Thu.Jun 16, 2022

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How to speed up your bug reporting workflow: a case study

Mind the Product

In this article, we will share some learnings about a widely-perceived problem for product teams: incomplete bug reports. We will also discuss how to improve your reporting workflow to speed up the resolution of bugs. [.] Read more » The post How to speed up your bug reporting workflow: a case study appeared first on Mind the Product.

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The 6-Step Checklist to Improve Your Mobile Feedback Strategy

Alchemer Mobile

At the end of the day, many customers feel that providing feedback is simply too cumbersome, too time-consuming, and too difficult. For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox. It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue.

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Pride 2022: Being out and bringing people in

Intercom, Inc.

?. For the past two years, we carried the spirit of Pride amidst a pandemic that swept through the world. We learned to work remotely and tried (and keep trying) to strike a healthy work-life balance and stay connected with our loved ones. We moved events and workshops online due to lockdowns and restrictions – holding learning sessions that covered topics such as the ABCs of LGBT and trans awareness – recorded the experiences and memories of our own LGBTQI+ community, and learned to

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The 6-Step Checklist to Improve Your Mobile Feedback Strategy

Alchemer Mobile

At the end of the day, many customers feel that providing feedback is simply too cumbersome, too time-consuming, and too difficult. For mobile app customers, providing mobile feedback tends to involve navigating to a difficult-to-find support center or responding to an email buried in their spam inbox. It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How Research Ops Supports Scaling and Democratizing UXR Teams

UserInterviews

Why top companies, forward-thinking governments, and leading UX teams are investing in Research Ops now.

More Trending

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Customer Experience Analytics: 5 Steps To Conduct a CX Analysis [Best Tools Included]

Userpilot

Are you making the most out of your customer experience analytics? What’s the value of it? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. This results in revenue growth and high user stickiness. But first, let’s learn how to perform customer experience analytics (CX) in easy five steps and how to read the CX data you get.

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14 memes that sum up the life of a product manager

ProductBoard

Product management is a complex practice. On any given day, you need to be simultaneously analytical, strategic, decisive, creative, and curious – all while keeping multiple stakeholders happy, both inside and outside the company. To celebrate that complexity, we’ve scoured the internet to find fourteen memes that sum up the unique challenges of life as a product manager. 1.

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How DB Schenker used Feedly to create an “innovation hub” to detect new business opportunities

Roy Madden

Case Study. This leading logistics provider scans the horizon to identify trends and opportunities in real time. Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence.

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How Successful Product Managers Build Amazing Freelance Teams

Spice Catalyst

As a product manager, you have a talent for leading teams of individuals with varied talents toward a unified goal. It takes more than one person to research the market, launch a product, and promote it to the widest audience possible.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Having Trouble with Stakeholders? Try Treating Them as Users

dscout People Nerds

It’s easy to get frustrated with stakeholders who don’t see or value your vision. But what if you’ve been approaching them in the wrong way all along?

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Success metrics vs. counter metrics: Why you need both

Mixpanel

I’m willing to say it: The advent of metrics-based product development is a miracle of the software age. Metrics allow us to define what success looks like and then measure our progress until our goals are definitively reached. But, sometimes selling all out to pursue the prosperity of one or a few success metrics can wind up having unexpected effects on the business.

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10 UI mistakes that SaaS marketers make

TryMyUI

User interface (UI) and UX design are critical components in any industry, especially for SaaS brands. The SaaS market is highly competitive. This is why it’s crucial to take your time doing UI and UX research to make sure your product and marketing efforts are more thorough and check all the right boxes. If you are too focused on creating and marketing the best product, you can easily lose sight of what really matters — your customers.

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Paying It Forward

Mironov Consulting

We’re going through another tech pullback.  I don’t know how long it will last, or how deep it will go, but over the last few weeks many companies announced staff cuts or closed startups. COVID, global supply chain issues, war in Ukraine, inflation, energy supply disruptions, virtual currency meltdown… pick your precipitating event.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Growth Funding, Certifications, and the Increased Demand for Product Managers

ProductPlan

In the years leading up to the pandemic, there was already a notable increase in demand for product managers. And as organizations pivoted to digital spaces, this hunger for product management expertise grew ravenous. Organizations across sectors invested much in the way of building out product teams. In a remote work environment, the demand for product managers has increased.

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5 Tracking Measurements To Help Build a Better Data-Driven Product Roadmap

Gainsight

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. And all that noise can make it impossible to make any decisions, let alone choose the best one. . So, how do you get beyond the distractions to build a roadmap you can defend and align around?

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What You Need To Know About Product Management Salaries in 2022

airfocus

It’s no surprise that so many people want to become product managers. The career offers a chance to make a difference in the world, and the salary isn’t bad either! By the end of this article, you will have learned exactly how a product manager's salary is decided and be able to set accurate salary expectations.

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Financial Companies and the Cloud: 5 Major Trends

Modus Create

Spurred by the pandemic, financial companies have accelerated digital transformation, including cloud computing. Among many benefits, cloud technology helps financial companies meet the evolving needs of consumers and lower infrastructure costs. An Atlassian poll of customers revealed why financial companies are moving to the cloud and how it compares with customers in other sectors.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.