Sat.Oct 06, 2018 - Fri.Oct 12, 2018

Products, Not Projects


Here’s a fun party trick: next time you have the occasion to introduce a product manager, refer to them as a project manager. Then run! You’d better run because, for many product managers, these are fighting words. It’s not that they have anything particularly against this role.

The Best Continuous Discovery Teams Cultivate These Mindsets

Product Talk

Last week, I was in Cleveland for the Industry Product Conference. I spoke about the three mindsets that help a team find success as a continuous discovery team. My slides and script are below. Enjoy! Becoming a successful discovery team. Product management is changing.

Innovating in Mature Markets – 6 Product Lessons from Padman

Mind the Product

We can and should learn product management lessons from a diverse range of environments. It’s absolutely worth looking to the likes of Google’s Sundar Pichai, but it’s also worth looking to less celebrated entrepreneurs, outside of the multinational mega-corporations, to learn about lean front-line product management. It quickly becomes clear that certain product management principles truly are universal. Let’s Start With Some Context.

3 Proven Ways To Help Your Sales Team Beat Quota

The Secret PM Handbook

Co-opting product management into sales. My good friend Geoffrey Anderson ( @ganders2112 ) recently wrote about a situation we product managers sometimes find ourselves in. When sales are not going well, company leadership might ask product management come in to help hit the numbers.

The Ultimate Embedded Analytics Guide

In today’s ambitious business environment, many companies are taking an embedded analytics approach to capitalizing on the value of their information. Learn all about embedded analytics in this guide by Sisense, including a general overview of embedded analytics, the different approaches to embedding BI and analytics, and the benefits and challenges of the most popular BI solution technologies.

What if Other Groups set Prices

The Product Bistro

One of the most difficult part of a product manager’s job is pricing. Too low and you don’t make enough money (or leave money on the table), too high, and the product fails to take off. Getting it just right is part alchemy, part luck, and often just a bit of a guess. There are […]. product management pricing

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How to Find Competitors’ Prices

Pragmatic Marketing

The formula for “value-based pricing” is simple. Your buyer’s “willingness to pay” is equal to the competitor’s price plus positive differentiation value minus negative differentiation value.

Nailing Product/Market Fit by Alan Chiu

Mind the Product

In this talk, Alan Chiu pulls from his experience in product management and as a seed-stage venture capitalist to showcase a variety of case studies on companies who have perfected product/market fit. It’s probably not surprising to hear that there is no silver bullet when it comes to market fit.

Apple Product Managers Change When They Release New Phones

The Accidental Product Manager

Apple has decided to offer different products at different times Image Credit: Matt Madd. Let’s talk about the product that you are responsible for. How many different versions of that product are you currently offering?

Introducing Answer Bot: instant resolutions and happier customers

Inside Intercom

Today we’re launching Answer Bot , an intelligent bot that automatically and instantly resolves your customers’ most common questions.

6 Styles of Data Analysis and Visualizations

Get inspiration for your next dashboard update in this guide to the six styles of analytics and data visualizations.

The Hunter/Farmer Business Model Is Dead. Long Live the Builder!


I cringe every time I’m in a conversation with a Sales leader talking about Customer Success and they make the familiar reference to our outbound Sales team as “Hunters” and the CS team as “Farmers.” ” If you can relate, this post is for you!

What you should consider when developing a product strategy

This blog has already addressed the different stages of Product Development Strategy. This time, we’re turning our attention to the various elements needed to formulate the right product strategy for your enterprise. Why you need a product strategy.

You Know you are unfit for Product Management when.


As part of our Product Management course, I often end up talking to a lot of aspirants who look at product management as the next big career move and a move which will make them famous, rich, sexy and have a (more) meaningful career (not sure of the order though). Most of the product management […]. The post You Know you are unfit for Product Management when. appeared first on NextBigWhat. Product Management trending

The end of navel gazing

Inside Intercom

Earlier this year I gave a talk at UX London, and it’s no exaggeration to say that it felt like it had taken me my whole career to write it. The talk tackles the assumption among many designers and UX people that UX should be at the center of their company.

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Why do you Need to Rethink Your Analytics Strategy?

Mind the Product

Web and app analytics are fundamental to business these days. No serious developer, product manager, or CEO of company operating in the digital market, will consider not using them. The analytics market is also highly competitive, with providers of all scales and agility fighting to get their three lines of code or SDK into your software. As a result, the platforms are packed with features and very easy to use.

Professional Spotlight: Adam Fisher-Cox of Talent Inc.


