Sat.Dec 03, 2022 - Fri.Dec 09, 2022

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Digital Product Levels and Layers: Two Component Frameworks Product Managers Need To Know

The Product Coalition

Digital products can be broken down into various kinds of layers. Infrastructure, application, and service, which solve customer use cases. Continue reading on Product Coalition ยป.

Framework 121
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The cargo-cult in product management

Mind the Product

In this guest post, Product Manager, Arfan Ismail, explains why what has worked in one companyโ€”even if it worked spectacularly wellโ€”may not necessarily work in another one, and employs an example from World War II to help illustrate his point. [.] Read more » The post The cargo-cult in product management appeared first on Mind the Product.

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Product Failure: Why New SaaS Products Fail and How to Avoid it

Userpilot

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. We’re also looking at what product managers do to increase the survival chances of their products. TL;DR. We talk about product failure when the product doesnโ€™t meet its objectives or goals. This leads to its eventual death.

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

If youโ€™re reading this in December, that means youโ€™re already in the thick of it with holiday campaigns and chaos. But if you have a breather, weโ€™re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! Bookmark this page for next yearโ€™s insanity (and to remind yourself not to get down when your app store ratings look a little less-than-happy in the winter months).

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Leading without Being the Boss: Tips for Product People

Roman Pichler

Listen to the audio version of this article: [link]. The Need for Guidance and the Lack of Transactional Power. Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

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Fireside Chat: How Companies Successfully Navigate the Annual Planning Process

ProductPlan

Even the most seasoned product leaders feel the weight of annual planning. Developing a new process may feel hectic for those in a unique position at a company with no annual planning strategy. However, it shouldn’t feel that way. . In the webinar, Team Lead, Customer Support Zach Garfinkel and Principal Product Manager Rachel Wynn discuss annual planning and various approaches. .

Webinar 52
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Hypothesis-driven product management

Mind the Product

In this guest post, Saikiran Chandha, CEO and founder of SciSpace provides an overview of hypothesis-design testing and why it is quintessential to building new product features. [.] Read more » The post Hypothesis-driven product management appeared first on Mind the Product.

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What Metrics Measure Customer Satisfaction & 5 Strategies To Drive More Satisfied Customers

Userpilot

What types of metrics measure customer satisfaction, and how can they indicate the health of your customers and business? Customer satisfaction metrics, such as CSAT, CES, and NPS, help you measure customer loyalty and satisfaction. They are also essential for improving user experience and reducing churn, which makes your product more profitable than ever.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

โ€œShould we buy this software or should we build it?โ€ The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. Juggling your companyโ€™s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your teamโ€™s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where heโ€™ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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The Product Vibe Holiday Edition

Product Management University

‘Tis the season for giving, and that’s why we’re kicking off this holiday season with a free training seminar on the Customer Outcome Model and how product management, product marketing and sales can use it to meet the flattening economy head on. As usual, this issue is chock-full of best practices that keep current customers paying and new buyers coming!

Seminar 130
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The role of a product manager โ€” Marty Cagan on The Product Experience โ€“ Part 2 of 2

Mind the Product

What does a product manager actually do? And what role do they have to play in tech ethics, delivery management, and coaching? This week we go straight back into our conversation with Marty Cagan to find all of the answers by the godfather of product. Okay enough chatting, let's dive straight back in. [.] Read more » The post The role of a product manager โ€” Marty Cagan on The Product Experience – Part 2 of 2 appeared first on Mind the Product.

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Intercomโ€™s product principles: Creating personal products by design

Intercom, Inc.

Our mission โ€“ the change we want to create โ€“ is to make internet business personal. Whether weโ€™re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. This is the ninth post in a series exploring our product principles.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

โ€œShould we buy this software or should we build it?โ€ The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . Juggling your companyโ€™s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your teamโ€™s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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10 Rules for Managing Apache Cassandra

Itโ€™s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scaleโ€”but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules youโ€™ll want to know when managing Apache Cassandra.

