Sat.Jan 02, 2021 - Fri.Jan 08, 2021

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For better products, start with a problem statement

Intercom, Inc.

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. Indeed, our first R&D principle is “Start with the problem.” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development.

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Low Tech Way to Visualize Your Percentile Confidence for Forecasts

Johanna Rothman

Michael Mahlberg taught me something cool last week. We're writing an article together. Part of the article is about forecasts. I was ranting and raving about how to help people see their confidence levels. He pointed me to this slideshare: Lightweight Kanban Metrics (in German). (Don't worry about the language.) Go to slides 24, 25, and 26. I'll use his slides as inspiration when I walk through an example below.

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How To Find Product Market Fit

The Product Coalition

Image credit: Canva The term “Product-Market Fit” can be baffling for a lot of new Product Managers. The phrase sounds great in theory, but in reality, finding product-market fit raises more questions than it answers: What is Product-Market fit? How do I know when I have Product-Market fit? How do I know when I don’t have Product-Market fit? More importantly, how do I find product-market fit for my product?

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The Product Decision Stack – Martin Eriksson

Mind the Product

Martin Eriksson – veteran product leader, and Mind the Product co-founder – presented his “Decision Stack” to ProductTank Lagos. It’s a way of connecting vision to action. Martin says the most common thing he hears from product people is the question “How do we know if we’re building the right thing?” – this fundamentally comes [.].

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The Easiest Transition Into Product Management: 5 Factors

Product Management University

What role makes for the easiest transition into product management? The easiest transition into product management is from the pre-sales role. Why? You’re already doing 80% of the job. It just happens to be around existing products and features instead of new ones. Transition into Product Management – 5 Factors Coming From Pre-Sales. In a pre-sales role, you’re gathering business requirements from prospects in the exact same manner as you would from customers in a product management role.

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How Big Data is Shaping the Future of Retail

The Product Coalition

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. Salespersons would understand their customers’ needs and preferences and match them with the most suitable products from the inventory. Today, consumers do extensive research before purchase.

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Product Leadership is Hard by Marty Cagan

Mind the Product

In this November 2020 #mtpcon Digital keynote, Marty Cagan, author of ”Inspired” and “Empowered”, explains the important role of product leadership in any great product company–and why it’s so hard to get right. Watch the video to see the talk in full or read on for an overview of Marty’s key points: Empower your teams by [.]. Read More.

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Ticketmaster Product Managers Prepare For New Competition

The Accidental Product Manager

Ticketmaster now has some competition for selling tickets Image Credit: rhoadeecha. So if you want to go to a concert, a monster truck show, or a circus, who do you buy your tickets from? If you are like most of us you would go online, go to a website run by Ticketmaster, and purchase your tickets. This is the way that we’ve always done it. Now things are getting ready to change.

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How Did I Score On My Channel Outlook For 2020?

Jay McBain

Coming off of a year like 2020 makes analysts and futurists reluctant to make any kind of predictions going forward! When I published the “What I See Coming For The Channel 2020” I totally missed the pandemic, social unrest and pandemonium, and even murder hornets somewhere in the middle. That being said, many of the […].

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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5 Simple Tips and Tricks to Grow Your Online Business

The Product Coalition

Running an online business is easier than ever before; because of this, it’s also much more complicated than it used to be. The number of competitors is growing exponentially. So, if you want to expand your online venture, there are a few tips you should consider. Before you get started, take note of your current situation. Account for all the variables you need to keep an eye on.

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The Habits of Successful Product Managers – Dave Martin on The Product Experience

Mind the Product

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick. He also tells us about [.]. Read More. The post The Habits of Successful Product Managers – Dave Martin on The Product Experience appeared first on Mind the Product.

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Product Update: December 2020

Indicative

Happy New Year! 2020 was a year of growth and transformation for Indicative. We released a complete overhaul of our user experience with a focus on fresh design and improved usability. We launched new features, visualizations, and types of analysis, such as Stacked Bar Funnels and Segmentation Frequency. We more than doubled the size of our customer base and reached new heights in query activity.

