Nulab

JULY 21, 2021

You can read dozens of management books and watch hundreds of TED talks on leadership , but if you don’t get some hands-on experience, then you’ll be missing out (and probably sink pretty fast when faced with a real-life challenge). Leadership activities to try. Tools : A blindfold and items to use as obstacles. Sound good?

Leadership 106

Leadership Feedback Software Books Presentation 106

The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Let us take a closer look at these feedback strategies. Dogfooding.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Lara Hogan is an author, public speaker, and coach on management and leadership. What does good, actionable feedback look like? And the book was born.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Some fundamental principles I found helpful when starting this exercise, Keep it short and sweet so that you can quickly memorize the core message.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. When Teresa started working with the team at Airship, she led them through the “How to Make Toast” exercise to help clarify orchestration.

Product Research 176

Product Research Data Visualization User Testing Research Software 176

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. This exercise developed our team’s first principles for understanding who we’re solving for. Gather customer and prospect feedback at scale At Mixpanel, we constantly route customer feedback to our product teams.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

Gainsight

APRIL 22, 2021

[Special thanks to Ajay Agarwal at Bain Capital Ventures, Nakul Mandan from Audacious Ventures, Roger Lee from Battery Ventures, Jeff Lieberman from Insight Venture Partners and Byron Deeter from Bessemer Venture Partners for their feedback on this post]. It’s an incredible time to be in SaaS. Who the Heck Are You to Write This?

Analytic Tools 120

Analytic Tools Feedback Software Data Visualization Customer Feedback 120

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Sachin Rekhi

AUGUST 4, 2021

There was even an emerging set of courses focused on product leadership. Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. Some teams do a team brainstorm and voting exercise to develop their roadmap.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

ProductPlan

FEBRUARY 1, 2023

And is there some solution to make this all easier? But when ideas and feedback begin flowing, they must get collected, characterized, prioritized, and scheduled. And here’s where leveraging standard tools, terminology, and processes begin kicking in when working in an enterprise setting. Why is this such a problem?

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

People-First Product Leadership

OCTOBER 1, 2023

Yet when faced with new technologies or other factors upsetting the status quo, one must be open to evolving their approach. I provided the following guidance: Step 1 - Ask for feedback. Instead it’s an exercise to envision what the future might be like. Reach out to people around you, including your team.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

ProductPlan

MAY 19, 2020

Resilient Leadership During Challenging Times. As a leader, I believe in radical candor, and I have always strived to create an environment where my team feels safe to share their feedback and opinions. ” This exercise spun up some short-term wins we were able to deliver quickly. Trust in your team.

Leadership 71

Leadership Customer Experience User Testing Feedback Software 71

The Product Coalition

FEBRUARY 24, 2023

Thousands of “day in the life” videos generate millions of views across various social platforms, most notably TikTok. I myself have been guilty of producing one on the aforementioned app, but there are several factors which I never called out : I chose a really busy day to make the video. Me at the Microsoft office in Bellevue, WA.

Technical Review 106

Technical Review Feedback Software Product Research Messaging 106

The Product Coalition

JANUARY 28, 2024

I’m not talking about the Spotify model for product management, I’m talking about the app itself. What I would like to do, is to answer a few simple questions like what are you doing what mood are you in today, and for the app to take it from there, ideally giving me exactly what I like until I decide to stop listening. I love music.

Framework 104

Framework Feedback Software User Testing Customer Experience 104

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. First Steps in Mapping out Opportunities.

Product Research 200

Product Research User Testing Customer Experience Research Software 200

Product Innovation Educators

JANUARY 3, 2022

Dorian has a deep background in product development, starting in engineering and then moving to business leadership roles.? He has held R&D leadership roles and founded Auxilium in 2002 to help companies improve their R&D and leadership practices and transform their new product development using Agile practices.

Agile 112

Agile Development Feedback Software User Testing 112

Intercom, Inc.

FEBRUARY 25, 2021

Bobby Stapleton , our Senior Manager of Customer Support for North America, recently caught up with Annette to chat about getting to know the customer and why personas and journey mapping are the perfect tools to do it. Finally, and only when you have those two systems in place, you can (and must) start empathizing with them.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

The Product Coalition

SEPTEMBER 4, 2020

Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. Ideal team size is 6–8 people, which includes participants from Business, Sales & Marketing, Technology, Product and Design teams and any key leadership related to the product.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

ProductPlan

MARCH 1, 2023

Establishing your credibility and leadership: Product planning is a team effort that involves several stakeholders across the organizations, including executives, sales, marketing, customer success, and of course, product development. You’ll measure app downloads, website visits, time spent on products, etc. Use the right tools.

