Mind the Product
DECEMBER 14, 2021
As the discipline of product management matures, there is often talk in the product management community about a product manifesto — a set of aspirational principles that guide us. Here is Paul Rehmet's take on what it should say. [.] Read more » The post Building a product manifesto appeared first on Mind the Product.
The Product Coalition
DECEMBER 21, 2021
You can find numerous articles out there that will rattle off a list of “essential e-commerce metrics” however the problem with these are… Continue reading on Product Coalition ».
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Roman Pichler
DECEMBER 7, 2021
Listen to this article: [link]. The Four Factors Explained. To achieve lasting success, a product must fulfil the following four conditions. First, it has to address a specific need that a group of people have. Second, it has to be feasible to develop it. Third, it has to generate sufficient business benefits to justify developing it. Fourth, it must not cause any harm to its users, the wider society, and the planet.
Product Talk
DECEMBER 1, 2021
In case you missed it, Tools of the Trade is a new series on Product Talk. In each edition, we talk with a continuous discovery champion (or group of champions) from one organization. We learn about where they are in their continuous discovery journey, which tools they’re using to support these new habits, and any lessons or insights they have gained from their experience.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
The Product Guy
DECEMBER 12, 2021
You have one mouth and two ears. Use them proportionally. Watch and learn more from product management expert, Don Ross.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Alchemer Mobile
DECEMBER 9, 2021
“Customer experience” is a ubiquitous phrase. But in a world filled with jargon and buzzwords, let’s get down to what really matters: Understanding how customer experience impacts the bottom line. In this piece, we’re diving into what providing a stand-out customer experience (CX) really means and explaining how it translates into revenue. Customer acquisition.
Mind the Product
DECEMBER 17, 2021
As product managers, we're required to think big and be agile. In this #mtpcon London+EMEA session, sponsored by Amplitude, Product Evangelist and Coach John Cutler, explains how to balance these two competing viewpoints. [.] Read more » The post Thinking big, working small by John Cutler appeared first on Mind the Product.
Product Management Unpacked
DECEMBER 20, 2021
“Crossing the Chasm” author on how user-experience design has driven product management from product-focused development to fostering customer engagement. There was a time not so long ago that Silicon Valley tech companies were developing systems management computer products – financial, transaction, and customer relationship management systems, for instance, and the products “would get adopted and bought,” says famed author and tech startup guru Geoffrey Moore, who wrote the best-selling book,
Product Talk
DECEMBER 15, 2021
No company is perfect, especially when it comes to continuous discovery. But some companies are decidedly better than others. No company is perfect, especially when it comes to continuous discovery. But some companies are decidedly better than others. – Tweet This. You can probably easily list off where your current company is nailing it and where there’s room for improvement when it comes to adopting continuous discovery habits.
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
The Product Guy
DECEMBER 26, 2021
In the near future, we are going to find product management in every company. Watch and learn more from product management expert, Tanya Koshy.
Product Innovation Educators
DECEMBER 27, 2021
Innovation accounting for teams, managers, and strategy – for product managers. Today we are talking about measuring innovation effectiveness in organizations. To help us is the person who has written the book on the topic, Innovation Accounting , Esther Gons. Esther is the CEO of?GroundControl, an Innovation Accounting software platform to help?
Alchemer Mobile
DECEMBER 28, 2021
Have you ever been looking for a recipe online but have to scroll all the way through a long, drawn-out story about the author’s family to get to the actual recipe? We won’t do that to you today. Instead, let’s cut right to the chase: Retargeting the right customers at the right time and in the right place is the ultimate key to driving mobile customer engagement.
Mind the Product
DECEMBER 7, 2021
These days, everyone wants to work in an outcome-driven product organization. Here, Becky Flint shares some of the main signs that an organization is actually outcome-driven. [.] Read more » The post The 3 indicators of an outcome-driven product organisation appeared first on Mind the Product.
