Inside Intercom

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. Indeed, our first R&D principle is “Start with the problem.”

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Transportation Travel Finance Reference 89

Johanna Rothman

JANUARY 5, 2021

Michael Mahlberg taught me something cool last week. We're writing an article together. Part of the article is about forecasts. I was ranting and raving about how to help people see their confidence levels. He pointed me to this slideshare: Lightweight Kanban Metrics (in German).

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Workshop Demo Article Consulting 97

The Product Coalition

JANUARY 7, 2021

Image credit: Canva The term “Product-Market Fit” can be baffling for a lot of new Product Managers. The phrase sounds great in theory, but in reality, finding product-market fit raises more questions than it answers: What is Product-Market fit? How do I know when I have Product-Market fit?

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Product Marketing Marketing Product Goals Testing 129

Mind the Product

JANUARY 4, 2021

Martin Eriksson – veteran product leader, and Mind the Product co-founder – presented his “Decision Stack” to ProductTank Lagos. It’s a way of connecting vision to action.

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Vision Presentation Framework Strategy 158

Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit

You've finally done it: You've won over C-Suite and your DevSecOps team is up and running. You feel ready to take on rising security threats while continuously delivering quality software updates. But how do you monitor your new program? Are you truly able to gauge the state of your projects? To ensure the success of this new breed of a team, you need to know the metrics to look at and how to advocate these metrics to C-Suite and stakeholders. Join Shannon Lietz, Leader and Director of DevsecOps at Intuit, and learn to lead your DevSecOps team to the top.

Nir Eyal

JANUARY 6, 2021

The post David Burkus: The One Thing Remote Leaders Need to Know appeared first on Nir and Far. Productivity

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Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now.

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Roadmap Naming Framework Strategy 89

Mind the Product

JANUARY 8, 2021

In this November 2020 #mtpcon Digital keynote, Marty Cagan, author of ”Inspired” and “Empowered”, explains the important role of product leadership in any great product company–and why it’s so hard to get right.

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Leadership Product Management Product Manager Management 145

The Product Coalition

JANUARY 5, 2021

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions.

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Branding Technology Testing Information 108

Userpilot

JANUARY 5, 2021

Remember that time in an art class when you were given a blank piece of paper and told to draw whatever you want? If you weren’t a creative genius (or that one classmate always trying to impress) you probably sat for a couple of minutes, pondering to great lengths: “Where do I start?”.

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Download Events UX Consulting 75

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Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Amplitude

JANUARY 8, 2021

In the final post of this series, I am going to explore what makes instrumentation look so effortless for some teams, and so difficult for others. It boils down to working small and working together. . The delta is insane.

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Events Testing Demo Workshop 72

Mind the Product

JANUARY 5, 2021

In my early days as a Product Manager, I wondered why the experiences of my peers varied so much from one company to another.

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Roadmap Vision Article Startups 138

ProductCraft

JANUARY 5, 2021

The best products are built by truly imagining the user experience. Your goal as a product person is to deeply understand the user and then share this understanding with the team. Empathy mapping is a framework that enables exactly this.

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Framework User Experience Product Management Product Manager 69

The Product Coalition

JANUARY 4, 2021

Running an online business is easier than ever before; because of this, it’s also much more complicated than it used to be. The number of competitors is growing exponentially. So, if you want to expand your online venture, there are a few tips you should consider.

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Advertising Naming Branding Article 98

Advertiser: Amplitude

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

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Indicative

JANUARY 6, 2021

Happy New Year! 2020 was a year of growth and transformation for Indicative. We released a complete overhaul of our user experience with a focus on fresh design and improved usability.

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Events Download Demo Document 65

Mind the Product

JANUARY 5, 2021

We learn something from every guest that joins us on the podcast, but it’s not that often that something they say makes it onto our wall. Dave Martin (co-founder of Right to Left) chatted with us about building great habits for product people, and how to make sure they stick.

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Startups Consulting Testing Books 119

StudioTeam

JANUARY 8, 2021

As an expert app designing company, we have prepared an in-depth overview of the top app design agencies to work with in 2021. UX studio has been on the market for over 10 years, so we know the UX design industry well.

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Naming Enterprise Certifications Healthcare 63

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Bookmark this list and get through it bit by bit.

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Webinar Strategy Leadership Presentation 65

Advertiser: UserTesting

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

Development

The Product Coalition

JANUARY 8, 2021

ProductTank.nyc: A Design Case Study Continue reading on Product Coalition ». product-design website-design web-design ux product-tank

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UX 88

Mind the Product

JANUARY 7, 2021

In this November 2020 #mtpcon Digital session, Amy Zima, the Principal Product Manager at Spotify, aims to demystify the process involved in creating a strategy, offering a case study and sharing lessons learned. Watch the session in full or read on for the highlights.

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Product Strategy Strategy Product Management Product Manager 105

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief.

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Technology Vision Engineering Market Research 60

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. We will get the hard news out of the way first: what a good NPS (or Net Promoter Score) is depends on your industry. Some industries like SaaS will have an average NPS of 30.

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Document Reference Definition Branding 60

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The Product Coalition

JANUARY 7, 2021

Digital Product Management at Casper Continue reading on Product Coalition ». collaboration innovation product-management digital leadership

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Leadership Product Management Product Manager Management 88

AB Tasty

JANUARY 7, 2021

These terms refer to 2 inferential statistical methods. Debates over which is ‘better’ are fierce - we’ll walk you through the pros and cons. This article was originally posted on AB Tasty as Frequentist vs Bayesian Methods in A/B Testing. Data Science Statistics

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Reference Testing Article 60

TryMyUI

JANUARY 5, 2021

The top 10 most read posts on the TryMyUI blog from 2020! Look back on the community's favorites and catch-up on ones you might have missed! The post Top 10 user testing stories of 2020 appeared first on TryMyUI Blog. Musings Partners & Stories Design Thinking Usability Testing UX Stories

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Indicative

JANUARY 6, 2021

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report.

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Demo Consulting Naming Marketing 58

Advertiser: Skilljar

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Education

The Product Coalition

JANUARY 5, 2021

And surpassed $100 billion in transactions volume in the process It was a glorious time. I was barely of my twenties. I had just moved to New York. I was Instagramming the bridge (we know which one) on the daily and swinging around subway poles with great, misplaced adoration.

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Transportation Banking Entertainment Naming 88

NextBigWhat

JANUARY 7, 2021

Speed of execution is the moat inside which live all other moats. Speed is your best strategy. Speed is your strongest weapon. Speed has THE highest correlation to mammoth outcomes. Those who conflate speed w/ ‘thoughtlessness’ haven’t seen world class execution @ speed.

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Events Strategy Product Management Product Manager 56

dscout People Nerds

JANUARY 7, 2021

Starting a career in UX research comes with a lot of questions. Gregg Bernstein’s upcoming book Research Practice attempts to answer them.

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