Sat.Sep 07, 2019 - Fri.Sep 13, 2019

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The Hippocratic Oath of Product Leadership

ProductCraft

As a product leader, you work to identify a problem and you engineer your product to solve it. A medical doctor does something remarkably similar: diagnose the root cause of the patient’s condition and treat it. But imagine your doctor says to you, “I see that you’re sick, so I’m going to prescribe this medicine. Read more » The post The Hippocratic Oath of Product Leadership appeared first on ProductCraft by Pendo.

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A Product Manager’s Guide to Saying no

Mind the Product

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4 Reasons You Must Use Metrics to Determine Feature Decisions

ProductPlan

Any good goal is measurable, so organizations with properly defined objectives will establish metrics and KPIs to track their progress and momentum. KPIs attach measurability to what matters most and provide a North Star for the entire organization. A quick glance at the stats tells you if things are getting better, worse or standing pat, which is far more efficient and consistent than other, more subjective methods.

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Some Practical Tools For Stakeholder Management

BrainMates

Adrienne Tan. This blog was originally written in 2011 and updated in September 2019. Pretty much every Product job description these days says that ‘stakeholder management’ is a key priority. But what exactly is stakeholder management? What are the best tools to manage stakeholders? And how do you become a stakeholder master/ninja/guru/jedi? Great Product Managers are part arm-chair psychologist, part scientist (to quote Bo Ren) and part politician (to quote Adrienne Tan) – you’ve got to have a

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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Idea Validation?—?Much More Than Just A/B Experiments

The Product Coalition

Idea Validation?—?Much More Than Just A/B Experiments Here are a few important things to know about product ideas: 1) the vast majority of ideas lead to no measurable improvements in business results or value-to-customer (some actually cause negative results) 2) No one, no matter how senior or experienced, can predict which ideas will work and which won’t?

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4 Phases of a Successful One-on-One with Your Product Team

ProductPlan

We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog. Carlos González de Villaumbrosia is the Founder of Product School, originally based in San Francisco. Product School was founded in 2014 and now maintains 20 campuses around the world where they offer certifications in Product Management. They organize events discussing innovations in the software and technology space.

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What Product Teams Need From Customer Success

ProductCraft

If you think about it, product teams often work miracles. They’re given all manner of feedback, strategy, and stakeholder demands, and they somehow turn that into an amazing product that people want to buy. This is no easy task. Your organization’s overall product strategy or roadmap may demand that the product team focuses on one. Read more » The post What Product Teams Need From Customer Success appeared first on ProductCraft by Pendo.

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We can be (Product Management) Heroes

The Product Guy

Guest Post by: Chris Bell (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Jordan Bergtraum ]. “I wish you could swim like dolphins can swim t hough nothing will keep us together”. These lines from David Bowie’s Heroes always struck me as odd. The two lines just seem to jar against each other: thoughts about dolphins alongside relationship breakdown.

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Product in Practice: How One Product Manager Innovates in Big Companies

Product Talk

One of my goals at Product Talk is to showcase what good product management looks like. Today, I’m excited to introduce a new series, Product in Practice, where I’ll profile product managers doing great work. To kick off the series, we interviewed Rachel Allen , Director of Product at Omnitracs. I met Rachel when she was a product manager at Arity (an Allstate company).

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Great User Research (for Non-Researchers) by Steve Portigal

Mind the Product

Researchers often have concerns about what will happen when “other people” go out and do work with users. But the demand for research far outweighs the supply of researchers, and everyone wins when more people are enabled to do research themselves. At #mtpcon San Francisco, Steve Portigal, Principal at Portigal Consulting, tells us how to quickly level up our research skills as product managers across the lifecycle of a research effort.

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TEI 246: Spur your creativity with these ideation tools – with Chad McAllister, PhD

Product Innovation Educators

How product managers generate new ideas and solve problems in a meaningful, productive way. If your go-to tool for generating ideas with a group is traditional brainstorming, it is time to learn some new tools. Ideation tools are specifically for generating new ideas, such as ways to create additional value for customers, how a problem could be solved, or exploring directions for radical innovation.

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Dealing with Blurred Lines in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Google Play Store Optimization Tips for the Recent Ratings Algorithm Changes

Alchemer Mobile

If you’re a product manager or mobile marketer responsible for your app store ratings and reviews, you might have noticed something weird with your Google Play Store app ratings in the last few weeks. When analyzed 23 apps, nine saw an average rating decrease of 9.82 percent and 14 saw a rating increase of 7.61 percent from after September 1st. This is because Google just released a major update to how they manage ratings and reviews.

