What Product Managers Can Learn From Batman Begins
The Product Coalition
MAY 24, 2022
Taking action in the absence of perfect data Continue reading on Product Coalition ยป.
The Product Coalition
MAY 24, 2022
Taking action in the absence of perfect data Continue reading on Product Coalition ยป.
Product Management Today Submitted Articles
MAY 24, 2022
SaaS Onboarding KPIs measure how fast your customers are getting value from your product & suggests steps to improve product quality.
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Mironov Consulting
MAY 24, 2022
Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement. Yet somehow we don’t see this waste, or mis-attribute it to engineering process problems. I’ve written a lot about the organizational and conceptual gap between product/engineering teams and the “go-to-market” or sales/marketing side of tech companies.
Intercom, Inc.
MAY 25, 2022
We’re serious about delivering the best customer experience with our Engagement OS. We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. We are building for the long term โ that means ensuring reliability by default, and the ability to accommodate massive scale as we grow. .
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
Mind the Product
MAY 26, 2022
In this article, written for product managers, data scientists, and engineering teams we cover some growth areas and ideas on how to achieve more impact while working on building ML-based products. [.] Read more » The post How to build machine learning-based products appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Product Management Today Submitted Articles
MAY 24, 2022
What if he could build software which would aggregate the purchase information for those people who wanted to go to and event as a group?
Intercom, Inc.
MAY 26, 2022
First contact resolution (FCR) is a metric that measures how often your customersโ queries are resolved after their first call, email, text, or chat session with your companyโs support team(s). It provides a view on how efficient your company is at responding to your customersโ challenges. . Unlike โfirst call resolutionโ, a similar metric, first contact resolution examines your success across all channels, not just phone.
Mind the Product
MAY 27, 2022
In this #mtpcon SF+Americas keynote, Cynthia Yeung, Head of Product at Plus One Robotics, gets us thinking about human/robot interaction and how we might discover a deeper understanding of our own humanity through robotics and AI. [.] Read more » The post Robotics and society by Cynthia Yeung appeared first on Mind the Product.
The Product Coalition
MAY 23, 2022
A breakdown of what a metaverse is, and the seven conceptual segments that make up a metaverse design The technological progress from Web 2.0 to Web 3.0 paves the way to develop unique Metaverse projects. The fundamental elements of Web 3.0, like decentralization, can seamlessly enhance usability, communication, and interoperability in a metaverse. As many metaverse projects are being introduced recently and many more are yet to come, it is acquiring prominence as a profit-yielding opportunity a
Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms
Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where heโll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.
First Round Review
MAY 24, 2022
Uncertainty, burnout and perfectionism are holding teams back โ Liz Fosslien is here to share tactical advice (and her signature witty illustrations) on how managers can help.
Intercom, Inc.
MAY 25, 2022
Iโm not going to sugarcoat it โ itโs not looking good out there. In the midst of a harsh market sell-off, many tech organizations, even some which, up until a few months ago, had been raising new rounds or had runway to spare, have started to announce spending cuts, layoffs, hiring freezes, and slowdowns. For product folks the pressureโs on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities.
Mind the Product
MAY 24, 2022
On this week’s podcast, we speak to Lily Smith, Head of Product and Gro… wait…that name sounds familiar? For this special episode on the podcast experience, we decided to turn the tables and interview our very own podcast host, Lily Smith, Head of Product Growth at Bower Collective. With her many years of experience working in [.] Read more » The post What it takes to be a great Product Manager – Lily Smith (and Jason Knight) on The Product Experience appeared first
The Product Guy
MAY 22, 2022
From engineering to product management leadership is a familiar product management career path that interests many. Watch and learn more from product management expert, Benny Reich.
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Itโs no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scaleโbut with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules youโll want to know when managing Apache Cassandra.
The Product Coalition
MAY 22, 2022
Action steps for product managers and development teams Continue reading on Product Coalition ยป.
Intercom, Inc.
