Product Talk

AUGUST 14, 2024

It’s no secret that engineers can be hesitant to participate in product trios. We’ll hear from several members of the product team at Ramsey Solutions about their not-so-smooth transition to working in product trios, especially when it came to getting engineers to participate.

Research Software 309

Research Software Product Research Engineering User Testing 309

Product Management University

FEBRUARY 22, 2023

In some cases, the CPO may also be responsible for product development and engineering. Level up with a 501 Advanced Portfolio Management Course from Product Management University, a course crafted for product managers looking to advance into leadership positions. How Lucrative is a Career in Product Management?

Positioning 264

Positioning Product Management Product Manager B2B 264

The Product Guy

NOVEMBER 25, 2024

Strengthening Relationships Through Gratitude Product managers work closely with engineers, designers, and various other stakeholders. This simple act of appreciation not only boosted morale but also strengthened the engineer’s commitment to future projects, resulting in a more collaborative and engaged team.

Leadership 170

Leadership Product Management Product Manager Customer Experience 170

Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Product Innovation Educators

JANUARY 20, 2025

Key results should be measurable outcomes that tells the team whether they are making positive progress, like “200 people sign up for the demo after reading the blog post.” How could your team use cross-functional OKRs to improve collaboration between product, engineering, and other departments?

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. The sales team and leadership promised the clients to deliver the product without having any discussion with the engineering team. The product and the engineering team did not get the opportunity to conduct a feasibility study.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Product Talk

DECEMBER 11, 2024

For this edition of Product in Practice, were not talking with a product manager, a designer, a UX researcher, or even an engineer. They came up with the outcome Passioneers are engaged and positive and clear on their role and responsibilities based on the feedback survey and quiz related to Continuous Discovery Habits. But not today.

Product Research 205

Product Research Customer Experience User Testing Feedback Software 205

The Product Guy

APRIL 9, 2020

You could start with using DACI as a baseline: develop ways to quickly identify / guess at their DACI profile and how your DACI profile and theirs can interact positively. Form a high-level understanding of the alignment in your relationship (positive, negative, or neutral). Test See how that initial test works in the actual meeting.

Framework 473

Framework User Testing Product Research Weak Development Team 473

Lenny Rachitsky

MAY 11, 2025

Previously, he spent nearly eight years at Palantir, working as a forward-deployed engineer. Removing hierarchical titles (making everyone “forward-deployed engineers”) reduced internal competition and politics, forcing recognition based on merit and impact rather than position. Where to find Nabeel S.

Research Software 114

Research Software Feedback Software User Testing Data Visualization 114

Product Innovation Educators

FEBRUARY 17, 2025

Recently, at Hemnet, Sweden’s beloved property platform, she led product development that drove a 130% increase in top line revenues, making it the growth engine of the business. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Talk

MAY 5, 2021

Or does your product manager write requirements, your designer designs, and your engineers code? A product trio is typically comprised of a product manager, a designer, and a software engineer. A product trio is typically comprised of a product manager, a designer, and a software engineer. What’s a product trio? Tweet This.

Product Research 334

Product Research User Friction Software Engineering Engineering 334

Lenny Rachitsky

AUGUST 20, 2024

how AI is getting closer to replacing PMs , which parts of the job are most likely to be impacted ), so I wanted to take this week to share an important message: I believe that product managers are the best -positioned role in tech to thrive in a world of AI. In fact, many jobs will start to look more like product management. Read more

Positioning 143

Positioning User Friction Weak Development Team User Testing 143

The Product Guy

OCTOBER 25, 2024

Use data to support your position and explain the trade-offs. Engineering may want to focus on technical debt, while marketing wants to accelerate a product launch. Suggested Solution : The key is to respectfully push back when necessary. As a PM, you’re often stuck in the middle, tasked with balancing both needs.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Intercom, Inc.

NOVEMBER 2, 2021

This year, it’s estimated that approximately one in four people have quit their jobs , and those positions are remaining open for much longer than expected. I’ve led teams of engineers for almost a decade but when I look back at my own management career I regularly thought I was a “good manager”, at times even a great one.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Product Management University

NOVEMBER 14, 2024

Your job as a product manager is to make sure designers and engineers have crystal clear targets for customer value they can easily hit. Once you start writing functional specs and working with engineering to orchestrate sprints, put a fork in yourself. It’s just not the responsibility of a product manager. Here’s the honest truth.

Product Management 147

Product Management Product Manager Product Research Management 147

Melissa Perri

JANUARY 4, 2020

Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." We've come a long way but we still have far to go.

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

The Product Guy

MARCH 12, 2020

How many more engineers do you need to do everything on the backlog? If you have four times as many engineers, you’ll be able to go four times as fast, right? . Stakeholders wanted everything on the backlog, and “Prioritization” discussions would always turn into resource discussions.

