t just important for selling stuff … Making the process of donating to a charity simple and intuitive will increase the amount of donations.

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Research Software User Testing Reporting Tools Customer Experience 43

Userzoom

DECEMBER 18, 2019

Here’s an exclusive collection of content tackling the number one UX challenge – getting user research into the product development process. This free-to-download bundle contains all the following resources: How to include user research in early product development. Read all about it here: Our single UX metric score.

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User Testing Product Research Testing Research Software 83

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source.

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Research Software User Testing UX Feedback Software 51

Userzoom

JANUARY 28, 2020

Welcome to the second part of our series where we delve into the more technical aspects of accessibility design offering practical guidance on making digital experiences open to everyone. This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . Contact us!

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User Testing Research Software Product Research Customer Experience 92

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

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User Testing Product Research Research Software Customer Experience 75

UX Studio

SEPTEMBER 13, 2018

At UX studio , we facilitate many workshops to enhance ideas. Here we present the answers based on our experience as design sprint facilitators. In UX studio, we work in pairs. Then we define long-term goals related to user experience to fully understand them. Want to know more about the UX process?

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User Testing Feedback Software Workshop Customer Experience 90

UX Studio

JANUARY 14, 2019

Why make users open a dropdown everytime they need to answer a yes/no question? For even better form UX, users scan vertical stacking more easily. Use masked input for date inputs to improve UX (fox.com). Getting long-form design UX right poses so many challenges. Have proper date input. So let’s jump in, shall we?

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User Testing Customer Experience Research Software Feedback Software 108

UX Studio

MAY 29, 2018

Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. We will try that one day at UX studio. UX studio favorites. Bold proposal, right?

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Weak Development Team Workshop Travel UX 88

UX Studio

APRIL 16, 2019

We at UX studio recommend doing it in a workshop together with other team members, as they will likely have different understandings. Find our more about the UX process! Download our free ebook Product Manager’s Guide To UX Design to improve user experience in your product. Value Proposition. Key Partners.

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User Testing Data Visualization Research Software Feedback Software 97

Imaginary Cloud - Design

OCTOBER 28, 2021

Design can be defined as functional art, made with practical purposes in mind: to improve usability, shape experience, create identity, promote engagement and generate impact, depending on the medium it uses. Two of the most emerging fields in digital design are UX (User Experience) and UI (User Interface) designs.

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Data Visualization Analytic Tools Research Software User Testing 77

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. Use conventions!

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User Testing Feedback Software Research Software Customer Experience 77

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. It definitely made for an interesting experience from a UX researcher perspective. UX challenges. The product.

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Research Software Feedback Software Information UX 46

Centercode

FEBRUARY 18, 2021

User Experience as a field? Why It’s Vital to Move Beyond “Beta” While most companies are running beta programs, beta testing never fully developed into its own field with standardized practices in the way user experience or market research did. Read the Ebook. Not really a thing.

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Customer Experience User Testing Feedback Software Customer Feedback 59

Intercom, Inc.

JULY 4, 2019

Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. With my co-author Jeff Gothelf, I wrote a book called Lean UX , which was a book about how product teams can work together in a more agile way. I enjoyed our conversation today, Josh.

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User Testing Customer Experience Feedback Software Research Software 212

Userpilot

MARCH 16, 2023

Highlights: Short and effective copy Contact form as the central element Social proof Humanizing images Personalizes user experience 2. The landing page above focuses on Airtable’s interface designer and gets straight to the point on what users need to know. Airtable Airtable landing page. Loom Loom landing page.

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Userpilot

JUNE 12, 2023

Whether you’re inviting users to sign up for a free trial or offering website visitors a free ebook, your call to action should be prominent and persuasive. Let users experience pro features for a short time Yet another way to get users excited about the premium plan is by giving them a taste of the plan’s offering.

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Customer Experience User Friction User Testing Data Visualization 98

Userpilot

FEBRUARY 4, 2022

User persona example. A few user persona examples in the SaaS space include product managers, product marketers, customer success managers, UX designers, and independent contractors who help companies with any of the aforementioned areas. You can also use our buyer persona template if you’re not sure where to start.

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