Sat.Jan 02, 2021 - Fri.Jan 08, 2021

For better products, start with a problem statement

Inside Intercom

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. Indeed, our first R&D principle is “Start with the problem.”

Low Tech Way to Visualize Your Percentile Confidence for Forecasts

Johanna Rothman

Michael Mahlberg taught me something cool last week. We're writing an article together. Part of the article is about forecasts. I was ranting and raving about how to help people see their confidence levels. He pointed me to this slideshare: Lightweight Kanban Metrics (in German).


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How To Find Product Market Fit

The Product Coalition

Image credit: Canva The term “Product-Market Fit” can be baffling for a lot of new Product Managers. The phrase sounds great in theory, but in reality, finding product-market fit raises more questions than it answers: What is Product-Market fit? How do I know when I have Product-Market fit?

The Product Decision Stack – Martin Eriksson

Mind the Product

Martin Eriksson – veteran product leader, and Mind the Product co-founder – presented his “Decision Stack” to ProductTank Lagos. It’s a way of connecting vision to action.

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How to Measure DevSecOps Progress and Ensure Success

Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit

You've finally done it: You've won over C-Suite and your DevSecOps team is up and running. You feel ready to take on rising security threats while continuously delivering quality software updates. But how do you monitor your new program? Are you truly able to gauge the state of your projects? To ensure the success of this new breed of a team, you need to know the metrics to look at and how to advocate these metrics to C-Suite and stakeholders. Join Shannon Lietz, Leader and Director of DevsecOps at Intuit, and learn to lead your DevSecOps team to the top.

David Burkus: The One Thing Remote Leaders Need to Know

Nir Eyal

The post David Burkus: The One Thing Remote Leaders Need to Know appeared first on Nir and Far. Productivity


More Trending

TEI 316: Tools CPOs use – with Anup Yanamandra

Product Innovation Educators

Insights on roadmaps, metrics, OKRs, and more for product managers. It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now.

Product Leadership is Hard by Marty Cagan

Mind the Product

In this November 2020 #mtpcon Digital keynote, Marty Cagan, author of ”Inspired” and “Empowered”, explains the important role of product leadership in any great product company–and why it’s so hard to get right.

How Big Data is Shaping the Future of Retail

The Product Coalition

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions.

Want Shorter Time to Value and 2x Activation? Here’s What You Need to Replace


Remember that time in an art class when you were given a blank piece of paper and told to draw whatever you want? If you weren’t a creative genius (or that one classmate always trying to impress) you probably sat for a couple of minutes, pondering to great lengths: “Where do I start?”.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Working Small and Working Together


In the final post of this series, I am going to explore what makes instrumentation look so effortless for some teams, and so difficult for others. It boils down to working small and working together. . The delta is insane.

Who Owns the Product Roadmap? How to use Insight and Influence to Guide Product Direction

Mind the Product

In my early days as a Product Manager, I wondered why the experiences of my peers varied so much from one company to another.

What is Empathy Mapping?


The best products are built by truly imagining the user experience. Your goal as a product person is to deeply understand the user and then share this understanding with the team. Empathy mapping is a framework that enables exactly this.

5 Simple Tips and Tricks to Grow Your Online Business

The Product Coalition

Running an online business is easier than ever before; because of this, it’s also much more complicated than it used to be. The number of competitors is growing exponentially. So, if you want to expand your online venture, there are a few tips you should consider.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Product Update: December 2020


Happy New Year! 2020 was a year of growth and transformation for Indicative. We released a complete overhaul of our user experience with a focus on fresh design and improved usability.

The Habits of Successful Product Managers – Dave Martin on The Product Experience

Mind the Product

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick.

Best App Designing Companies to Work With in 2021


As an expert app designing company, we have prepared an in-depth overview of the top app design agencies to work with in 2021. UX studio has been on the market for over 10 years, so we know the UX design industry well.

The Ultimate List of Customer Success Resources For 2021


As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Bookmark this list and get through it bit by bit.

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

How We Designed A Microsite for New York City’s Best Product Community

The Product Coalition A Design Case Study Continue reading on Product Coalition ». product-design website-design web-design ux product-tank

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Demystifying Product Strategy by Amy Zima

Mind the Product

In this November 2020 #mtpcon Digital session, Amy Zima, the Principal Product Manager at Spotify, aims to demystify the process involved in creating a strategy, offering a case study and sharing lessons learned. Watch the session in full or read on for the highlights.

How Customer Insights Are Shaping Tech for 2021


We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief.

What is Considered a Good NPS Score and How To Improve It?


Before we get into what is considered a good NPS score, we have some good news and some bad news. We will get the hard news out of the way first: what a good NPS (or Net Promoter Score) is depends on your industry. Some industries like SaaS will have an average NPS of 30.

How Embedding AI-Powered Analytics Can Give You a Competitive Advantage

Embedding dashboards and reports aren’t enough. Futureproof your application by offering instant, actionable insights that will give you and your customers a competitive advantage.

Frank Harris: How to Create Clarity from Ambiguity

The Product Coalition

Digital Product Management at Casper Continue reading on Product Coalition ». collaboration innovation product-management digital leadership

Frequentist vs Bayesian Methods in A/B Testing

AB Tasty

These terms refer to 2 inferential statistical methods. Debates over which is ‘better’ are fierce - we’ll walk you through the pros and cons. This article was originally posted on AB Tasty as Frequentist vs Bayesian Methods in A/B Testing. Data Science Statistics

Top 10 user testing stories of 2020


The top 10 most read posts on the TryMyUI blog from 2020! Look back on the community's favorites and catch-up on ones you might have missed! The post Top 10 user testing stories of 2020 appeared first on TryMyUI Blog. Musings Partners & Stories Design Thinking Usability Testing UX Stories

High Customer Satisfaction and Ease of Implementation: Breaking Down Indicative’s Rankings in G2’s Winter 2021 Report


Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report.

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6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

How Venmo Became a Verb

The Product Coalition

And surpassed $100 billion in transactions volume in the process It was a glorious time. I was barely of my twenties. I had just moved to New York. I was Instagramming the bridge (we know which one) on the daily and swinging around subway poles with great, misplaced adoration.

“Speed of execution is the moat inside which live all other moats”


Speed of execution is the moat inside which live all other moats. Speed is your best strategy. Speed is your strongest weapon. Speed has THE highest correlation to mammoth outcomes. Those who conflate speed w/ ‘thoughtlessness’ haven’t seen world class execution @ speed.

What Research Looks Like Now

dscout People Nerds

Starting a career in UX research comes with a lot of questions. Gregg Bernstein’s upcoming book Research Practice attempts to answer them.

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