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

The Product Coalition

FEBRUARY 5, 2021

In this article, we’ll take a look at what product leadership is really about, why coaching is the highest-impact tool that a product leader can have in their toolbox and how to get started using coaching yourself. In fact, I like to think about changing my leadership behaviors as “leadership sprints”.

Data Visualization 141

Data Visualization Reporting Tools Embedded Analytics Feedback Software 141

The Product Cafe

APRIL 14, 2024

Embracing Influence Product leadership demands you constantly be in product review mode (PRM). ☕️ We have a question for you: Are you still managing customer feedback with Excel? is revolutionizing the way companies harness feedback to create impactful products. This focus is the key to rapid growth and success.

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken I worked in healthcare technology at the time. I want to help you if you are new to product leadership -or- if you work for a product leader who doesn’t always communicate expectations, leaving you wondering what went wrong. Ken Blanchard. To me, it seemed an ordinary day.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

The Product Coalition

DECEMBER 31, 2023

Here is a simple tool that will help you create clarity and lead to alignment and better decisions. As you might have noticed from reading this blog, I share many stories related to my personal relationships as a means to talk about product leadership. Often it’s because so much of product leadership is about relationships.

User Testing 102

User Testing Workshop B2B Leadership 102

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). The analytics module sat on top of a software platform we already used. I lead an enterprise software company in the healthcare space. Or what I like to call net-zero implementation.

Customer Experience 138

Customer Experience User Testing Data Visualization Analytic Tools 138

Mind the Product

SEPTEMBER 18, 2018

Ensuring the design, functionality and technology meets that crucial – often unspoken – user need. And to become a leader at any level in this product world, we need to be able to maneuver the complex human networks and patterns of influence, values, emotions and power that make up our organization’s operating system.

Feedback Software 127

Feedback Software User Testing Customer Experience KPI 127

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

I recently landed multiple mid-senior level PM offers from top technology companies ( FAANG and unicorn start ups ), and I want to document the process I followed for anyone else who may be in similar shoes in future. This is an important exercise to determine what you really want to do and where you really want to work.

Feedback Software 97

Feedback Software User Testing Leadership Document 97

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Mind the Product

JANUARY 29, 2019

As a recovering product manager turned executive coach, I’ve found that there’s actually quite a bit of overlap between building and launching successful products and supporting individuals in gaining self-awareness and building leadership skills. Listening like you mean it is about feeling with people. It’s about empathy.

Feedback Software 161

Feedback Software Weak Development Team Leadership User Testing 161

The Product Coalition

MARCH 29, 2018

This exercise and the decisions you make to remedy any problems will help your teams, customers and company become more successful. Our solution uniquely solves the problem. The fewer competitors offering solutions, the better. It’s easy to quantify the ROI of our solution. Where do your teams agree on low scores?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

APRIL 2, 2022

People with this competence: - Are skilled at winning people over - Fine-tune presentations to appeal to the listener - Use complex strategies like indirect influence to build consensus and support - Orchestrate dramatic events to effectively make a point A good part of our job requires the exercise of influence. It is the only thing”.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

People-First Product Leadership

JANUARY 22, 2024

Such an exercise is called “ Elephants, Dead Fish, and Vomit ” and originates from Airbnb. an exercise I like to do is from Coda and is called “Is your team laying bricks or building a cathedral”? Here are two exercises to help identify commitment to change. List the elephants in the room.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Agile Velocity

MAY 20, 2020

With that in mind, I started to dig into these articles and relate to how we’re addressing organizational leadership with Path to Agility ®. I wholeheartedly agree with the need to “create balance from the top” as a central tenet of leadership engagement. HBR article setup. Balance from the Top. Balancing the Agile Enterprise .

Agile 79

Agile Feedback Software Data Visualization Research Software 79

Amplitude

MARCH 11, 2020

Then they solicit feedback from internal stakeholders to inform planning. Earlier last year, before we transitioned to outcome-based planning, the leadership team at Yesware did a thought exercise during an offsite. To reiterate the obvious, the leadership team needs to set the company vision and direction.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

The Product Coalition

FEBRUARY 5, 2021

She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. She now wanted to work with technology in a way that allowed her to be part of the product development process.

Technical Advisors 110

Technical Advisors Reporting Tools Technical Review Customer Experience 110

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188