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Product in Practice: Getting Engineers Involved in Brainstorming

Product Talk

When running brainstorming sessions, Ellen found that engineers in particular were quick to jump to feasibility concerns. The back-end platform already supported the ability for direct messaging, so there was very little technical feasibility we had to worry about—the interface and user experience were the main challenges.”

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UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences

Userpilot

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

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Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research

Userzoom

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Name: Becky Wright. – – – – – Name: Rose Leitner. Role: Senior Product UX Researcher.

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368: An example of engineering a disruptive product – with Konrad Heimpel

Product Innovation Educators

His name is Konrad Heimpel and he is the VP of Product for GetSafe, based in Heidelberg, Germany. Collecting data at every touchpoint and simplifying the user experience would be a huge effort for old insurance companies. We collect behavior data and customer feedback to improve the user experience.

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How Do Aha Moments Lead to Feature and Product Adoption?

Userpilot

The Aha moment is the moment when the user experiences the product or feature value for the first time. It is a pivotal moment in the customer journey because it helps users understand how the product can help them achieve their goals. This means you have to analyze the behavior of different user segments separately.

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The Ultimate Guide to Google Analytics 4 for UX Designers and Business Owners

UX Planet

As a UX designer or someone who is running an online business, using Google Analytics 4 can help you understand how visitors interact with your website, identify user segments, and optimize the user experience. Setting up Google Analytics 4 involves creating a property and implementing the tracking code.