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The Silicon Valley Mindset vs. The New York Mindset for Selling Products and Services

The Product Coalition

Image Credits: Generated by Midjourney AI I have worked in both Silicon Valley and Wall Street. Iโ€™ve been bitten by both the โ€œbuild cool s**tโ€ bug and the โ€œmake more moneyโ€ bug. Iโ€™ve worn a suit & tie for my job as well as a hoodie & shorts to my workplace. Itโ€™s fascinating to explore these contrasting worlds and the different sides of our personalities through the lens of Valley and NYC.

Article 130
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SUNDAY REWIND: Same but different: Launching products at an established company

Mind the Product

In this weekโ€™s Sunday Rewind, ProdPadโ€™s former Chief Commercial Officer Liz Love looks at how launching products at an established business differs from a startup launch. She runs through some of the factors that need to be considered: Thereโ€™s a ready-made customer base, who may be interested in your new product and there are existing [.] Read more » The post SUNDAY REWIND: Same but different: Launching products at an established company appeared first on Mind the Product.

Startups 158
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4 Mental Traps That Kill Productivity

Nir Eyal

Productivity has many enemies: too many meetings, external triggers like interruptions from coworkers, whether virtual or in person, and multitasking the wrong way, to name a few. But more often than not, itโ€™s mental traps that trip us up. The post 4 Mental Traps That Kill Productivity appeared first on Nir and Far.

Naming 141
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App Ratings Prompts: When and How to Ask For a Mobile App Rating

Alchemer Mobile

Over the past few years, many people in the development community have sounded off about โ€œrating nagsโ€ and the โ€œplease rate meโ€ dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. He shared his frustration with the usage of ratings prompts and said: โ€œIโ€™ve long considered a public campaign against this particular practice, wherein Iโ€™d encourage Daring Fireball readers, whenever they encounter these โ€œPlease rate this appโ€ prompts, to go

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Design Decisions With Data: Five Ways To Minimize Risk

The Product Coalition

Why design is a high risk and reward asset and how to make confidence in design decisions using data. Continue reading on Product Coalition ยป.

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Back to school with Matt Walton

Mind the Product

They say the best teachers inspire and show you where to look. Itโ€™s this sentiment that led Matt Walton to forge a career as a product leader in edtech, first at digital education platform FutureLearn, and now at a new university in the UK that wants to equip its graduates with the interdisciplinary perspectives and [.] Read more » The post Back to school with Matt Walton appeared first on Mind the Product.

Education 157
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10 Best Practices to Creating Powerful Sign-up Forms

AB Tasty

Sign-up forms are where business happens, but even the smallest mistake in designing your forms can have huge consequences on your conversions. Here, we cover 10 best practices to designing powerful sign-up forms that convert.

UX 116
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Heat Map Analysis: Understand User Behavior And Improve UX in SaaS

Userpilot

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. In this guide, we’ll touch upon various heatmap examples and their benefits for SaaS use cases. Read on to uncover product growth insights !

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Donโ€™t Lose Sight of the Person: How To Optimize Customer Experiences

The Product Coalition

According to Tanya Koshy, Fmr VP of Product at UserTesting Continue reading on Product Coalition ยป.

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From opinion-based to evidence-guided product development by Itamar Gilad

Mind the Product

In his keynote session at #mtpcon London 2022, Itamar Gilad, veteran product manager, coach and speaker with over 20 yearsโ€™ experience at Google and Microsoft, examines how adopting Evidence-Guided Development can result in more reliable and repeatable decisions that empower teams to deliver greater value. Watch this video or read on for key highlights from the talk. [.

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You Have to Pay People for Their Time.

UserInterviews

So you want to recruit without incentives? Too badโ€”you have to compensate your participants! Here's how to do fair UX research on a shoestring budget.

UX 98
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Product Trial Onboarding Process: How to Get Free Trial Users to Convert

Userpilot

Figuring out how to get users to part with their hard-earned cash and actually pay for your product is a big challenge. It could be product trial onboarding that helps you figure out how to solve it. In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when itโ€™s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr