Sat.Feb 16, 2019 - Fri.Feb 22, 2019

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Step 0: Don’t Freak Out – How To Get Started In Market Discovery

The Secret PM Handbook

Marketing 186
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Product engagement: the most important metric you aren’t tracking for your SaaS business

Intercom, Inc.

If you have followed us over at Sherlock , you will likely have heard us say many times that product engagement is the lifeblood of any SaaS business. This is because the entire SaaS business model is dependent on people using (and getting value from) your product consistently over time. The entire model is dependent on product engagement. In short, creating a method for scoring engagement is essential for every SaaS business.

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How our Success is Killing us by Matt Stratford

Mind the Product

In this ProductTank London talk, Matt Stratford, Senior Product Manager at Elsevier, shares a reminder that the Earth cannot sustain the level of consumption our modern society has built. For the sake of the planet, Matt suggests “product management for good”. Product managers are among the most entrepreneurial people in the world and embody the spirit of capitalism more perfectly than any other profession out there.

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Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Alchemer Mobile

Customer centricity and customer experience management are the hot topics of this year’s business conversations. These themes are only going to become more prominent not just in mobile, but across all channels. As such, it’s not enough for companies to send communication into a vacuum. They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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What 2 Men And a Runner Taught Me About Data Science and Fraud Modeling

Piyanka Jain

As I was wrapping up my work last evening, darkness started to loom outside. I decided to go for a short run on a neighboring track… Continue reading on Towards Data Science ».

More Trending

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Podcast: Roadmaps, OKRs, Vision and Prioritisation with Bruce McCarthy

Mind the Product

Bruce McCarthy was the president of the Boston Product Management Association, is the founder of consultancy Product Culture and co-wrote the book on roadmapping, Product Roadmaps Relaunched. He joined us live at the Mind the Product Leadership Forum to chat about how he builds his own roadmaps, prioritisation, product vision, OKRs and quite a bit more.

Vision 162
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Value-Based Product Roadmaps: They Should Mirror a Customer Org Chart (Video)

Product Management University

Value based product roadmaps should be structured like a customer org chart so that the business value of your product investment priorities is clear to executives, senior managers and users. View the short video to learn the most important questions your roadmaps have to answer, both internally and externally, and what people really want to know when they ask, “What’s on your roadmap?

Roadmap 139
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Product Managers, It’s time we remove the training wheels

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Product design is about cost-benefit analysis

Intercom, Inc.

Product design is about cost-benefit analysis. How useful is something versus how hard is it to do. Here’s how I think of it: The cost-benefit analysis of features. Every type of feature can be identified as belonging to one of four quadrants: low reward and low effort; low reward and high effort; high reward and low effort; and high reward and high effort. .

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Usage-Based Monetization Musts: A Roadmap For Sustainable Revenue Growth

Speaker: David Warren

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How Does Product Management Give you the Best Chance of a Successful Digital Transformation?

Mind the Product

Moving from project-based thinking to product-based thinking is an essential part of delivering a successful digital transformation. What are the benefits of taking on such an initiative, and how does product management give you the best possible chance of success? What is Digital Transformation? Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper.

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Video: The Style of Product Management

Sachin Rekhi

Video: The Style of Product Management. Slides: The Style of Product Management. Essays: The Art of Being Compelling | Engaging in Product Debates. In January I was invited to Atlassian to share my wisdom on product management with the global product organization. I decided to delve into the style of product management, covering some of the critical soft skills that are so crucial for the success of product managers.

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A Missing Product Tool

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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The One Fitness App That Hooked Me For Good

Nir Eyal

Could there be a behavior more antithetical to human nature than exercise? Our caveman ancestors, if they could observe our workout habits today, would think we’ve lost our minds. We lift heavy objects into the air and return them to the exact spot where we picked them up. We buy ridiculous gadgetry to get in […] The post The One Fitness App That Hooked Me For Good appeared first on Nir and Far.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Changing the Weather Inside your Organisation by Tom Loosemore

Mind the Product

In this #mtpengage Manchester talk, Tom Loosemore of Public Digital talks about how to create the right climate internally to do “good” product management, as often, it’s the internal climate that’s more than half the battle of building good products. To start, we first have to understand what we mean by digital. Public Digital define this as: Applying the culture processes, business models, and technologies of the internet era to respond to people’s raised expectations.

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How To Break Into Product Management—Sachin Rekhi

PMLesson's Ace the PM Interview

Sachin Rekhi is the founder and CEO of Notejoy , and a prolific blogger on product management. In this Path to PM post, Sachin and I discuss five practical paths to product management. Listen to our podcast here, or read the transcription below! How did you first break into product management? As an undergraduate at UPenn, I was originally planning to move into software engineering on graduation.

