Mind the Product

AUGUST 11, 2017

Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into twelve key lessons. Listen to Customers… This sounds obvious but it’s surprising how little we actually do listen to our customers.

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Product Management Product Manager Entertainment Customer Experience 219

Roman Pichler

AUGUST 9, 2017

How can you tell if you would benefit from having technical skills as a product owner? To answer this question, I find it helpful to look at how the role is applied. If you manage a digital product that end users employ, such as a web or mobile app, then you usually do not require in-depth technical skills, such as, being able to program in Java, write SQL code, or know which machine learning framework there are and if, say, TensorFlow is the right choice for your product.

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Artificial Inteligence Weak Development Team Product Research User Testing 187

The Secret PM Handbook

AUGUST 11, 2017

You have a team of engineers and a three month runway – how are you going to fix onboarding? That’s a question I actually got in a product management job interview a while ago. My answer was, “that’s a really good question but I have no way of answering yet.”. Operating room or aspirin? This is the same question as “Here’s a team of surgeons, and I’ve booked an operating room.

User Testing 170

User Testing Research Software Product Research Download 170

Product Management University

AUGUST 9, 2017

If you’re in a product management, product marketing or sales enablement role, consider replacing the phrase market problems with customer goals. It will open your eyes to a whole new narrative, and it will help you deliver, market and sell solutions with more strategic customer value. The Playbook: Here’s how it works. When the conversation starts with a generic market problem like “employee engagement is too low,” the conversation goes right to the product solution — a list of features that

Marketing 100

Marketing Certifications Differentiation B2B 100

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

AUGUST 10, 2017

Brian Crofts , VP of Product at Pendo, believes uncovering and understanding client pain points allows him to build products that truly resonate. Brian joined Pendo from Namely, and formerly from Intuit, where he started his career in finance before finding his passion for product. He worked on new businesses for TurboTax and later led global expansion for QuickBooks, Intuit’s suite of accounting and payroll SaaS solutions for small businesses with 1.5M users.

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Customer Feedback Data Visualization Research Software User Testing 146

The Secret PM Handbook

AUGUST 11, 2017

You have a team of engineers and a three month runway – how are you going to fix onboarding? That’s a question I actually got in a product management job interview a while ago. My answer was, “that’s a really good question but I have no way of answering yet.”. Operating room or aspirin? This is the same question as “Here’s a team of surgeons, and I’ve booked an operating room.

User Testing 150

User Testing Research Software Product Research Download 150

Nir Eyal

AUGUST 9, 2017

Nir’s Note: This guest post is written and illustrated by Lakshmi Mani, a product designer working in San Francisco. Have you ever had a mounting pile of work you know you need to do but for some reason didn’t? There’s an important deadline looming, your boss is breathing down your neck, the pressure is on — […]. The post Hyperbolic Discounting: Why You Make Terrible Life Choices appeared first on Nir and Far.

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Mind the Product

AUGUST 9, 2017

My Twitter feed is full of stories of Amazon seizing the lead in the smart home industry. While the Amazon Echo Show is an impressive addition to the repertoire of voice and video monitoring systems in this growing market, it’s not the product features that are drawing attention. Rather, it is Amazon’s smart home product strategy. By continuously increasing the number of third-party devices that its voice service assistant Alexa can integrate with, Amazon is making sure its user base keeps growi

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The Product Guy

AUGUST 8, 2017

In a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Building Your Product Management Playbook”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…

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Product Management Product Manager Management Management 98

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

The Secret PM Handbook

AUGUST 11, 2017

You have a team of engineers and a three month runway – how are you going to fix onboarding? That’s a question I actually got in a product management job interview a while ago. My answer was, “that’s a really good question but I have no way of answering yet.”. Operating room or aspirin? This is the same question as “Here’s a team of surgeons, and I’ve booked an operating room.

User Testing 150

User Testing Research Software Product Research Download 150

Nir Eyal

AUGUST 9, 2017

Nir’s Note: This guest post is written and illustrated by Lakshmi Mani, a product designer working in San Francisco. Have you ever had a mounting pile of work you know you need to do but for some reason didn’t? There’s an important deadline looming, your boss is breathing down your neck, the pressure is on — […] The post Hyperbolic Discounting: Why You Make Terrible Life Choices appeared first on Nir and Far.

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Mind the Product

AUGUST 7, 2017

As product managers, we are trained to focus on the customer. We know that customer satisfaction is of paramount importance and that we must do everything in our power to make customers happy. But I believe that this – contrary to conventional product wisdom – may be hurting your business. Don’t get me wrong, I have nothing against customers.