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
The Product Coalition
DECEMBER 22, 2021
Strategy before everything. Before structure, before process, and before product. Continue reading on Product Coalition ».
Intercom, Inc.
DECEMBER 21, 2021
Another year draws to a close, and there won’t be many people sorry to leave this one behind us. From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. It has often felt like a year we’d rather forget, even if it turns out to be a year we’ll long remember. And yet, here at Intercom, we have been determined to make the most of these difficult times.
The Product Guy
DECEMBER 19, 2021
Being part of a product team that is engaged and solving problems can be the greatest motivator for a product manager — the product doesn’t have to be “cool” Watch and learn more from product management expert, Benny Reich.
Product Innovation Educators
DECEMBER 6, 2021
How to stay relevant in an increasingly digital world – for product managers. Today our guest is sharing the steps for successful digital transformation. He is Howard Tiersky, author of the Wall Street Journal bestselling book Winning Digital Customers: The Antidote to Irrelevance. He founded FROM, a digital transformation agency, which has won over 100 awards for user experience design, including for their work redesigning the Avis app which is now ranked by J.D.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Alchemer Mobile
DECEMBER 17, 2021
While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too. In our latest guide, The Ultimate Guide to Closed-loop Feedback , learn the best practices, tools, tips, and actionable ways you can incorporate closed-loop feedback into you
Mind the Product
DECEMBER 31, 2021
We've published a lot of great content from the community this year but which have you enjoyed the most? Find out in the countdown of our top posts, pods, toolkits, and videos that really struck a chord in 2021. [.] Read more » The post 10 product content highlights from 2021 appeared first on Mind the Product.
The Product Coalition
DECEMBER 6, 2021
5 steps to enable your board to govern a product-led organisation. Continue reading on Product Coalition ».
Intercom, Inc.
DECEMBER 10, 2021
Worried about supply chain issues messing with your holiday shopping plans? You’re not alone. Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of st
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Sachin Rekhi
DECEMBER 6, 2021
In Silicon Valley, we are all familiar with the concept of network effects, which describes what happens when products get more valuable as more people use them. We experience these effects everyday when we use products like Uber, where the more drivers who join, the shorter your wait times; Slack, where the more team members that join, the quicker it is to communicate with more of your colleagues; and Airbnb, where the more travelers that join, the better the listing reviews.
Product Innovation Educators
DECEMBER 12, 2021
How product managers can focus on creating great products for their customers. Today we are talking about the product-led organization. We have seen many organizations in the last few years move the product group and product roles to more prominent positions, putting clearer focus on creating great products for customers. To help us explore this topic is the founder of Pendo and the author of the book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer E
Product Management Unpacked
DECEMBER 21, 2021
How product managers can identify the right customer problems to solve. Perhaps Albert Einstein summed up successful product management best when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”. Product management, at its heart, is about managing a process that develops solutions to problems.
Mind the Product
DECEMBER 16, 2021
Product strategy is both a fascinating and fashionable subject among digital product leaders. In this article, you will learn about a process to get productive with product strategy and understand why starting is difficult. [.] Read more » The post Product strategy for beginners — Part 1 appeared first on Mind the Product.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
The Product Coalition
DECEMBER 19, 2021
Best way to create meaningful KPIs to measure success Continue reading on Product Coalition ».
Intercom, Inc.
DECEMBER 9, 2021
Technology makes every company a global company, and our focus on data security means Intercom customers all over the world can experience the full benefit of Intercom – no matter where they’re geographically located. . Ten years ago, we built the initial Intercom infrastructure in AWS’ us-east-1 data center in North Virginia, USA. From there, we’ve helped thousands of businesses to connect and build better, trust-based relationships with their customers.
Product Management University
DECEMBER 13, 2021
That fact that we’re even discussing data driven product decisions is a monumental leap for the product management profession. What features do customers use most & why? Which features do customers struggle to use and why? How quickly are new features being adopted? What are the most popular features customers request? How much time do users spend in my product?
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