Tue.Mar 15, 2022

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How product teams can measure progress through outcome OKRs

Mind the Product

Product Management coach and author Tim Herbig took ProductTank Amsterdam through a hands-on workshop to provide insights on how teams can measure progress through outcome OKRs. [.] Read more » The post How product teams can measure progress through outcome OKRs appeared first on Mind the Product.

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4 ways to personalize your marketing messaging and boost engagement

Intercom, Inc.

In today’s market, customers expect personalization. According to one report , 66% of customers expect companies to understand their needs and expectations – but say that they’re generally treated like numbers instead. This is a huge wasted opportunity, as research shows that 80% of consumers are more likely to make a purchase when brands offer personalized experiences.

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The advantages of declarative user stories

Mind the Product

What exactly is the difference between declarative user stories and imperative user stories and when should you use which? In this post, we'll delve into the advantages and disadvantages of both. [.] Read more » The post The advantages of declarative user stories appeared first on Mind the Product.

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dscout Raises $70M To Accelerate Growth, Empower Organizations to Deliver Human Insight at Enterprise Scale

dscout People Nerds

Experience research technology platform doubles growth while partnering with world’s most innovative companies to develop industry-leading products.

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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Moving from UX to product – Christian Crumlish on The Product Experience

Mind the Product

Author, Consultant, Product lead and recovering-UXer Christian Crumlish joined us on the podcast to talk about why someone might want to move from UX to Product Management, what superpowers they bring to the role, and the biggest surprises they might have. [.] Read more » The post Moving from UX to product – Christian Crumlish on The Product Experience appeared first on Mind the Product.

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In-Person Conference on 4-5 April 2022

Business of Software Conference

Business of Software Europe In-Person, Churchill College Cambridge UK. Two days working on, not in your business. BoS Europe will not be streamed. Get Tickets. BoS Conf Europe Home. What will this In-Person Conf be like? It’s been a minute since our last in-person conf so let us refresh your memory or introduce you to what Business of Software is like in-person.

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Go-To-Market Strategy – Best GTM Strategy Examples for SaaS

Userpilot

Why a go-to-market strategy plays an integral of your SaaS product success? Well. You’ve done the hard work of building a product or a specific feature that people want. The next step is actually getting it to them. This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples.

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Making Research a Team Sport: 5 Key Takeaways

UserInterviews

How to involve stakeholders in UX research—a session recap from Rosenfeld’s Advancing Research 2022 conference.

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Is Your Company Serious About Customer Success? Here’s How to Find Out

Gainsight

When you’re on the hunt for the perfect position, job descriptions often seem too good to be true: Unlimited PTO! Game nights with the C-suite! Family-friendly schedules! . And now that customer success (CS) is the carrot every company is dangling to woo the best-and-brightest talent, you’ll often find job descriptions that tout the company’s rock-solid commitment to CS.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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Bain Public Welcomes WYSIWYG As A New Client

Bain Public

CLIENT ANNOUNCEMENT. Bain Public is acting as an Exclusive Product Advisor to WYSIWYG in defining their product roadmap. WYSIWYG , aka ‘What You See Is What You Get’, is a Quebec-based company that provides a fully customizable 3D viewer for e-commerce and retailer companies. This next-generation platform allows users to fully personalize any item, like the colour and size.

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Transition from Business Analyst to Product Management Career

PMLesson's Ace the PM Interview

Thinking of making the transition from business analyst to product manager? We've got you covered. Spending your days as a business analyst means you are constantly problem-solving, communicating with your team, creating solutions and working to improve the product. Researching strategies, working on enhancements and adjusting the product along the way to satisfy stakeholders is part of your daily grind.

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Bain Public Welcomes Oxia-Initiative As A New Client

Bain Public

CLIENT ANNOUNCEMENT. Bain Public is acting as an Exclusive Product Advisor to OXIA-Initiative in defining their product roadmap. OXIA is a Montreal-based company that provides innovative tools to measure carbon emission impacts and environmental benchmarks for investors, investees, and governments. Their goal is to help the financial industry easily transition to a greener economy.

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How Gainsight Redesigned the Customer Health Score

Gainsight

In today’s data-driven age, businesses can’t afford to make decisions based on gut instinct. For this reason, the best organizations measure a number of metrics—including Net Promoter Score (NPS), churn rates, and customer acquisition costs—to determine how healthy their businesses are. If you’re looking to build a stronger, more resilient business, one such metric you need to begin measuring and optimizing is the customer health score.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Paul Ortchanian will be participating in an episode of Grey-Box’s 'Community Talks'

Bain Public

(Montreal, Canada) – Paul Ortchanian, Founder and President/CEO of Bain Public , will be participating in an episode of Grey-Box’s ‘Community Talks’ live event this Friday, March 18th! Grey-Box is a social innovation startup that aims to provide wireless access to digital resources in remote areas where there is unreliable internet access so individuals and organizations can access vital resources offline.

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Looking to Measure Performance? Here Are the Product Management KPIs You Can’t Miss

Gainsight

For product managers and leaders, the right KPIs can burst open the floodgates to product growth. Product management KPIs inform decisions, help prove how well your efforts are paying off, and secure buy-in from across all parts of the business. They also reveal how to divvy out resources across departments and show you which teams need to fill in what gaps.

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Impossible outcomes

Business of Software Conference

If Tesla can score 103/100 on a test, what’s stopping you from achieving your seemingly impossible outcomes too? In this online session, by BoS regular Bruce McCarthy, we walk through the cultures and practices of some well known organisations and help you think about how to tackle the big, scary challenges in your organisation with a few examples where the right vision, team, and plan have led to winning formulas.

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How To Create a DevOps Roadmap

airfocus

A DevOps roadmap helps both teams better organize their time and prioritize their work. Each team can see when the other will be delivering something that needs its attention. To know more benefits of this roadmap read our article.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

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How to prepare your UX portfolio: importance and format

TryMyUI

There is no doubt that UX portfolios equip designers with a platform where they can show their design work and design thinking towards product excellence. However, whether designers will be able to successfully convey their skills is what remains doubtful in many cases. It can be sometimes tricky and overwhelming to come up with the perfect UX portfolio for getting hired.

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10 Metrics To Define And Measure Product Growth in SaaS

Userpilot

Is your SaaS business trying to leverage product growth to achieve success? In the SaaS world, product growth (or product-led growth) has become a popular way to drive growth as it allows users to experience the value of your product before they even subscribe to a plan. Therefore, by reducing friction, you attract more people to your product, and as a result, more people end up liking it.

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System Monitoring for AWS EC2 Cloud Instances with AWS CloudWatch

eG Innovations

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. I’ll also cover how eG Enterprise offers out-of-the-box functionality to avoid complex JSON scripting or tooling to implement monitoring.