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The Product Guy

AUGUST 7, 2017

Nominate a great product manager you know today @ [link] ! Remember to subscribe to our YouTube channel @ [link]. Thank you to everyone who made it to our latest roundtable meet-up of The Product Group at iHeartMedia , with food and drinks sponsored by People10 , as well as to our other sponsors, Yext , BKLYN and many more. Over the course of the night a few of the highlights were… Featured Product: Jopwell exploring the product, its challenges and successes, from re-engagement strategies

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Events Product Management Product Manager Strategy 92

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product…

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Accidental Product Manager

AUGUST 7, 2017

Who knew that bralettes would become so popular so quickly? Image Credit: Hayley Bouchard. So, as a man I generally have very little interaction with women’s bras on a daily basis. However, if I was a product manager over at Victoria’s Secret, bras would make up a big part of my day. The reason for this is because the sales of bras makes up roughly 35% of their total sales.

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Product Management Product Manager Product Research Management 66

Mind the Product

AUGUST 8, 2017

At ProductTank London, Lean & Agile Enterprise Coach Debbie Wren shares insights into successfully scaling autonomous teams. Her key takeaway? Get good at the basics first. Walk before you can run, small changes can have a big impact and it all comes down to people. Don’t Hire Talented People and Then Tell Them How to do Their Jobs. It’s so easy to take the innovation and enjoyment of the job away from people by wrapping them up in guidelines about how to deploy the skill they’ve spent their

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Feedback Software User Testing Agile Customer Feedback 126

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, having to retool your quality strategy costs time and money- and sometimes even employees!

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Weak Development Team User Testing Reporting Tools Data Visualization 67

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Revulytics

AUGUST 11, 2017

Software license overuse - also known as “unlicensed software” - occurs when the use of software exceeds the terms under which it is licensed, and presents a different set of challenges to software producers and their compliance programs than its close cousin, software piracy. First, overuse occurs within existing customer environments, so there is often sensitivity around compromising that relationship.

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Analytic Tools Download Naming Presentation 54

Userzoom

AUGUST 10, 2017

“ Personal technology is usually pretty easy to use, and, if it’s not, it’s not your fault. ” Walt Mossberg. Steve Vasallo, general partner at Foundation Capital and author of “The Way to Design”, recently wrote an opinion piece in the Wall Street Journal about the design revolution that’s been occurring in consumer tech since the 1990’s that’s been making hardware and software easier to use.

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User Testing Research Software UX Customer Experience 53

Product Innovation Educators

AUGUST 11, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Engaging responses to common interview questions for product managers. These questions are not specific to product management, but many would be part of a product management interview, such as the customary, “Tell me about yourself.

Customer Feedback 53

Customer Feedback Product Management Product Manager Product Research 53

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, having to retool your quality strategy costs time and money- and sometimes even employees!

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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TSIA

AUGUST 10, 2017

Digital transformation has traditionally centered on customer-facing parts of the organization (the contact center, online self-service, mobile apps, etc.), but that’s changing. Increasingly, that focus is spreading into back-office functions and the broader enterprise as a way to digitize and optimize the entire customer journey. In fact, according to a March 2017 Digital McKinsey post titled, "Putting Customer Experience at the Heart of Next-Generation Operating Models," they say

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Customer Experience Enterprise Article 40

Userzoom

AUGUST 5, 2017

Key Performance Indicators or KPIs are basic measures that are often front in center in most board rooms. They give direction throughout an organization for what the priorities of that organization are. Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. For decades, user experience professionals have been debating how to associate experience measures with these key KPIs.

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KPI Webinar UX Research Software 50

ProductBoard

AUGUST 7, 2017

productboard helps startups structure their MVPs When Brano Sandala moved from product design to product management, his organization, Kentico, was on the verge of a major innovation. With today’s increasing number of content channels?—?social, wearables, chatbots?—?the notion of a CMS as a web page management solution seem increasingly outdated. The Kentico team sensed an opportunity and set out.

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Bruno Bergher's Writing

AUGUST 6, 2017

Yes, it’s a worthy goal to make different features feel as if designed by the same person, when in reality it’s a team of dozens. Yes, reusing components leads to uncountable savings in repetitive work and correction. Yes, it’s impossible to establish identity for a brand which never presents itself in the same way. But too often I see teams spending days arguing about the how they’re spacing elements differently between Android and iOS.

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Presentation Branding 40

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

TSIA

AUGUST 8, 2017

In my last blog I focused on the positives of building recurring revenues by offering technology solutions in an “as-a-service” model from the supplier perspective. This post and ones before it are part of an overall blog series about why vendors in high tech, industrial automation, medical equipment and other market sectors are moving rapidly toward subscription-based offers.

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Blog Positioning Technology Marketing 40

Userzoom

AUGUST 5, 2017

ON-DEMAND WEBINAR. Make UX A Part of the KPI Conversation With Universal Measures. Make UX A Part of the KPI Conversation With Universal Measures Key Performance Indicators or KPIs are basic measures that are often front in center in most board rooms. They give direction throughout an organization for what the priorities of that organization are. Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few.

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KPI UX Research Software User Testing 48

dscout People Nerds

AUGUST 9, 2017

dscout’s Jonathan Fairman on the 100PM podcast.

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Product Management Product Manager Management Management 66