User Testing 405

User Testing Customer Experience Product Research Framework 405

Lenny Rachitsky

NOVEMBER 7, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Dovetail —The customer insights hub for product teams — Archie Abrams is the VP of Product and Head of Growth at Shopify, where he leads a 600+ person growth org across product, design, engineering, data, ops, and growth marketing.

User Testing 116

User Testing Data Visualization Customer Feedback Embedded Analytics 116

Intercom, Inc.

OCTOBER 13, 2020

New software engineers quickly learn that a lot of complexity arises from error handling. It’s hard to balance investment optimally across ML, product, engineering, and design. What was the cost of a false positive going to be? You might easily be over-engineering your solution or solving slightly the wrong problem.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Product Talk

OCTOBER 14, 2020

In a traditional company, a product manager sits in the middle between business stakeholders and the engineering team. The product manager gathers requirements, documents them, a designer creates a design based on those requirements, and the engineers build software based on those requirements. Tweet This. We don’t want that.

Feedback Software 358

Feedback Software Product Research Product Management Product Manager 358

Product Talk

FEBRUARY 16, 2022

It seems like some areas of risk clearly map to members of the trio—engineers should be responsible for feasibility, designers should be responsible for usability—but other types of risk don’t match up with a particular role. Yes, engineering is going to contribute more to feasibility and product managers might contribute more to viability.

Product Research 315

Product Research Engineering Webinar Testing 315

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. The PRD is a PM’s primary communication tool with engineers. Scaling the team: As you scale the engineering team, it takes effort to onboard the new team members.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

The Product Guy

AUGUST 30, 2017

The relationship between QA and Engineering was bordering on food fights, and we’d only achieved half of our requirements. I knew that I couldn’t look into the code to see that our engineers had built what I was looking for. We would regularly meet to discuss the features required, what the customers expected. Similar, right?

Technical Advisors 309

Technical Advisors Product Management Product Manager Technical Review 309

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Ari Tiktin Mobile & Emerging Media Product Director, CNBC.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Intercom, Inc.

AUGUST 11, 2020

And while seeing this work come to fruition, Sam, a Product Engineer at Intercom, was inspired to find more ways to get involved. My team’s lead engineer stopped what he was doing and announced to the all-male room, ‘Looks like the token female engineer has arrived.’ Know the scope of the issue.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. consulting engineer, helping customers implement Chef’s products. operations engineer across a wide variety of industries.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

OCTOBER 22, 2018

The proposal was: Have the developers write their own end to end tests, put the QA people in a position where they build the infrastructure for that to be possible and then start measuring. Our QA engineer quit. We lost the QA Engineer, as we couldn’t to fix all of the issues with the process. He was not happy.e

Product Research 312

Product Research User Testing Testing Product Management 312

Product Innovation Educators

MARCH 23, 2020

Many people, especially engineers, might try to fix this by making the elevator faster. Look for positive exceptions of someone else dealing with the problem or a time when you solved the problem before. Positioning and the words you choose are very important. I like the Slow Elevator Problem. Rethink your goal.

Presentation 332

Presentation Data Visualization Product Research Books 332

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Ari Tiktin Mobile & Emerging Media Product Director, CNBC.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Intercom, Inc.

JANUARY 29, 2020

Our support reps will routinely run through the logic behind product decisions with our engineers and product managers. Instead, you should remain personal and look for a positive way to say no. Having that line of communication means we can say no with the right level of detail. Don’t change your tone of voice.

Customer Experience 284

Customer Experience User Testing Customer Feedback Feedback Software 284

The Product Guy

DECEMBER 6, 2018

During this journey, some of the key challenges that I faced are follows: I found it very difficult to define the positioning statement for the product. For example, in one of the features, engineering leadership wanted me to cut down on the scope to accommodate the ask within the expected timeline. More About The Product Mentor.

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

Lenny Rachitsky

SEPTEMBER 15, 2024

Camille was previously the CTO of Rent the Runway, VP of Technology at Goldman Sachs, Head of Platform Engineering at Two Sigma, and Global Head of Engineering and Architecture at JPMorgan Chase. She is about to release new newest book, Platform Engineering: A Guide for Technical, Product, and People Leaders.

CTO 120

CTO Feedback Software Engineering Customer Feedback 120

Roman Pichler

FEBRUARY 7, 2025

Its goals describe the user and customer benefits the entire portfolio should create and the positive business impact it should achieve. First, the GO Portfolio Roadmap is built on outcomesits an outcome-based, goal-oriented plan. They are its most essential element. Any feature shown on the roadmap must help meet the corresponding outcome.

Roadmap 194

Roadmap Customer Experience Workshop Article 194

Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. These things are usually artifacts of some engineer’s Objectives and Key Results (OKRs). The top ten technical strategies to avoid.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Product Innovation Educators

SEPTEMBER 2, 2024

These quantitative methods allow product managers to make data-driven decisions about product features, pricing, and market positioning. Engineers and product developers often focus on the technical aspects of a product, but customers are mainly interested in what they get out of it.

User Testing 280

User Testing Product Research Market Research Research Software 280