Sat.Jan 02, 2021 - Fri.Jan 08, 2021

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For better products, start with a problem statement

Intercom, Inc.

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. Indeed, our first R&D principle is “Start with the problem.” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development.

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Low Tech Way to Visualize Your Percentile Confidence for Forecasts

Johanna Rothman

Michael Mahlberg taught me something cool last week. We're writing an article together. Part of the article is about forecasts. I was ranting and raving about how to help people see their confidence levels. He pointed me to this slideshare: Lightweight Kanban Metrics (in German). (Don't worry about the language.) Go to slides 24, 25, and 26. I'll use his slides as inspiration when I walk through an example below.

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How To Find Product Market Fit

The Product Coalition

Image credit: Canva The term “Product-Market Fit” can be baffling for a lot of new Product Managers. The phrase sounds great in theory, but in reality, finding product-market fit raises more questions than it answers: What is Product-Market fit? How do I know when I have Product-Market fit? How do I know when I don’t have Product-Market fit? More importantly, how do I find product-market fit for my product?

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The Product Decision Stack – Martin Eriksson

Mind the Product

Martin Eriksson – veteran product leader, and Mind the Product co-founder – presented his “Decision Stack” to ProductTank Lagos. It’s a way of connecting vision to action. Martin says the most common thing he hears from product people is the question “How do we know if we’re building the right thing?” – this fundamentally comes [.].

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Solving Open Source Complexity with a Managed Data Infrastructure Platform

With its unparalleled flexibility, rapid development and cost-saving capabilities, open source is proving time and again that it’s the leader in data management. But as the growth in open source adoption increases, so does the complexity of your data infrastructure. In this Analyst Brief developed with IDC, discover how and why the best solution to this complexity is a managed service, including: Streamlined compliance with some of the most complex regulatory guidelines Simplified operations, li

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The Easiest Transition Into Product Management: 5 Factors

Product Management University

What role makes for the easiest transition into product management? The easiest transition into product management is from the pre-sales role. Why? You’re already doing 80% of the job. It just happens to be around existing products and features instead of new ones. Transition into Product Management – 5 Factors Coming From Pre-Sales. In a pre-sales role, you’re gathering business requirements from prospects in the exact same manner as you would from customers in a product management role.

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How Big Data is Shaping the Future of Retail

The Product Coalition

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. Salespersons would understand their customers’ needs and preferences and match them with the most suitable products from the inventory. Today, consumers do extensive research before purchase.

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Product Leadership is Hard by Marty Cagan

Mind the Product

In this November 2020 #mtpcon Digital keynote, Marty Cagan, author of ”Inspired” and “Empowered”, explains the important role of product leadership in any great product company–and why it’s so hard to get right. Watch the video to see the talk in full or read on for an overview of Marty’s key points: Empower your teams by [.]. Read More.

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Ticketmaster Product Managers Prepare For New Competition

The Accidental Product Manager

Ticketmaster now has some competition for selling tickets Image Credit: rhoadeecha. So if you want to go to a concert, a monster truck show, or a circus, who do you buy your tickets from? If you are like most of us you would go online, go to a website run by Ticketmaster, and purchase your tickets. This is the way that we’ve always done it. Now things are getting ready to change.

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How Did I Score On My Channel Outlook For 2020?

Jay McBain

Coming off of a year like 2020 makes analysts and futurists reluctant to make any kind of predictions going forward! When I published the “What I See Coming For The Channel 2020” I totally missed the pandemic, social unrest and pandemonium, and even murder hornets somewhere in the middle. That being said, many of the […].

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

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5 Simple Tips and Tricks to Grow Your Online Business

The Product Coalition

Running an online business is easier than ever before; because of this, it’s also much more complicated than it used to be. The number of competitors is growing exponentially. So, if you want to expand your online venture, there are a few tips you should consider. Before you get started, take note of your current situation. Account for all the variables you need to keep an eye on.

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The Habits of Successful Product Managers – Dave Martin on The Product Experience

Mind the Product

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick. He also tells us about [.]. Read More. The post The Habits of Successful Product Managers – Dave Martin on The Product Experience appeared first on Mind the Product.

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Product Update: December 2020

Indicative

Happy New Year! 2020 was a year of growth and transformation for Indicative. We released a complete overhaul of our user experience with a focus on fresh design and improved usability. We launched new features, visualizations, and types of analysis, such as Stacked Bar Funnels and Segmentation Frequency. We more than doubled the size of our customer base and reached new heights in query activity.

