Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

Technical Review 40

Technical Review Technology Systems Review Software Review 40

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation. If yes, you’ve definitely heard of Vimeo at some point. So, choose your OTT platform wisely.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 134

Technical Review Analytic Tools Software Review User Testing 134

Split

MARCH 20, 2024

All too often, releases turn into stressful events, fraught with last-minute surprises that disrupt business processes. With the right processes in place, releases transform into a non-event that integrates seamlessly into normal operations. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 123

Enterprise Research Software Feedback Software Strategy 123

Userpilot

MAY 7, 2024

But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. Trello : A project management tool with a visual board, card system, automation, and extensive integrations to enhance productivity. Enterprise.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix. We poll the team, and they select the future outlined in the top right quadrant (high Isolation and Technology).

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Lenny Rachitsky

FEBRUARY 22, 2024

. • Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. The annual cycle focuses on gathering feedback for the sake of improvement rather than assigning ratings.

CTO 83

CTO Feedback Software Analytic Tools Data Visualization 83

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. Path Analysis : Userpilot’s path analysis allows you to understand your users’ journey before or after a certain event.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 9, 2022

Our digital adoption technology is designed to help businesses across all industries guide and support their software users, enhance user experience, and ultimately ensure long-term user retention. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

freshtrax

APRIL 25, 2024

What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience. trillion yen) from investors such as SoftBank, Honda, and Microsoft to test and develop self-driving car technology. This new cab service will be completely driverless!

Technical Review 59

Technical Review Artificial Inteligence Customer Experience Systems Review 59

The Product Coalition

JUNE 14, 2022

At Alconost, we’ve helped more than 2000 companies in tech, marketing, tourism, media, and other areas localize their products into hundreds of languages. The third phase is in-country review. Then they do test assignments, and we begin cross checks, which are reviews by other translators. We’ll tell you how we do it.

Feedback Software 120

Feedback Software User Testing Systems Review Technical Review 120

Intercom, Inc.

APRIL 8, 2020

. “Intercom’s entire software delivery system is built on the ability to move fast…We decided that now is not the time to experiment with slower ways of shipping” Shipping is our heartbeat , and we’ve built up a solid system to get software safely and quickly to production. The value of the familiar.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

ProductPlan

NOVEMBER 10, 2020

Fluency in eCommerce tech. The overall user experience of an eCommerce website or app consists of many technological components. Here’s just a few examples: The shopping cart, ordering, and payment-system applications. An inventory management system that syncs the site with current inventory details.

Research Software 92

Research Software Feedback Software Reporting Tools Technical Review 92

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Hmm… If you find yourself at this moment, then you are already in a bad place.

User Testing 105

User Testing Research Software Feedback Software Startups 105

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? A large part of the reason is due to the fact that not everything is measurable. Play the latest episode. #4

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. February 28 – a day I remember well. The tiger team involved with the pivot acted quickly.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. Amplitude is the best product insights tool with AI-based event analytics. These tools specialize in collecting data from events like swipes, taps, and other mobile-specific actions.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Due to the nature of support, it is a reactive role. To this end, they focus on provisioning, installing, and configuring new systems to ensure they’re operating efficiently and as designed.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

The Product Coalition

JANUARY 5, 2023

The insurance industry is no stranger to technological change. Source: 1 Claim process & documents review The insurance claim process is a complex process. This is a request made to the insurance company for an incident covered by their insurance policy such as a fire, motor accident, or other covered event.

Document 78

Document Systems Review Customer Experience Technical Review 78

Modus Create

MARCH 3, 2021

Docker for Developers is perhaps the most comprehensive source of information on all things Docker and a wide range of technologies associated with Docker and deployment in the cloud. Chapter 4: Composing Systems using Containers. The book is oriented toward software development, deployment, and security. Book Outline.

Software Review 98

Software Review Technical Review Development Systems Review 98

Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Steps for creating a successful system include the following: Defining important customer touchpoints or milestones to collect feedback on. Want to set up a real-time customer feedback system?

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Creating custom events with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

DECEMBER 20, 2023

Machine learning enables businesses to respond to customer behaviors with automated events and notifications. Moreover, NLP-driven systems can optimize agent allocation, ensuring that customer queries are addressed by representatives with the right expertise, leading to faster resolutions and enhanced user satisfaction.

Artificial Inteligence 105

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. You can analyze user behavior through heatmaps, session replays, in-app surveys, funnel analysis , event tracking, and A/B testing. What can you track with user behavior analytics?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

UX Planet

JANUARY 18, 2024

In fact, I’ll expose the system instructions that enable it to do this, in a section below (seriously, why are even the pro custom GPTs so vulnerable to prompt extraction?) Step 5: Review, Edit and Export Your Video The GPT will send you a link to the completed result. Let’s select one now: There we go! Just describe what you need.

ChatGPT 84

ChatGPT Feedback Software Customer Experience Customer Feedback 84

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology. First Round’s The Review.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Top brands orchestrate journeys seamlessly thanks to technology. The key is unifying systems to respond to customers contextually wherever they engage. The goal is repeat purchases.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

MAY 6, 2024

Technographic details on devices and platforms used to ensure compatibility and support across technologies. Lik e event tracking or surveys. It includes information about the frequency of use, used features , completed events, and duration of use. In-app events and feature usage tracking. Collect only essential data.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105