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528: From startup founder to product success and why interacting with people is the big change – with Anya Cheng

Product Innovation Educators

While they could have automated all customer communications, they discovered that human interaction provided invaluable product development insights.

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Synthesia becomes the UK’s largest AI product: Lessons for product teams

Mind the Product

Its primarily usedby over 60,000 customers to make videos for training, sales, and education. The AI-powered platform creates videos using virtual characters and text. The startup, founded in 2017, is a milestone for the product and aims to aid Synthesia in its next phase of product expansion.

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521: Leadership Crossroads–What Every Product Manager Must Know Before Their Next Move – with Kimberly Bloomston, CPO

Product Innovation Educators

She has held executive roles leading product, design and operations across a variety of software companies and industries, including higher education, security and data enablement. Kimberly has also led sales, partner programs, managed services and customer success over the course of her career.

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The Secret Art of Unlocking Millions in Revenue with Small Changes

Piyanka Jain

Then we tackled post-purchase education. So, we made a simple change: we highlighted the premium membership section and adjusted the messaging to make the benefits of upgrading crystal clear. Once users started the trial, we realized they didn’t know how to make the most of it.

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6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

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Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product Talk

In this class, one of the skills Teeba learned was how to identify a product’s revenue model, make an educated guess about its business outcomes, and map product outcomes to these business outcomes. Coming to these realizations led Teeba to sign up for the Continuous Discovery Master Class to gain clarity and focus.

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TPG Live Recap: Bridging Enterprise Customer Gaps & Leading Hybrid Product Teams

The Product Guy

Highlights from the Roundtable On Enterprise Customer Engagement: Users and buyers often have competing priorities – product teams must treat them as separate voices, not a unified one.

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A New Segmentation Model for Customer Onboarding

In this eBook, we will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

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Badges, Certificates, and Certifications: A Comprehensive Guide to Credentialing

Certifications can be a huge pillar of Customer Education programs, but they can also be really daunting. In this guide, we will explore the world of credentials in-depth and how they relate to customer and partner training programs.

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3 Reasons to Prioritize On-Demand Customer Training

On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.

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2020 Database Strategies and Contact Acquisition Survey Report

Database benchmarks for education and resource prioritization. Insights detailed within this report include: Tools marketers are using to gain deeper intelligence on current and prospective customers for better targeting and messaging. New tactics to acquire data to reach marketing goals.

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Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

It is a philosophy that encourages us to consider how size, shape, age, gender, sexuality, ethnicity, education levels, income, spoken languages, culture and customs, and even diets shape the way we interact with the world. Inclusive design is about designing for as diverse a range of people as possible.

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Just launched! 2020 Customer Education Benchmarks and Trends Report

Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.

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PM Development: How Product People Continue to Learn

Speaker: Greg Coticchia - CEO, Sopheon

With all the technological improvements relevant to product management, there is an increasing need to educate new product managers as well as upgrade the abilities of experienced professionals. Unfortunately, little has changed in the world of product management education, training, or preparation to meet today’s high demand.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. We have added 10's of millions of personal emails and mobile records. Basic search: Easily search using keywords, job title, location, industry, and more.