The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Usersnap

JULY 16, 2021

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. ” digital economy. Field Test Study.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

ProductPlan

DECEMBER 11, 2019

In our upcoming 2020 Product Management Report, we found that they’re relying on a handful of options depending on the scale and scope of the exercise and which stakeholders are included. Customers are no longer “trapped” with vendors they don’t want to stick with because moving data between systems is easier.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Gainsight

MARCH 12, 2024

Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Use AI Wisely The rise of AI tools is rightfully catching the attention of Customer Education teams , but they’re also leading them down a dangerous path—and for one simple reason: AI doesn’t know your customers, and it never will.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Usersnap

APRIL 12, 2019

Like Amazon and Yahoo, Google’s platforms dually sought to net casual users and facilitate the growing “web 2.0” Online exercises often focus on software. Heaps of platforms facilitate remote studies, such as screen recorders and feature rating tools. ” digital economy. Field Test Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead. That has always been a challenge.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Product Innovation Educators

JULY 17, 2023

On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. These technological possibilities should generate all kinds of new product opportunities. [7:38] Build something really fast and demo it to the customer to get instant feedback. Have a good data system.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. We are witnessing rapid growth in the Cloud, SaaS and mobile space.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

ProductPlan

FEBRUARY 1, 2023

And is there some solution to make this all easier? But when ideas and feedback begin flowing, they must get collected, characterized, prioritized, and scheduled. And here’s where leveraging standard tools, terminology, and processes begin kicking in when working in an enterprise setting. Why is this such a problem?

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Gainsight

MAY 14, 2020

Feedback is a gift” Ah yes, the old mantra we know and love; and is especially prevalent when working on a design. We source feedback on new concepts, designs in progress, and have already delivered work through various sources including in-app feedback, usability testing, and the usage data we capture in Gainsight PX.

Customer Experience 64

Customer Experience Feedback Software User Testing Customer Feedback 64

Gainsight

JULY 16, 2021

Have you ever started a new exercise routine? As things begin to open up, people are returning to gyms, yoga classes, and exercise clubs to create a level of health they lost during the COVID-19 pandemic shutdown. Even starting a new exercise regimen takes at least 30 days to make it part of a healthy habit. Your CS Exercises.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Feedback Software 40

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Short on time?

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Mind the Product

MARCH 30, 2017

Without this sense of urgency teams lose focus and become exercises in technical purity, design purity, featuritis, or, even worse, an unholy combination of all three. Suddenly using the “right” technology or the “right” design paradigm becomes more important than improving the product so that the user gets more value from it.

Feedback Software 70

Feedback Software User Testing Technical Review Customer Feedback 70

Userpilot

MARCH 3, 2022

Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume. “Your resume is like a demo video, in that it gives quick hits and stats on why you are the best solution. Specialty technologies. One sprint is never enough to develop a great product.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

UX Studio

APRIL 10, 2018

People are paying more attention to maintaining a healthy lifestyle in Dubai as well, but choosing healthy recipes and the right exercise plan can really take a lot of time. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. Language selector.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Then if you’re given the right tools, you can be more effective at doing that. The power of positive feedback.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Product Bookshelf

MARCH 17, 2017

Lean UX teams work “collaboratively, iteratively, and in parallel, with few handoffs, minimal deliverables, and a focus on working software and market feedback.” Lean UX focuses on shared understanding that is embodied in working software which can be tested with users rather than detailed design documentation.

UX 54

UX User Testing Product Research Research Software 54

PMLesson's Ace the PM Interview

MAY 4, 2020

Enterprise Product Manager (IBM) I'm Kevin Wei, a product manager at IBM working on data integration tools. As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. As for internal messaging, we use the wildly popular Slack app. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. Ask them what they really thought, and make your show better based on their feedback.” So the only thing that’s in between human and human is this new technology.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. What does good, actionable feedback look like? While some people might need more mentorship, others will just want some feedback or to bounce off ideas.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Sachin Rekhi

APRIL 5, 2020

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

Systems Review 161

Systems Review Software Review Data Visualization User Testing 161

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Step – Identify your feedback sources and stakeholders 2. Feedback prioritization is not about playing favorites.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. For an exercise, let's take a look at the job description for a " Product Manager - Uber for Business " role at Uber in San Francisco.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. For an exercise, let's take a look at the job description for a " Product Manager - Uber for Business " role at Uber in San Francisco.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Answer: The cost of maintaining new code. The more complex you make your product, the higher the cost of altering that code afterwards. If you’re ever looking for a think-outside-the-box type of exercise that’ll test your UX chops , this post is for you. Author: Tarun Chakravorty.

Article 81

Article User Testing Product Research Technical Review 81

Gainsight

NOVEMBER 18, 2019

The beautiful thing about B2B SaaS companies is that we have multiple sources of CX data at our fingertips. Consider the possibilities to leverage data from learning management systems, support cases, CRM, the customer success platform, marketing automation tools, content management systems, and online communities.

Feedback Software 12

Feedback Software Data Visualization Onboarding KPIs B2B 12

Nulab

MAY 25, 2022

You’re communicating via email, video, or some other messaging platform, and everyone is working on their own individual tasks. The biggest disadvantages of information silos are wasted time and effort, either due to constant backtracking or duplication of work. Think about the countless skills involved in developing an app.

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

ProductPlan

JUNE 1, 2023

Feedback from sales and support is the source 26% of the time, and the competition inspires new features for 16% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Tyner Blain

JUNE 3, 2016

Two nights ago I was chatting with another colleague about how his team has been tasked with delivering a set of features, and not a solution to the underlying problem. One team I worked with managed their product creation process (discover, design, develop) within Atlassian’s Confluence (wiki) and JIRA (ticketing) systems.

Data Visualization 53

Data Visualization Customer Feedback Workshop Feedback Software 53

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209