The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” Yet most of the product community’s dialogue centers around the relationship with product and engineering. I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ).

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Involve them in strategy development, gather their input, and address their concerns.

Enterprise 123

Enterprise Research Software Feedback Software Strategy 123

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Strategy is visible as coordinated action imposed on a system. It is an exercise in centralized power used to overcome the natural workings of a system. When I say the strategy is “imposed,” I mean just that.

Books 121

Books Systems Review Software Review Weak Development Team 121

Intercom, Inc.

APRIL 23, 2018

And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness. Know your own systems. Pertinent to knowing your own systems is also tracking and reducing access to data that is not needed.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 187

Product Research User Testing Weak Development Team Customer Experience 187

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

UX Planet

FEBRUARY 19, 2024

A bad first impression could ultimately hurt your chances of landing a dream job. People see selling as a bad word but it ultimately makes life easier if you know how to do it. Xiaoxue Zhang , Uber Currently working at Uber, focusing on Machine Learning and Design System. I design systems. Joining Uber Feb 19.

UX 85

UX Technical Review Customer Experience Weak Development Team 85

UserVoice

JULY 28, 2017

If you’re a fan of the kanban system , this will become your go-to method of organization. What it is: Asana is a versatile task management solution that allows you to manage both personal and team projects. How to Use it: You can create projects and tasks within the projects, assign tasks to teammates and track progress.

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

The Product Coalition

JUNE 24, 2022

As a Product Manager, at any given time you will be carrying on simultaneous conversations with developers, designers, your product team, data analysts, QA engineers, marketing, sales, possibly your executive team, client success, and of course, your users. You don’t like talking with your users Another biggie.

User Testing 144

User Testing Analytic Tools Research Software Feedback Software 144

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Yes, the Computer Science curriculum had several required Hardware Engineering classes. The idea of a code review or a design review? program at home.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. In-house resources were enough to develop and support these services. We execute.

Banking 91

Banking Development Team Review Software Review Technical Review 91

Tyner Blain

AUGUST 10, 2023

Every company competes in a dynamic market. The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. Let’s dig in to the third challenge – making teams more efficient by making them more effective.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Funnels aren’t enough to drive product growth because they create functional silos within teams, they’re expensive and time-consuming to constantly feed since they only flow in one direction.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Userpilot

SEPTEMBER 4, 2023

Unlike isolated marketing tactics, customer journey optimization adopts a cross-functional, customer-centric perspective. Brands should utilize diverse channels from SEO to social media and implement strategies like content marketing to increase awareness. Tactics include content marketing, SEO, social media, and advertising.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. By itself, that’s absolutely meaningless.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Onboarding systems are no exception, especially when you’re trying to replicate on-site conditions in an online setting.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Pragmatic Marketing

FEBRUARY 17, 2017

What has changed so much about B2B marketing in the last few years that we’re now using a term like revenue marketing? B2B marketers are in a period of extreme transformation. B2B marketers are in a period of extreme transformation. What Is Revenue Marketing? In a nutshell: accountability.

Marketing 70

Marketing Reporting Tools White Paper B2B 70

Intercom, Inc.

NOVEMBER 20, 2018

Define your marketing personas. To do this it is necessary to create marketing personas that represent your ideal prospect or match your ideal customer profile. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. For most companies it’s bad news?—?the the markets dry up, and things that worked before stop working. Then we can follow with ideas?

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Mixpanel

OCTOBER 17, 2022

If you are a growing business, it’s common to add more people–more developers, more designers, more product managers. The ratio between engineers and product managers or designers in our company is very high. My product team is small, which ends up being great because I don’t prefer to have an overly large team with multiple layers.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Modus Create

JANUARY 12, 2021

In a free market, successful companies that become complacent or comfortable with their share of the market, who don’t carefully consider the needs of the customer, become less competitive over time. There has never been a greater rate of change for customer expectations, the landscape of the market, and what is technically possible.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. There will likely be data science professionals working on most marketing and cross-functional teams in the very near future. This type of job may work on a team or lead a team of others.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. This, I think, is a better way to begin to understand a user or market need and its associated pain points. Eric Ries, in his post “What is customer development? They become more effective when used together. Written Methods.

Framework 112

Framework User Testing Research Software Feedback Software 112

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. This allows product teams to group users who meet certain criteria.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. By itself, that’s absolutely meaningless.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Cyber security and compliance, it turns out, is in demand. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

bpma ProductHub

OCTOBER 16, 2016

For more than a decade people, departments and entire companies (including his own) have asked Paul Young, currently Vice President of Products at Pragmatic Marketing , to deliver successful and continuously improving products. Understanding your strategy and placement in your market is key.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. The first thing mobile teams need to understand without a shadow of a doubt is the differences between a mobile website, a hybrid app, and a native app. You know that it’s not about just having an app.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188