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The Ultimate List of Customer Success Resources For 2021

Gainsight

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Bookmark this list and get through it bit by bit. It may seem daunting at first, but small daily rituals can lead to big results.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Estimation & Amdahl’s Law

The Product Coalition

Understanding the work done by Gene Amdahl in the field of parallel computing Photo by Mark König on Unsplash Let us take this opportunity to explore a theory (involving Amdahl’s Law) one needs to be mindful of before even wanting to turn estimates into facts in the future. Who is Mr Gene Amdahl? Gene Myron Amdahl was an American computer scientist and primarily known as the brain behind Mainframe computers at IBM.

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Demystifying Product Strategy by Amy Zima

Mind the Product

In this November 2020 #mtpcon Digital session, Amy Zima, the Principal Product Manager at Spotify, aims to demystify the process involved in creating a strategy, offering a case study and sharing lessons learned. Watch the session in full or read on for the highlights. The word strategy can inspire fear or awe in product managers, says [.]. Read More.

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TEI 316: Tools CPOs use – with Anup Yanamandra

Product Innovation Educators

Insights on roadmaps, metrics, OKRs, and more for product managers. It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming—The Everyday Innovator will be renamed to Product Masters Now. .

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Want Shorter Time to Value and 2x Activation? Here’s What You Need to Replace

Userpilot

Remember that time in an art class when you were given a blank piece of paper and told to draw whatever you want? If you weren’t a creative genius (or that one classmate always trying to impress) you probably sat for a couple of minutes, pondering to great lengths: “Where do I start?”. A similar experience happens in many SaaS products. And it makes nearly a third of your users drop out before they have even started!

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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How to kick-off a new year (Product Leader edition)

The Product Coalition

A new year always feels like a good time to take stock and reset. This year especially. There is something about the new year and associated downtime that always compels me to reflect on the year that was, and fills me with optimism that I can be a better version of myself for the coming year. I’ve been thinking through my framework for kicking off a new year?

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Who Owns the Product Roadmap? How to use Insight and Influence to Guide Product Direction

Mind the Product

In my early days as a Product Manager, I wondered why the experiences of my peers varied so much from one company to another. I’ve come to realise that different organizations operate with very different levels of flexibility and ownership around multiple aspects of a product manager’s traditional role. In this article, we’ll take a dive into the different scenarios product managers may [.].

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CardBoard has an uptime of 99.99902% in 2020 (Even better than Slack!)

CardBoard

Like most of you, I returned to work this Monday morning (Jan 4th) only to find out that Slack was down. I found it difficult to catch up and communicate with my fellow colleagues. I had to think for a few minutes. Living in a time where remote work is heavily dependent, and with instant communication becoming necessary to keep businesses viable, so many questions arose.

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Working Small and Working Together

Amplitude

In the final post of this series, I am going to explore what makes instrumentation look so effortless for some teams, and so difficult for others. It boils down to working small and working together. . The delta is insane. We’re talking two hours to get started on one side, and four months to get started on the other. “Just part of how we work, no big deal” vs.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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A Contactless Future for NYC Transit: The Rollout of One Metro New York

The Product Coalition

Hey New Yorkers! Let’s talk about your favorite thing in the whole wide world! The subway! Yes, that ancient locomotive that somehow manages to move millions of residents of NYC from one place to another without totally giving up midway. What a champ, folks. But let’s not address its mind-boggling disruptions. Or its Olympic-level delays. Or even its vast range of confusing smells.

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High Customer Satisfaction and Ease of Implementation: Breaking Down Indicative’s Rankings in G2’s Winter 2021 Report

Indicative

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Indicative is the leading Customer Analytics platform that enables product and marketing teams to make informed, data-driven decisions by thoroughly understanding and exploring user behavior across every touchpoint.

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Introducing Product to Your Organization

The Product Guy

It can be tricky to overcome preconceptions about what it means to have Product in your organization. There are many great tips on how to chart a path to overcome them. Watch and learn more from product management expert, Kirsten Jepson.

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How Customer Insights Are Shaping Tech for 2021

Centercode

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings. 2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them.

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Demystifying DAPs: A Practical Guide to Digital Adoption Success

Speaker: Pulkit Agrawal

Digital Adoption Platforms (DAPs) are revolutionizing the way organizations interact with and optimize their software applications. As digital transformation continues to accelerate, DAPs have become essential tools for enhancing user engagement and software efficiency. This session is your guide into the robust world of DAPs, exploring their origins, evolution, and the current trends shaping their development.