Sat.Jun 27, 2020 - Fri.Jul 03, 2020

3 Things Product Managers can do to Serve Their Teams Better

Mind the Product

Where can product managers add value, specifically to better serve their team, which in turn makes for a more aligned and functional product team?

Integrated Products or Integrated Workflows: What Your Customers Really Want


Your customers don’t care about integrated products as much as you think, but you’d never know it. They never miss an opportunity to tell you “your products need to be better integrated” In reality, it’s just their roundabout way of telling you what they ultimately want – integrated workflows.

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Product Management 101: The Value Gap


When a customer starts using your product, they have certain expectations of how it will perform and what capabilities it should have. If the actual product experience doesn’t match these expectations, the chances that this customer will churn go up.

11 Easy Ways to Boost Feature Activation and Delight your Users


Feature activation can make or break your product. That's not an exaggeration. It doesn’t matter what features you build if your users aren't using them. And if they end up not using most of your product's features, then your product isn't providing enough value.

Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

Soft Skills for Product Managers by Brant Cooper

Mind the Product

In this ProductTank London talk, Brant Cooper, CEO and Founder of Moves the Needle gives some guidelines for dealing with uncertainty, no matter the size of a company, and reveals what soft skills can help product managers. Watch the video to see Brant’s talk in full.

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The 4 most recent product design books every designer should read

Imaginary Cloud - Design

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things.

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Product Retention: How Your Go-to-Market Approach Impacts Churn


Retention is a key factor that can make or break a SaaS business, especially during an economic downturn. In the early 2010s, we all saw the risks of paying a lot upfront. B2C companies like Handy and Uber, for example, had amazing sign-on deals to acquire new customers.

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Efficient Product Feedback Loop – Best Customer Strategies & Latest Tools

The Basics of Product Management

An efficient and easy product feedback loop is an essential component of every successful product. Your target audience should know how to reach out to you. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team.

Say Yes!

The Product Coalition

Why the Famous Advice Telling you to Focus and say no is all Wrong Photo by Drahomír Posteby-Mach on Unsplash There is this standard piece of productivity advice out there telling you to “Say No”?—?to to distractions, to people who try to pull you into their priorities and away from yours.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Trailblazing Women in Product Management: Heather Wiederstein, VP of Solutions Development (Head of Product) at Learning Ally

280 Group

For our next installment of the Women in Product Management series, I interviewed Heather Wiederstein, VP of Solutions Development (Head of Product) at Learning Ally. How did you get into product management? I joke with my team that none of us went to school to be Product Managers.

Why we Fought SAFe and how we Lost, by Stephen Culligan

Mind the Product

Stephen Culligan shares an honest and humorous tale of a ‘failed’ attempt to take on SAFe as a consultant in a large enterprise company, and the lessons that came out of the experience.

TEI 289: Become an agile leader of product management – with Roman Pichler

Product Innovation Educators

Learn the qualities of a successful product manager and leader. Part of the path to becoming a product master is developing as a leader. Leaders of product management need agility, influence, trust, empathy, and motivating vision.

How To Prioritise Features for Your Product

The Product Coalition

Here are the 3 steps to prioritising features for your product Continue reading on Product Coalition ». product-management technology mvp prioritization startup

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

The 2020 UX Research Tools Map


Your freshly updated map to the universe of the best user research tools to find gaps and overlaps in your stack

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Forever Employable – Jeff Gothelf on The Product Experience

Mind the Product

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. There are problems around burnout, advancement, the challenges of specialisation, and in being a generalist. Jeff Gothelf has been there.

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Lying To Customers

Mironov Consulting

I have a narrow, somewhat puritanical view about product manager conversations with customers and prospects: we should never lie to them. That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial.

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Successful Companies Build Mind Maps, Not Cool Products

The Product Coalition

Problem to Solution mapping in a user’s brain is crucial. Continue reading on Product Coalition ». entrepreneurship strategy startup product-management business

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Living and Working with Lupus

Modus Create

Living with a chronic illness is difficult – especially when working or at other times of high stress. This is my story and a guide for many of my potential readers who are suffering from Lupus or some other chronic disease that affects your life and work.

User Research for Product Managers by Yue Wu

Mind the Product

The product manager is the voice of the user. In this ProductTank San Francisco talk, Yue Wu – Head of Product for Home & Local Services at Yelp – gives some stories and tips for understanding users and how to be more convincing as a product manager.

Recognizing Longevity

Mironov Consulting

During my recent move, I was channeling Marie Kondo and cleaning out old office stuff when I uncovered some mementos from the 90’s and 00’s.

Working In The Unknown: The Artist Skill That Innovators Need

The Product Coalition

The ability to do great work in the face of the unknown is one of the essential skills creative leaders, product makers, and forward… Continue reading on Product Coalition ». design creative-process leadership innovation ux

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The Rise of Embedded Self-Service Analytics

Speaker: Chris Von Simson & Nat Venkataraman

Can your users get the data and analytics they need without leaving your application? Watch this webinar with Chris von Simson of Dresner Advisory Services as he shares why user enablement has emerged as the theme in today’s embedded analytics landscape.

Of Quibi, Funding, Moat.and WhatTheGoat


Quibi, the much hyped startup has failed to achieve its target of 7.2 million subscribers. For starters, Quibi is started by high profile leaders – Jeffrey Katzenberg (DreamWorks Animation cofounder) and ex HP CEO, Meg Whitman; and raised close to $2Bn even before the launch.

The Value of Mentoring for Product Leaders

Mind the Product

Adam Thomas loves to mentor – he jokes that in the multiverse where there’s a million different versions of yourself, “in 40% of them, I would be a teacher”. “I I just get a huge kick out of it. I love seeing people understand things, seeing the lights come on.”

How we work remotely from Singapore


Even before the outbreak of COVID-19, many Nulab team members all over the world have been working from home or remotely.

Behavioural Design Case Study: Headspace

The Product Coalition

Image courtesy: While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Lifestyle Apps: 2020 Mobile App Customer Engagement Benchmarks


Lifestyle mobile app downloads have seen a surge in the last few months due to COVID-19. Everyone is stuck at home, therefore using their phones more than ever for things like fitness, meditation, DIY projects, and more.

Monthly Members Roundup – June

Mind the Product

If like us, you have absolutely no idea where the month of June went or what happened in it, we’re here to help with our latest Mind the Product Membership monthly roundup.

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Why You Need Feature Flags as a Service


Why do you need feature flags as a service? Why build or buy a robust solution when you could just implement a simple toggling mechanism as a one-off and be done with it? Great question! The answer? Because you would reap far fewer benefits while paying a higher price in technical debt.