Sat.Dec 03, 2022 - Fri.Dec 09, 2022

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Digital Product Levels and Layers: Two Component Frameworks Product Managers Need To Know

The Product Coalition

Digital products can be broken down into various kinds of layers. Infrastructure, application, and service, which solve customer use cases. Continue reading on Product Coalition ».

Framework 116
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The cargo-cult in product management

Mind the Product

In this guest post, Product Manager, Arfan Ismail, explains why what has worked in one company—even if it worked spectacularly well—may not necessarily work in another one, and employs an example from World War II to help illustrate his point. [.] Read more » The post The cargo-cult in product management appeared first on Mind the Product.

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Product Failure: Why New SaaS Products Fail and How to Avoid it

Userpilot

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. We’re also looking at what product managers do to increase the survival chances of their products. TL;DR. We talk about product failure when the product doesn’t meet its objectives or goals. This leads to its eventual death.

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

If you’re reading this in December, that means you’re already in the thick of it with holiday campaigns and chaos. But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! Bookmark this page for next year’s insanity (and to remind yourself not to get down when your app store ratings look a little less-than-happy in the winter months).

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Leading without Being the Boss: Tips for Product People

Roman Pichler

Listen to the audio version of this article: [link]. The Need for Guidance and the Lack of Transactional Power. Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

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5 Tips for Getting Stakeholders on Board with Product

280 Group

As a Product Manager, your primary responsibility is driving sustainable business growth. That means determining whether there’s opportunity for market penetration and expansion with a given Product, then aligning various stakeholders throughout the organization to make it happen. Product Managers must rally support across multiple teams – engineering, marketing, customer support, fulfillment, and more – and that’s after getting buy-in from the C-suite.

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Fireside Chat: How Companies Successfully Navigate the Annual Planning Process

ProductPlan

Even the most seasoned product leaders feel the weight of annual planning. Developing a new process may feel hectic for those in a unique position at a company with no annual planning strategy. However, it shouldn’t feel that way. . In the webinar, Team Lead, Customer Support Zach Garfinkel and Principal Product Manager Rachel Wynn discuss annual planning and various approaches. .

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Hypothesis-driven product management

Mind the Product

In this guest post, Saikiran Chandha, CEO and founder of SciSpace provides an overview of hypothesis-design testing and why it is quintessential to building new product features. [.] Read more » The post Hypothesis-driven product management appeared first on Mind the Product.

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What Metrics Measure Customer Satisfaction & 5 Strategies To Drive More Satisfied Customers

Userpilot

What types of metrics measure customer satisfaction, and how can they indicate the health of your customers and business? Customer satisfaction metrics, such as CSAT, CES, and NPS, help you measure customer loyalty and satisfaction. They are also essential for improving user experience and reducing churn, which makes your product more profitable than ever.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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The Product Vibe Holiday Edition

Product Management University

‘Tis the season for giving, and that’s why we’re kicking off this holiday season with a free training seminar on the Customer Outcome Model and how product management, product marketing and sales can use it to meet the flattening economy head on. As usual, this issue is chock-full of best practices that keep current customers paying and new buyers coming!

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The role of a product manager — Marty Cagan on The Product Experience – Part 2 of 2

Mind the Product

What does a product manager actually do? And what role do they have to play in tech ethics, delivery management, and coaching? This week we go straight back into our conversation with Marty Cagan to find all of the answers by the godfather of product. Okay enough chatting, let's dive straight back in. [.] Read more » The post The role of a product manager — Marty Cagan on The Product Experience – Part 2 of 2 appeared first on Mind the Product.

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Intercom’s product principles: Creating personal products by design

Intercom, Inc.

Our mission – the change we want to create – is to make internet business personal. Whether we’re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. This is the ninth post in a series exploring our product principles.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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4 Mental Traps That Kill Productivity

Nir Eyal

Productivity has many enemies: too many meetings, external triggers like interruptions from coworkers, whether virtual or in person, and multitasking the wrong way, to name a few. But more often than not, it’s mental traps that trip us up. The post 4 Mental Traps That Kill Productivity appeared first on Nir and Far.

Naming 138
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SUNDAY REWIND: Same but different: Launching products at an established company

Mind the Product

In this week’s Sunday Rewind, ProdPad’s former Chief Commercial Officer Liz Love looks at how launching products at an established business differs from a startup launch. She runs through some of the factors that need to be considered: There’s a ready-made customer base, who may be interested in your new product and there are existing [.] Read more » The post SUNDAY REWIND: Same but different: Launching products at an established company appeared first on Mind the Product.

Startups 177
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The Silicon Valley Mindset vs. The New York Mindset for Selling Products and Services

The Product Coalition

Image Credits: Generated by Midjourney AI I have worked in both Silicon Valley and Wall Street. I’ve been bitten by both the “build cool s**t” bug and the “make more money” bug. I’ve worn a suit & tie for my job as well as a hoodie & shorts to my workplace. It’s fascinating to explore these contrasting worlds and the different sides of our personalities through the lens of Valley and NYC.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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App Ratings Prompts: When and How to Ask For a Mobile App Rating

Alchemer Mobile

Over the past few years, many people in the development community have sounded off about “rating nags” and the “please rate me” dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. He shared his frustration with the usage of ratings prompts and said: “I’ve long considered a public campaign against this particular practice, wherein I’d encourage Daring Fireball readers, whenever they encounter these “Please rate this app” prompts, to go

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10 Best Practices to Creating Powerful Sign-up Forms

AB Tasty

Sign-up forms are where business happens, but even the smallest mistake in designing your forms can have huge consequences on your conversions. Here, we cover 10 best practices to designing powerful sign-up forms that convert.

UX 116
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Back to school with Matt Walton

Mind the Product

They say the best teachers inspire and show you where to look. It’s this sentiment that led Matt Walton to forge a career as a product leader in edtech, first at digital education platform FutureLearn, and now at a new university in the UK that wants to equip its graduates with the interdisciplinary perspectives and [.] Read more » The post Back to school with Matt Walton appeared first on Mind the Product.

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Design Decisions With Data: Five Ways To Minimize Risk

The Product Coalition

Why design is a high risk and reward asset and how to make confidence in design decisions using data. Continue reading on Product Coalition ».

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Heat Map Analysis: Understand User Behavior And Improve UX in SaaS

Userpilot

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. In this guide, we’ll touch upon various heatmap examples and their benefits for SaaS use cases. Read on to uncover product growth insights !

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You Have to Pay People for Their Time.

UserInterviews

So you want to recruit without incentives? Too bad—you have to compensate your participants! Here's how to do fair UX research on a shoestring budget.

UX 98
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7 steps of new product development process

Mind the Product

In the last few years, there has been a rise in the amount of companies looking to expand their business and create new products. To create the best products that will find success, you'll need to follow the 7 key steps of new product development. With these steps, you'll be able to envision what your audience is looking for, and bring it to them. Here's what you need to know. [.

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The Business Experience: Tips for UX Designers Transitioning Into Product Management

The Product Coalition

I was a user experience designer before becoming a product manager. As a designer, my whole life was about creating a great user… Continue reading on Product Coalition ».

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!