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Data Talks, CFOs Listen: Why Analytics Are Key To Better Spend Management

Speaker: Claire Grosjean, Global Finance & Operations Executive

Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.

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The Meaning of MVP – Correcting Common Misconceptions

Mind the Product

Everyone has their own interpretation of what minimum viable product (MVP) means to their organization and, while the specifics of an MVP definition may vary, this blog explores what an MVP is, and what it definitely is not. A successful MVP is critical to building a successful digital product: it’s the focused feature set that gets your product to market, sets the tone for the future of your product, and helps to guide you toward prioritized improvements on the product roadmap.

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How “The Product Breakfast Club” Thought Me To Learn

The Product Coalition

How “The Product Breakfast Club” changed my approach to seeking knowledge and inspiration Continue reading on ProductCoalition.com ».

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How to Write a User Research Plan That Sets Your Project Up for Success

dscout People Nerds

Some logistical headaches are inevitable. Many can be relieved with a well-structured, well-written, research plan. Here’s a go-to reference for crafting one effectively.

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The pitfalls of being data-driven

Mixpanel

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Sense and Respond – Jeff Gothelf on The Product Experience

Mind the Product

After starting his career on the road with a circus (yes, really), no business setting should ever be a challenge for Jeff Gothelf – after all, he’s worked with real clowns. Jeff sat down with our hosts for a rare in-person conversation during Scotland’s Turing Festival to chat about effecting change, focusing on outcomes, using lean and agile principles in his own life, and the value of training.

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The Most Common UX Writing Mistakes (And How To Avoid Them)

Userpilot

Recently, more and more SaaS companies have started to see the value in great UX writing. The copy that you use in your product (often referred to as “microcopy”) can have a dramatic effect on your users. We’re going to look at some of the biggest UX writing mistakes you can make. Great microcopy often goes unnoticed. That’s because it blends so effortlessly with the product.

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Scrum in 1000 words for PMs and POs

The Product Coalition

A featherlight explanation that captures the essence of Scrum for Product Managers and Product Owners. According to the Scrum Guide: Scrum is a process framework for solving complex problems. We can rewrite this as: Scrum is a lightweight process for solving problems where you initially lack enough information to solve them. Scrum is a process, albeit with very few rules.

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Announcing the next AMA – with Jason Fried, Basecamp Founder and CEO.

NextBigWhat

Ladies and Gentlemen: The core philosophy behind NextBigWhat community is to enable you to build, grow (and repeat ) – meaningfully and sustainably. Our weekly AMA sessions deliver a lot more insights, perspectives and actionable wisdom from some of the best global product leaders. We are extremely happy to announce the next AMA – with none other than Jason Fried, founder and CEO of Basecamp.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Marry data science with user research. Ethical design depends on it.

dscout People Nerds

IDEO alum Ovetta Sampson on the future of data science, UX, and bringing forth the individual behind every data point.

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UX Writing Best Practices for Product Adoption & Onboarding

Userpilot

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject. That’s why I’ve decided to focus on best practices that will improve product adoption and onboarding.

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Starbucks Product Managers Try To Get Their Customers To Come Back Later

The Accidental Product Manager

Afternoon visitors are what Starbucks needs in order to continue to grow Image Credit: kmf164. Clearly product managers at the Starbucks coffee chain have no problems getting customers to drop by their stores in the morning and purchase coffee. However, as is the case with product managers everywhere, the Starbucks product managers are under pressure to keep growing the firm’s profits.

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Starting with Why in Technology

The Product Coalition

From anywhere you are in the organization Continue reading on ProductCoalition.com ».

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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2019 Media Trends in Japan: How Old Media is Staying Relevant

freshtrax

Is traditional media such as radio, newspapers or TV going to be a thing of the past? In Japan, traditional media is facing issues of declining viewership and revenue in this new age of how Japanese are consuming media. However, some are getting creative to stay relevant by leveraging new technologies and incorporating new media ( media that is native to computers/internet ) into their ecosystems.

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20+ UserTesting Alternatives for UX Research and More

UserInterviews

Sick of professional testers? Want user testing to be more affordable? Don’t want to do all the work of finding and scheduling participants? View UserTesting alternatives here.

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Product Love podcast recap: productboard CEO Hubert Palan’s take on modern product management

ProductBoard

productboard CEO Hubert Palan recently sat down with Eric Boduch, Chief Evangelist at Pendo, for an episode of ProductCraft’s Product Love podcast. The two had a lively discussion about balancing delight and functionality when building products, productboard’s Product Excellence methodology, and greater trends in the discipline of product management.