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Working Small and Working Together

Amplitude

In the final post of this series, I am going to explore what makes instrumentation look so effortless for some teams, and so difficult for others. It boils down to working small and working together. . The delta is insane. We’re talking two hours to get started on one side, and four months to get started on the other. “Just part of how we work, no big deal” vs.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Estimation & Amdahl’s Law

The Product Coalition

Understanding the work done by Gene Amdahl in the field of parallel computing Photo by Mark König on Unsplash Let us take this opportunity to explore a theory (involving Amdahl’s Law) one needs to be mindful of before even wanting to turn estimates into facts in the future. Who is Mr Gene Amdahl? Gene Myron Amdahl was an American computer scientist and primarily known as the brain behind Mainframe computers at IBM.

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Demystifying Product Strategy by Amy Zima

Mind the Product

In this November 2020 #mtpcon Digital session, Amy Zima, the Principal Product Manager at Spotify, aims to demystify the process involved in creating a strategy, offering a case study and sharing lessons learned. Watch the session in full or read on for the highlights. The word strategy can inspire fear or awe in product managers, says [.]. Read More.

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The Ultimate List of Customer Success Resources For 2021

Gainsight

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Bookmark this list and get through it bit by bit. It may seem daunting at first, but small daily rituals can lead to big results.

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Want Shorter Time to Value and 2x Activation? Here’s What You Need to Replace

Userpilot

Remember that time in an art class when you were given a blank piece of paper and told to draw whatever you want? If you weren’t a creative genius (or that one classmate always trying to impress) you probably sat for a couple of minutes, pondering to great lengths: “Where do I start?”. A similar experience happens in many SaaS products. And it makes nearly a third of your users drop out before they have even started!

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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How to kick-off a new year (Product Leader edition)

The Product Coalition

A new year always feels like a good time to take stock and reset. This year especially. There is something about the new year and associated downtime that always compels me to reflect on the year that was, and fills me with optimism that I can be a better version of myself for the coming year. I’ve been thinking through my framework for kicking off a new year?

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Who Owns the Product Roadmap? How to use Insight and Influence to Guide Product Direction

Mind the Product

In my early days as a Product Manager, I wondered why the experiences of my peers varied so much from one company to another. I’ve come to realise that different organizations operate with very different levels of flexibility and ownership around multiple aspects of a product manager’s traditional role. In this article, we’ll take a dive into the different scenarios product managers may [.].

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CardBoard has an uptime of 99.99902% in 2020 (Even better than Slack!)

CardBoard

Like most of you, I returned to work this Monday morning (Jan 4th) only to find out that Slack was down. I found it difficult to catch up and communicate with my fellow colleagues. I had to think for a few minutes. Living in a time where remote work is heavily dependent, and with instant communication becoming necessary to keep businesses viable, so many questions arose.

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TEI 316: Tools CPOs use – with Anup Yanamandra

Product Innovation Educators

Insights on roadmaps, metrics, OKRs, and more for product managers. It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. .

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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A Contactless Future for NYC Transit: The Rollout of One Metro New York

The Product Coalition

Hey New Yorkers! Let’s talk about your favorite thing in the whole wide world! The subway! Yes, that ancient locomotive that somehow manages to move millions of residents of NYC from one place to another without totally giving up midway. What a champ, folks. But let’s not address its mind-boggling disruptions. Or its Olympic-level delays. Or even its vast range of confusing smells.

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High Customer Satisfaction and Ease of Implementation: Breaking Down Indicative’s Rankings in G2’s Winter 2021 Report

Indicative

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Indicative is the leading Customer Analytics platform that enables product and marketing teams to make informed, data-driven decisions by thoroughly understanding and exploring user behavior across every touchpoint.

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Introducing Product to Your Organization

The Product Guy

It can be tricky to overcome preconceptions about what it means to have Product in your organization. There are many great tips on how to chart a path to overcome them. Watch and learn more from product management expert, Kirsten Jepson.

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How Customer Insights Are Shaping Tech for 2021

Centercode

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings. 2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr