Sat.Nov 17, 2018 - Fri.Nov 23, 2018

Six Time-Saving Beta Testing Tips for Product Managers

Pragmatic Marketing

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. This article originally appeared on Centercode.com.

Building Product in an age of Distrust by Ryan Freitas

Mind the Product

Once upon a time, designers were convinced that they were doing the right thing. They didn’t question outcomes because they thought their motives were sound. Recently the conversation has shifted to become much more focused on user safety, trust and ethics.

3 approaches to making meetings more effective

Craft.io

The Law of Triviality , formulated by British author C.Northcote Parkinson is often referred to as the bike-shed principle or simply bikeshedding. According to the law, members of an organization give disproportionate weight to trivial issues.

How to Apply Machine Learning to Business Problems: Part 1

bpma ProductHub

By “Daniel Faggella – This article was originally listed on TechEmergence. This post breaks the original post into 2 Parts. Stay tuned for Part 2 in upcoming weeks.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica whitepaper to learn how important conversational AI is to your CX strategy.

User Experience is more than just the UI

The Product Bistro

A while back, I read a blog that got me thinking. Its premise was that developers should always have the fastest, best hardware to minimize down time. Waiting 12 seconds to compile a module was too long, and encouraged the developer’s attention to stray to Reddit, or some other time suck, and then they would […]. PM Tales UI/UX

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B2B Product Manager Magazine November 2018

Proficientz – Product Management University

The B2B Product Manager Magazine November 2018 is now available. Over the past 17 years we’ve had the privilege of working with many successful organizations. The top 1% all have one thing in common. Their top priority is measurable customer success. It drives everything they do.

How Much Should Uber Charge for a Driverless Ride?

Pragmatic Marketing

I just read an interesting article about Waymo and their driverless vehicles. It got me thinking about pricing (though pretty much everything gets me thinking about pricing). Most of us are familiar with Uber. Imagine that Uber buys a fleet of driverless vehicles.

Inside the Mind and Methodology of a Data Scientist

Birst BI

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. And it doesn’t help reduce the confusion when every tech vendor rebrands their products as AI.

Great Leaders Know When to Unlearn the Past

Mind the Product

Good leaders know they need to continuously learn. But great leaders know when to unlearn the past to succeed in the future. Barry O’Reilly, Founder and CEO of ExecCap and Co-Author of Lean Enterprise.

The Ultimate Embedded Analytics Guide

In today’s ambitious business environment, many companies are taking an embedded analytics approach to capitalizing on the value of their information. Learn all about embedded analytics in this guide by Sisense, including a general overview of embedded analytics, the different approaches to embedding BI and analytics, and the benefits and challenges of the most popular BI solution technologies.

Chief Product Officer or Chief Everything Officer

BrainMates

The title of leader is universally enticing to a particular type of person. And while most appreciate that the practice of leadership is difficult, that doesn’t diminish the appeal of status and power.

9 essential sales steps you need to grow your SaaS startup

Inside Intercom

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one.

The Design Sprint Process – 11 Reasons To Love It

UX Studio

Downtown Budapest, 6 October, 21 degrees Celsius. I’m trying to warm up my tired legs before the upcoming marathon relay. Above my shorts, my black sports shirt says in a big bold title, “It’s a design sprint”. The design sprint process has clearly impacted me in all areas of my life.

Why is it so Hard to Lean Test?

Mind the Product

The Mind the Product training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world.

6 Styles of Data Analysis and Visualizations

Get inspiration for your next dashboard update in this guide to the six styles of analytics and data visualizations.

The Mistakes Apple Made with the Apple ///:

Spice Catalyst

At the time, the Apple /// was the third best selling computer of all time. But the company killed its cash cow. Learn the mistakes so you don't repeat them.

Why Soft Skills Are a Hard Requirement for Product Management Career Growth

ProductPlan

When we think about the skills required for just about any role, it’s only natural to first think about technical abilities. A musician must know how to play an instrument. A translator must be fluent in at least two languages.