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The Full Conversation, Everything On and Around Product

The Product Guy

Check out the full-length conversation on everything in and around product with Melissa Perri, The Best Product Person of 2017. Take a moment and congratulate The Best Product Person of 2017: Melissa Perri. ( tweet ). Thank you to everyone who participated, nominated, interviewed, AND passed on the word! Nominate your pick for The Best Product Person 2019 right now!

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Conversion Optimization Glossary

AB Tasty

Whether you’re new to Conversion Optimization or trying to brush up on your skills, there’s a lot of CRO terms that you may not be familiar with and need to master for the success of your website. This article was originally posted on AB Tasty as Conversion Optimization Glossary.

Article 85
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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Product Management Fears and how to Face Them

Mind the Product

In general we product people are a courageous bunch, but beyond our confident exteriors can reside a few honest (and I would argue, healthy) fears with which we wrestle, whether we admit to it or not! I have a secret, not one I talk about often, if at all. Yet it preoccupies me as I commute to work, eat my lunch, or sit in the office… what if I am the only person who struggles with product management?

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AI in Business

Pragmatic Marketing

Is it just us, or do you think of robots taking over the world whenever someone mentions artificial intelligence (though probably not this one )? And while our robot overlords as still a few decades away (depending on which movie you’re watching), AI is very much in the present, and growing more and more popular with businesses every day. But how does AI work in business?

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The One Fitness App That Hooked Me For Good

Nir Eyal

Nir’s Note: This article is part of a series on “The Hooked Model in Action.” Previous analyses have included Slack, Fortnite, Amazon’s Echo, Tinder, and The Bible App. Note, I never take compensation for writing articles on my blog. Could there be a behavior more antithetical to human nature than exercise? Our caveman ancestors, if they […] The post The One Fitness App That Hooked Me For Good appeared first on Nir and Far.

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What’s a UX Audit and Why You Need One

UX Studio: Product Management

Not sure which direction to go when it comes to the usability issues of your website? Not even sure if it needs small corrections or a whole major UX redesign project? Let’s get things straight first! What makes up a UX Audit? An expert audit provides a way to pinpoint less-than-perfect areas of a digital product. It evaluates the different dimensions of your digital product and reveals which areas or features to tackle first.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Crowdtesting – all you need to know

Usersnap

You have developed your product sparked by brilliant ideas and are ready to go-live. But have you caught all the bugs in your application? The customer finding it could damage your reputation. Negative online feedback is just a finger’s swipe away. We all know social media’s viral nature. It can easily make or break brands. It’s nice to have your customers testing the application.

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AI in Business

Pragmatic Marketing

Is it just us, or do you think of robots taking over the world whenever someone mentions artificial intelligence (though probably not this one )? And while our robot overlords as still a few decades away (depending on which movie you’re watching), AI is very much in the present, and growing more and more popular with businesses every day. But how does AI work in business?

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5 Product Management Books to Read in 2019

ProductPlan

One of the greatest things about the product management space is the wide availability of game-changing information out there. We’re thrilled by the sheer volume of product management books published each year. And while some books are written specifically with product managers in mind, others carry valuable product management insight without advertising the fact.

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TEI 216: Avoid disruption and create new value for customers – with Thales Teixeira, PhD

Product Innovation Educators

Map your value chain and rethink your business model to stay ahead of the curve. Many companies have faced disruption. Of course, Uber and Airbnb are the poster children of disruption, but there are many more. Kodak was displaced by the digital camera. Blockbuster’s physical doors could not stay open in the face of Netflix’s virtual service.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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5 Interview Questions for Hiring the Best Product Managers

The Product Coalition

And advice on which questions you should skip We often think of Steve Jobs as the ideal Product Manager. He seemed to have an intuitive gift for setting monumental goals and knowing just how to achieve them. In our search for the perfect PM candidate, we’re often looking for a reincarnation of the turtleneck-wearing superhero. But before you set out on that quest, know that great product leaders don’t all look the same.

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How to build trust with your colleagues by focusing on the customer experience

ProductBoard

Sometimes it’s hard to define the role that Product Managers serve in a company. And there are also times when Product Managers are met with hesitation from some of their own colleagues or as Lucas Cerdan wrote in our free eBook, The Path to Product Excellence: Stories and Advice from the Field: “What I found when I started at Algolia was resistance to product management.

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Transitioning from Managing Products to Managing Product Managers

ProductPlan

Considering the leap from being a product manager to a leadership role, but not sure what’s involved in managing product managers? You’re smart to look into this. The responsibilities of product leadership and the skills required, are very different those of a product manager. Managing product managers can be an exciting and rewarding career.