Sat.Aug 20, 2016 - Fri.Aug 26, 2016

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Structured Visits – The Ambush

The Product Bistro

The concepts behind structured customer visits are powerful tools that allows the product manager or marketing team to quickly validate their assumptions, and ensure that the market matches the internal view. However, since you often must rely on groups that have an underlying agenda to select customers to visit, and also to coordinate the visits, there is a very real risk in this process.

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Selection Criteria for Product Management Tools

The Secret PM Handbook

Tools For What We Do. As a product manager, I’d like to find some tools that help me do my job. I deal with: Customers – finding their problems and listening to their product feedback. Markets – my segments, their problems, and how to reach them with my solution (and if they are big enough for me to make money). Positioning and value propositions – what my product does for my segment, and why it’s a better solution than the competition.

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Trending Sources

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7 Ways Product Managers Can Counter Experience Bias

UserVoice

No one comes to a product management job as a blank slate. Even if it’s an entry-level position, you must have done something beforehand to merit a company handing the fate of a feature or product over to you. That means you’re experienced, whether it was leading product strategy for another firm, time in the trenches building a product, or working in the industry your new solution will serve.

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TEI 086: Manufacturing serendipity, open innovation, and product management – with Kevin Stark, PhD - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

You’ve likely heard of the curse of knowledge or sometimes it is called the curse of the expert. It occurs when our knowledge leads us down predictable paths, likely not considering other possible solutions to problems but only those that are familiar to us. This is cognitive bias and is the topic I asked my guest about, which lead to discussing open innovation and how to manufacture serendipity.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Lean Meetup: Challenges of Enterprise Product Management

Mironov Consulting

Palo Alto’s Lean Product & Lean UX Silicon Valley meetup, led by Dan Olsen, hosted Rich for… What: “ Challenges of Enterprise Product Management “ When: Tues, 23 Aug, 6pm – 830pm. Where: Medallia , 395 Page Mill Rd, Suite 100, Palo. Enterprise software products often have long sales cycles, lumpy revenue streams, and organizational gaps between buyers and users.

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Getting the Band Together: How to Get More Development Resources as a Product Manager

UserVoice

A common challenge that Product Managers face is trying to move their product and company forward with limited development and testing resources. And it often takes a combination of skill, talent, and luck on the part of a Product Manager to pry additional resources from the limited pool that their company has to build and innovate on their products.

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Creating product teams–and other innovation insights for product managers Aug 26, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. HBR study – team members, not leaders, more responsible for innovation. While innovation continues to score highly in importance, most organizations are underperforming, and the respondents to an HBR survey indicates the issue is not leadership.

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Lewis Lin’s Favorite Books for PMs

Product Bookshelf

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. I asked Lewis C. Lin , the author of PM Interview Questions , about his favorite books for expanding a product manager’s skill set in the following areas: Product design. Customer analytics. Executive communication. User and customer empathy.

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Welcome New TSIA Members! August Edition

TSIA

At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We'd like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional service disciplines TSIA has to offer.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Taking Event Support from Sales Tactic to Product Strategy

Product Beautiful

Events. It’s natural to dread them. As a product manager, you may view events as largely tactical and time-consuming endeavors. Beyond that, you may loathe being stuck in a trade show booth taking on a sales role that’s not entirely comfortable for you. But the truth is that events aren’t just a sales and marketing tactic. They can and should be a strategic part of your market research—a way to glean feedback from your market as much as they are a place to push your message.

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Data-driven Development: Correlate Feature Releases With MRR Using Controlled Rollouts

Split

ChartMogul recently published a compelling piece , highlighting how each team across a company can draw the connection between individual contributions and one such metric – MRR. By understanding this connection, each employee can understand their tangible impact on your company’s goals. However, the ability to understand the impact of contributions is easier for some teams than others.

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The ABCs of Win-Loss Analysis

Product Management 2.0

As we discussed in our recent post How to Quantify the Return on Product Management , it’s essential for product management teams to focus on market-sensing activities. How do customers and prospects view your solutions relative to the competition? What are the most important factors in their decision? Who is involved? A golden opportunity to gain insight is right after a customer or prospect chooses to buy or not buy.

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[TSIA Spotlight] How to Actually Make Money in the Cloud

TSIA

An article we wrote called, “How to Actually Make Money in the Cloud” was featured on Inc.com, the web presence of Inc. Magazine, which has been the premier print publication for entrepreneurs and business owners for more than 30 years. In this article, we provide a brief background into the emergence of cloud-based business models, explaining that even though they attract the financial interest of visionary entrepreneurs, many are struggling to be profitable.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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80% of Urgent Needs Require a Magic Button

dscout People Nerds

Research captures 486 retail tech moments and the meaning of “now”.

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The power of user science

UserTesting

Product managers help teams create winning products by combining insights across multiple test types. – Brent Tworetzky. I love this line from Brent Tworetzky’s recent LinkedIn article, A Product Manager’s Superpower: User Science. Brent is the Executive Vice President, … The post The power of user science appeared first on UserTesting Blog.

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Creativity, Inc: Developing a Culture of Creativity Within an Organization

Sachin Rekhi

I just finished reading Creativity, Inc. , by far the best book I've read on developing a culture of creativity within an organization. Written by Ed Catmull , co-founder and president of Pixar Animation and eventually Disney Animation, it takes us through the earliest days of Pixar, and most importantly, into the actual creation process of some of the most creative films Pixar ever made, including Toy Story, Wall-E, Up, Monsters, Inc. and more.

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4 Essentials of a Winning Customer Self-Service Strategy

TSIA

Great self-service is something most companies aspire to provide, in pursuit of an exceptional customer experience. When done well, it increases customer satisfaction and loyalty. It’s also cheaper and relieves the contact center from the burden of answering repetitive calls. 97% of the support leaders TSIA surveyed plan to invest in self-service tools in the next two years.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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The Art and Science of Pricing

Product Bookshelf

Pricing is a creative process. The art of pricing is about selecting a revenue model and pricing strategy. The science of pricing identifies a price based on one or more pricing drivers. Effective implementation of pricing requires a dedicated pricing team. Pricing: The Third Business Skill: Principles of Price Management by Ernst-Jan Bouter. Pricing is both an art and a science: art qualifies, science quantifies.

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The power of user science

UserTesting

Product managers help teams create winning products by combining insights across multiple test types. – Brent Tworetzky. I love this line from Brent Tworetzky’s recent LinkedIn article, A Product Manager’s Superpower: User Science. Brent is the Executive Vice President, … The post The power of user science appeared first on UserTesting Blog.