Tue.Oct 27, 2020

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Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

Mind the Product

When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad – has been trying to fix the problems of roadmaps for most of her professional life. She hacked together the [.]. Read More. The post Roadmaps Are Dead.

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Slack’s Kristen Swanson on building the deeply human support experience your customers deserve – and expect

Intercom, Inc.

Kristen Swanson is the Customer Experience Chief of Staff at Slack , the channel-based messaging platform designed to “make work simpler, more pleasant, and more productive.”. This is the second in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve. With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams

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The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?)

Mind the Product

Libby was new to backpacking. Her first trip was a 4-day trek through the Sierras with a good friend who was far more experienced. Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. At the end of the first day, they were eager to see how far and fast [.]. Read More. The post The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?

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The NAB API Teardown

The Product Coalition

We’re working on a more detailed follow up to the high-level research we did into APIs and the ASX100. As part of the follow-up, I’m looking into the APIs offered by ASX100 companies and, for no scientific reason, chose to start with an analysis of NAB’s developer portal. This post isn’t a strict analysis, rather it’s a sharing of thoughts as I step through NAB’s API with a longer view of gaining a better understanding of API best practices in the wild.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Your Marketing Org is Slow. Here’s a Framework to Move Faster.

First Round Review

Gusto's first marketer, Jaleh Rezaei, shares a six-step framework for how marketers can "get out of the basement" and start thinking speed-first.

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Cargo Cult Agile

The Product Coalition

TL; DR: The Cargo Cult Agile Checklist for Download You want to know the state of agility in your organization? Here we go: Download the checklist, distribute it generously among your colleagues, and run a quick poll. It will only take 5 minutes of their time–and then analyze their feedback. If the average number of checkboxes marked is higher than nine, then you are probably practicing cargo cult agile in one form or another.

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The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn

UserInterviews

Storytelling can help everyone at your organization get in the practice of basing decisions in user feedback. Here’s how Harrison Wheeler makes it work at Linkedin.

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Getting Started with Product Data Management

Amplitude

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. But getting to that point requires an investment in product data management. Strong data management ensures that data ported into an analytics system is clean, accurate and reliable.

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You X Horror volume II: The Thing and assimilation in UX

TryMyUI

In this 2020 Halloween special, we look to John Carpenter's 1982 cosmic body horror masterpiece "the Thing" to inspire some great UX design! Trust no one but the users! The post You X Horror volume II: The Thing and assimilation in UX appeared first on TryMyUI Blog.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Follow Reddit in Feedly

Roy Madden

New Feature. Pull content from subreddits and searches directly into your Feedly feeds. Reddit is “home of thousands of communities, endless conversations, and authentic human connection.” It can be an amazing resource for finding the best insights on topics and trends you care about. But it can also be overwhelming and time-consuming. That’s why we’re excited to announce the new Reddit integration for Feedly!

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Avoiding data fallacies and biases: Simpson’s paradox and the importance of segmenting data

Mixpanel

There’s no debating that data is essential for creating an effective product strategy. And yet, many fail to account for common statistical paradoxes that can result in misleading insights—and have real business consequences. To kick off our series on avoiding fallacies and biases in data, we’re talking about Simpson’s paradox and the importance of segmenting data to distinguish coincidence from fact.

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Metrics that Matter | Matt Lerner | BoS USA Online 2020

Business of Software Conference

Matt Lerner // Startup Core Strengths. Choosing the wrong metrics can lead to the wrong strategy, or worse, no strategy at all. (For example, learn why revenue is a dangerous target.) In this talk from BoS USA Online, Matt shares some of the lessons he’s learned in growing companies, large and small, that will help you choose the right metrics to target in your organization.

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Building the Amazon Way: How Amazon builds and markets products

NextBigWhat

Founded in 1994 by Jeff Bezos, Amazon was initially an online marketplace for books when Jeff Bezos came up with the idea of the ‘everything store’, having been overwhelmed by the Internet’s 2300 percent annual growth rate and the $10 billion book industry. Today, Amazon is one of the world’s most valuable brands in the world owing to its highly successful business model.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Explained: How Much Does It Cost To Develop Medical Software

Arkenea

If you’re thinking about leveraging technology in your practice and wondering what the cost to develop medical software is, we’ll walk you through it all. The post Explained: How Much Does It Cost To Develop Medical Software appeared first on Arkenea.

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Building Your Sphere of Influence, Featuring Roxanne Mustafa

ProductPlan

When you’re new to a product management role, you enter the situation with minimal credibility, name recognition, or trust beyond your hiring manager. When your entire job is to define a direction for the product and convince everyone else it’s the right one, that clean slate isn’t helpful. For this role, it’s essential to grow your sphere of influence.

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How to Effectively Implement API Testing

Modus Create

Test automation experts use API testing to receive quick feedback and improve product quality. This article will share why API testing is a necessary component of your automation suite and what the benefits of implementing API testing are. However, before diving in, we first need to understand what the API is. The API, or Application Programming Interface, allows communication and the free exchange of data between two software systems.

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Halloween Spooktacular: The Dark Side of Product Management

Bain Public

We’ve all been there. Your very first break into product management. In the startup world, a lot of people become product managers by default rather than design. People think that product managers operate this very critical, high-leverage function that, when executed correctly, greatly facilitates the leap past prototypes into a steady return of profits.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How Design Systems Enable Product Teams

Innovatemap

Good ideas spawn successful products, but digital products can only be successful if they provide a positive user experience (UX). This is why product design is so important. Beautiful, effective, and user-friendly products attract, engage, and retain customers. While product design research and planning is a significant undertaking, it is vital in developing a design system that, once in place, is easy for internal product teams to utilize and will be referenced time and time again.

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Side Project Success: How to Crowdfund Your Product

The Product Coalition

Being a Product Manager means helping great people to build awesome things…but what happens when you want to flex your tech muscles and build something yourself? Plenty of product people have started their own side projects, which we go over in more detail in our comprehensive guide to side projects. Thanks to technology and the online product community, building something of your own has never been easier.

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What Lifecycle or Agile Approach Fits Your Context? Part 7, Lifecycle Summary

Johanna Rothman

What risks does your project have? Do you need feedback loops so you can: Cancel the project at any time (to manage schedule and cost risks. Assess technical risks so you can rework the architecture or design to manage feature set risks. Manage what you release to customers so you can manage defect, feature set, schedule, and cost risks. Maybe you want to use this project as a way to integrate a team into a new product or a new domain.