“I’ll Quit Unless…”

Mironov Consulting

(This post isn’t specific to product management, but a manager’s view of problematic communications. Not everyone on our teams expresses themselves clearly.).

The growth of video customer support and why your business needs it

Inside Intercom

The days of waiting several hours on hold to speak with a support or sales representative are now (mostly) over. The monotone “Please hold the line, your call is very important to us” message has now be replaced by real-time messaging.

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Ideas are Screwing Up your Product Roadmap

ProductCraft

Your ideas could be messing up your product roadmap. Yes, you read that right. Wait, aren’t great ideas the fuel of a good product roadmap? Sure, to some extent. But are you suffering from challenges like having a hard time sticking to your roadmap and delivering against it?

The World is Colorful, so why Shouldn’t our Users be? by Mirja Bester

Mind the Product

Modern corporate culture is slowly coming to understand the benefits of highly diverse teams, stretching from gender to personality types. But where does product management stand with embracing that same diversity and complexity in our users? At this year’s MTP Engage, product director at Xing, Mirja Bester, shared how she thinks that by taking the subject of diversity more seriously, product managers can help to increase their company’s business value.

Product Management Truths and Trends

BrainMates

This blog is about a couple of Product Management truths and trends. In November 2018, Brainmates hosted eight Product Management leaders for a round table discussion to tease out their insights and beliefs on the state of Product Management in Australia.

Building Your Own App: Two Main Routes

Apptentive

Apps are ubiquitous tools to our modern lives. Smartphone browsing has officially taken over PC browsing by a pretty impressive margin: 63% vs 37% worldwide , and Google has adapted their search to prioritize sites which are mobile compatible.

Executive Report: The Customer Data Too Often Overlooked by the C-Suite

A recent Calabrio research study of more than 1,000 C-Suite executives has revealed leaders are missing a key data stream – voice of the customer data. Download the report to learn how executives can find and use VoC data to make more informed business decisions.

Tune up your SaaS sales pitch with a focus on clarity

Inside Intercom

For salespeople, your sales pitch is crucial – above all else, it must be crystal clear what you’re trying to sell and what the value is to your prospective customer.

Product Roadmaps: Love, Hate (& Hate)

The Product Coalition

If I could pick one thing to kill because of the problems it causes, roadmaps might very well be at the top of the list. And it’s not that I don’t like roadmaps, or at least the principle of a product roadmaps. It’s the misunderstandings that they bring.

Video: Successfully Navigating Today's Career Maze

Sachin Rekhi

Video: Successfully Navigating Today's Career Maze. Slides: Successfully Navigating Today's Career Maze. In August I got invited back to LinkedIn to give a talk. But what was surprising is they were interested in me giving a very different type of talk than I've normally done.

5 Reasons to Organize Your Roadmap by Themes

ProductPlan

The goal of any roadmap, whether it’s a product roadmap, IT roadmap, or marketing roadmap, is to capture and communicate a high level strategy. Product managers have plenty of tools for cataloging the small details behind product development such as the product backlog, project-management apps, and even handwritten to-do lists. But the product roadmap is not where these details should live. Rather, the roadmap should always remain high level and strategic.

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

How to Implement GTD using OneNote

Joe Cotellese

Overview. In this article I’m going to discuss how I moved from Omnifocus to OneNote for implementing the Getting Things Done methodology. OneNote is a great cross platform general purpose digital notebook application from Microsoft.

TEI 203: Portfolio Management – with Roger Warburton, PhD

Product Innovation Educators

Rethinking product portfolio management to optimize performance. What happens when you or your organization has more than one product to manage? It’s hard enough managing resources to sell and improve one product, but throw another one in the mix and see what happens.

Full Transcript: Jon Noronha on the Product Love Podcast

ProductCraft

This week on Product Love, we revisit a conversation with Jon Noronha, a director of product at Optimizely. Optimizely is a customer experience experimentation platform. Jon describes himself as skeptical, but also optimistic, which is a bit of an oxymoron.