When they’re designed right and with a user-centered mindset, mobile apps can make our lives better. For example, some apps can take a stressful moment and making it easier to deal with, or help annoying errands or tasks get done more efficiently.

How the Unconscious Motivates Online Conversions

AB Tasty

As conversion rate optimization (CRO) experts, we usually test a lot of things on our website, and we’re confident that, Read more. This article was originally posted on AB Tasty as How the Unconscious Motivates Online Conversions. Conversion Optimization

PREACH – a framework for perfecting your customer support tone

Inside Intercom

Often in life, it’s not what you say but how you say it that makes all the difference. This is even more true in a customer support conversation, so getting your company’s tone just right is incredibly important.

Buyer’s Guide for Embedded Analytics

Selecting the right embedded analytics technology in a crowded market filled with sub-categories can be a daunting task. This eBook discusses the top evaluation criteria buyers of embedded analytics need to consider.

5 Tips for Product Managers Who Want to Influence Quickly

Mind the Product

Today, attention is our new currency. With endless distractions, how does anyone get anything done? For product managers leading the execution of a product, working with an inattentive, context-switching development team is a struggle. This is why developing strong influencing skills is crucial for product managers. While many articles provide advice on ways to influence, they do not explain how to influence quickly.

Is CSAT, NPS, or CES a Better Measure of Customer Sentiment?

ProductCraft Debates

Hearing what customers really think about your product is a double-edged sword. On the one hand, it is the most important piece of feedback that will push your product forward. On the other hand, the truth can sometimes hurt. Either way, product managers are a tough bunch, and they seek customer feedback wherever they go, warts and. The post Is CSAT, NPS, or CES a Better Measure of Customer Sentiment? appeared first on ProductCraft by Pendo

Design Thinking doesn’t guarantee success: Here is how to make sense of it


Design thinking doesn’t guarantee success. It does, however, up your chances of success. It also allows you to fail forward i.e fail but with holistic insight of why things went wrong and what can be fixed in the future. Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the […]. The post Design Thinking doesn’t guarantee success: Here is how to make sense of it appeared first on NextBigWhat. Product Management designthinking

16 Product Management Quotes to Leave You Inspired


Let’s be real: product management can be challenging.

Nine companies share 30+ best practices for creating embedded analytics products

Acing the Product Management Interview – What They Don’t Tell you

Mind the Product

Stop me if you’ve heard this one before: What’s your favourite product, and why? Or how about: You have to launch a new product for X. How do you determine the total and addressable markets, and what steps do you take to fill that need? How do you determine pricing? I hate these questions. I hate them as an interviewer, because they don’t tell me anything about what it’s like to work with you, how you’re going to help me, or why I might want to hire you.

Lessons from Coinbase’s Wild Ascent: Four Rules for Scaling

First Round Review

Engineering leader Varun Srinivasan had a front-row seat as Coinbase scaled to meet an explosion in demand for cryptocurrencies. Here, he shares the four org design rules they relied on to gear up for hypergrowth. Continue reading at First Round Review »

The Messy Middle by Scott Belsky

Sachin Rekhi

I just finished reading The Messy Middle by Scott Belsky and highly recommend it for product managers at both startups and established tech firms. Scott Belsky shares his lessons learned optimizing and enduring the messy and unsexy middle every product goes through before (hopefully) thriving.

Books 85

How Are You Analyzing and Adjusting to the Mobile Shopper?

Birst BI

Every retailer is facing a similar challenge.

Assessing the Five Styles of Enterprise Business Intelligence

The world of BI and analytics has evolved. Discover the five styles of reporting and analysis, and learn the pros and cons of each in an enterprise scenario.

Automate Habits

The Product Coalition

I love this story so much: The brilliance of the cash register was that it automated ethical behavior by making stealing practically impossible. Rather than trying to change the motivations of his employees, Patterson used technology to make the preferred behavior automatic.

Of the ‘Unknown Unknowns’ and the ‘discovery’ stage in Design Thinking


When you set out to study your customers, you must keep an open mind about the questions that need answering, for you might not even have the right questions. The ‘unknown Unknowns’ Deepa Bachu, the CEO and Cofounder of Pensaar spoke at the ProductGeeks Conference 2018 on the design thinking process that has enabled her […]. The post Of the ‘Unknown Unknowns’ and the ‘discovery’ stage in Design Thinking appeared first on NextBigWhat.

Usersnap update: Dev team energized after spending long nights creating awesome features


Hi there! Do you use Jira as an issue tracker and Usersnap Classic as the bug collecting tool for your testers and users? Are you a Usersnap Classic browser extension power user? Maybe you just arrived and are now interested in Usersnap?