MAY 26, 2022
Customer onboarding is the process by which you welcome new customers and get them acquainted with your product. . Itโs also the time when you can reduce any anxiety customers might have about your product and help educate them about how your product can best provide value. What does customer onboarding mean? Customer onboarding programs differ by product and target customer.
Mind the Product
MAY 26, 2022
This week, thousands of product people from across the world came together both in-person and online for #mtpcon SF+Americas 2022. After a three-year hiatus of in-person events in the US, it was our first hybrid conference experience in San Francisco. Hereโs a quick look at what we learned across the two days. [.] Read more » The post What we learned at MTP SF+Americas appeared first on Mind the Product.
Gainsight
MAY 24, 2022
Nothing is more difficult than figuring out what people want. Not just with the big, life-changing technologies people want. If youโve ever been stuck in the endless loop of โWhat do you want for dinner?โ โI donโt care, you choose,โ you know that every decision that gets made is a tiny miracle. . Inevitably, decisions create outbursts. Product managers know this all too well.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple
freshtrax
MAY 24, 2022
Nowadays, it has become common to consider UX design during product development and growth. Along with including UX design, various approaches to designing a better user experience have emerged. The area of UX design to consider differs depending on whether the object to be designed is digital or analog. To become a good UX designer, it is important to have a broad knowledge of UX design and in this article, we present seven TED Talks that go over seven different ideas.
Intercom, Inc.
MAY 25, 2022
A marketing-qualified lead (MQL) is a qualified prospect who has interacted with a brandโs marketing content or marketing channels in a meaningful way but hasnโt yet engaged with the brandโs sales team. . Marketing-qualified leads have registered interest in a brandโs products or services by engaging with a brandโs marketing efforts, such as by downloading content assets, filling out an outline form, or adding items to a shopping cart (without checking out). .
Mind the Product
MAY 23, 2022
In this #mtpcon Digital Americas session, CPO at WHOOP and author Ben Foster, explains how to think and operate like a true product leader regardless of your level or title. [.] Read more » The post Build what matters with vision-led product management appeared first on Mind the Product.
Product Innovation Educators
MAY 23, 2022
How to load up your brain with your customers’ mindset. How do you figure out what your customers want? Stop and think about it for a few seconds. Is your product work based on what Sales wants, what an Executive or other HiPPO wants, what your competitor is doing, some insights gained about your customers, or something else? While we all have constraints, insights about the people using our products and the needs they have help us develop better products.
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In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.
ProductBoard
MAY 26, 2022
As customer expectations grow and competition intensifies, customer-centric products are the ultimate differentiator. But not every company excels at building extraordinary digital products because that requires established processes for listening to your customers and identifying their underlying needs. Achieving true customer-centricity is far from easy, especially when customer data is.
Intercom, Inc.
MAY 24, 2022
Mentorship can play a key part in any career, no matter what stage. Whether youโre an individual contributor, manager, or director, you can leverage your own skills โ and those around you โ to influence growth across your team, org, and company. Broadening the definition of mentorship. We often view mentorship through a very specific lens: one person sitting down with another, more junior person, to impart some valuable experience or knowledge.
Mind the Product
MAY 22, 2022
Product operations is an emerging function. How does it help modern product management organizations to scale effectively? In this Sunday Rewind, we look back to this popular post by Jonathan Hau, Senior Product Operations Manager, who broke it down for usโฆ [.] Read more » The post SUNDAY REWIND: Why product operations is set to be the backbone of product-led growth, appeared first on Mind the Product.
Userpilot
MAY 26, 2022
Customer engagement is a key factor in SaaS growth. A proactive engagement strategy is a great way to keep your customers fully engaged with your product. In this blog post, you’ll learn exactly what a proactive engagement strategy is, its benefits, and how you can create one. Let’s get started! TL;DR. Proactive engagement is a means of providing customer service where companies actively make the first move to figure out the issues their customers are having.
Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage
Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when itโs a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr
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