Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 334

KPI Data Visualization Weak Development Team Customer Feedback 334

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

Research Software 102

Research Software Positioning Data Visualization Definition 102

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Grow Your Leadership Skills. Ensure that Your Core Product Management Skills are Strong.

User Testing 344

User Testing Product Research Weak Development Team Customer Experience 344

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. Few examples: Growth PM/Growth Hacker – This role focuses on increasing the top of funnel and ensuring lower drops off during the conversion.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Lenny Rachitsky

MAY 27, 2025

A widespread gap in career clarity: Many tech workers don’t know what they should be doing to continue developing in their careers. We then dug into people’s work experiences, including enjoyment, burnout, quitting intentions, career development thoughts, and manager effectiveness. expressing pessimistic views.

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

Userpilot

APRIL 16, 2025

It compounds quietly across every team, workflow, and decision. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. This is where tools like Userpilot come in, providing product teams with comprehensive analytics that bridge these dangerous data gaps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

FEBRUARY 19, 2024

1] Figure 1: An Empowerment Model for Product People and Teams Level one represents the authority to decide how features are detailed and guide their implementation. Level three, finally, allows product people and teams to develop the product strategy including the value proposition and business goals.

Product Research 289

Product Research Product Management Product Manager Customer Experience 289

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 283

Product Research Data Visualization Customer Feedback Weak Development Team 283

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. These are team goals that get shared across the company. Share Leadership and Credit.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 292

Customer Experience Product Management Product Manager Product Research 292

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 292

Customer Experience Product Management Product Manager Product Research 292

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Product Management University

OCTOBER 19, 2023

Here are a three examples of recent press release headlines for new products/features. Lackluster sales and/or poor adoption shouldn’t come as a surprise. The intent of that design and development changes a lot. Technology companies are infamous for launching “the product” instead of launching the value story around the product.

Product launches 264

Product launches Product Research Weak Development Team Vision 264

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. 1 Poor definition of value proposition and feature focus. 2 First-mover disadvantage.

Branding 210

Branding Weak Development Team Technical Review Airlines 210

Mind the Product

FEBRUARY 20, 2020

I’ve pulled in examples from real product managers’ resumes to help you think about how you might improve your own. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. Note for this example that the applicant just tells us what they did in a very literal sense.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 261

Product Research Onboarding KPIs CTO Coach Research Software 261

Intercom, Inc.

AUGUST 11, 2020

For example, webcams with built-in facial detection sometimes don’t detect people with darker skin , because they were only tested on people with lighter skin. They equate “white” with “good” and “black” with “bad.”. This was going to be a team effort. Think about the impact that racism has already had in tech.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Product Talk

JUNE 19, 2024

I recommend teams conduct story-based customer interviews to discover opportunities and run assumption testing to discover the right solutions. They help us explore the diverse perspectives on our cross-functional team and then align around a shared understanding. Let’s look at some examples. Even when we do, they are made up.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

Folding Burritos

FEBRUARY 22, 2016

Most likely, you even found yourself in this position right from the get-go; you probably didn’t cause this. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. You get to the moment when everything’s prioritized for the next development cycle.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Roman Pichler

OCTOBER 21, 2016

When I am happy and content, everything seems OK—even an nagging problem with my website isn’t that bad and can wait. But when I am discontent, tense, or tired, small things can seem big and bad. Secondly, a major success factor for every product person is to develop empathy for the users and customers.

Product Management 236

Product Management Product Manager Customer Experience User Testing 236

Product Talk

JANUARY 17, 2024

ThoughtFlow combines the visual flow of a whiteboard with the data modeling of a spreadsheet so that teams can shape their journey from an idea to its outcome without creating silos and losing context across multiple tools. Their outcome was to increase the conversion rates from free to professional plans and from there on to a team plan.

Customer Experience 313

Customer Experience User Friction User Testing Customer Feedback 313

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. A classic example illustrating this point is that customers don’t actually need an 1/8-inch drill bit; what they need is an 1/8 inch hole in their wall. Go on sales calls and listen.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. The Importance of a Strong Product Vision A compelling product vision is a guiding star that aligns everyone involved in the product development process.

Vision 148

Vision Product Research User Testing Roadmap 148

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Product Innovation Educators

AUGUST 28, 2023

His ideas proved so impactful as a competitive advantage that they sped his rise at Amazon and later to C-suite positions he held at companies, including McDonald’s as their first Chief Digital Officer, and at Volvo and MGM Resorts. I recommend independently sourcing questions from your team. This could take just a few days.

Systems Review 260

Systems Review Weak Development Team Framework Positioning 260

Mind the Product

JUNE 25, 2019

It can happen in any team, even in teams with a commitment to diversity. We had completed a round of interviews and I wanted her to work on my team. The candidate was a senior designer who’d managed teams in very difficult large-scale companies and managed to generate great results. So why drop culture fit?

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

The Product Coalition

MARCH 5, 2023

Not only does this help them develop their skills and expertise, but it also ensures that your team is constantly improving and growing. With this in mind, I shall explain and provide examples, and I would love your feedback and questions. It’s a very positive shift, for feedback is essential for growth and development.

Weak Development Team 147

Weak Development Team Product Management Product Manager Management 147

The Product Coalition

JULY 25, 2021

Even people with a developed growth mindset?—?ones This is especially true when the requirement to grow comes from an external source, like their manager for example. No one likes to see their gaps pointed to, and for people who don’t have a developed growth mindset, it’s twice as hard. Really really want it.

Weak Development Team 158

Weak Development Team Product Management Product Manager Outbound 158

Userpilot

SEPTEMBER 30, 2024

How to build an effective messaging strategy For a successful business, it’s crucial to develop your own messaging strategy that clearly articulates your values and connects with your target audience. Plus, knowing what customers want helps with better brand positioning, leading to increased engagement and conversion rates.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Roman Pichler

JUNE 6, 2023

Here are four examples: Joe, the sales rep, has promised a feature to an important customer without first talking to you—the person in charge of the product. Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. How are you doing?

Construction 187

Construction Customer Feedback Framework User Testing 187

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. Product management focuses on product development.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

The Product Coalition

MAY 27, 2021

The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you see your career developing in the next 5 years? What are your main strengths and weaknesses? What do you see as a Product Manager’s main role within product development?

Weak Development Team 167

Weak Development Team Product Management Product Manager User Testing 167

Mind the Product

FEBRUARY 13, 2020

As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Core team: Product Manager, Product Designer, and a Full-stack Developer (click to enlarge). Each of these ideas was at a different stage of development. The Approach. Advanced Website Builder.

Product Research 198

Product Research User Testing Analytic Tools Research Software 198

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201