Product Innovation Educators

OCTOBER 14, 2024

AI can help in many parts of making a product, from research to writing product plans and documents. The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. Brian has been working for 15 years in different industries like finance, healthcare, and technology.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Product Innovation Educators

OCTOBER 3, 2022

They’ve developed an insights platform to facilitate collaboration between market researchers, UX professionals, marketing managers, and product leaders. 6:11] What technical skills have you found helpful for your CPO role? You have to understand finance, technology, and customers.

Technical Review 251

Technical Review Research Software Finance User Testing 251

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. The same tends to be true for the review meeting of a fortnightly sprint.

Product Management 314

Product Management Product Manager Weak Development Team User Testing 314

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. As the title of this episode conveys, our discussion will weave together topics for aligning customers’ needs and business strategy.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

The Product Guy

MARCH 26, 2019

They saw the title would be design review or feature review, but what did that really mean? But that polished presentation that Marketing loved could have people in Operations wishing they could take a nap and the files that made sense to Sales took twice as long to explain to Finance. About Esley Svanas.

Product Management 360

Product Management Product Manager Technical Review Management 360

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Analytics forwards starts with understanding user psychology. User journey map on Userpilot.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

Product Management Unpacked

MARCH 26, 2020

According to the report, “abstract roles — typically in management, technology or finance — tend to require more formal education and skills such as creativity, persuasion, intuition and problem solving.”. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

Intercom, Inc.

FEBRUARY 10, 2022

Customer support has never been a walk in the park. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. Shawn Carter , Customer Care Team lead at Aircall.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. So let’s abandon the words ‘customer’ and ‘user’ entirely, and be more explicit about who/what we mean. See personas 4 and 7.”

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Guy

AUGUST 15, 2019

These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc.

Product Management 354

Product Management Product Manager Management Management 354

Intercom, Inc.

FEBRUARY 2, 2022

Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Translating film industry phases to tech. Give yourself space and time to reflect and review.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span. Make support easily accessible.

User Testing 148

User Testing Analytic Tools Research Software Data Visualization 148

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. People quickly went digital and understood that finances don’t always require personal presence. The pandemic has also influenced the situation in fintech. What is fintech?

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Executive teams recognize the critical role product and road mapping can play in the overall customer experience.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

The Product Coalition

DECEMBER 21, 2020

Experimental Design For Product Testing?—?Important Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. This article assumes a basic understanding of A/B testing.

User Testing 167

User Testing Product Research Testing Customer Experience 167

The Product Coalition

JANUARY 27, 2022

Software project managers deal with long product development cycles and keep changing priorities that disrupt the custom software development process. As a result, a finished software product doesn’t meet customers’ requirements and expectations. It often makes testing stages of products or changing other alternatives impossible.

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

The Product Coalition

AUGUST 24, 2021

Many venture capital firms were interested in investments at comparatively high valuations in technology companies available around that era. Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. Startup funding was relatively easy to raise.

User Testing 158

User Testing Development Customer Experience Product Research 158

The Product Coalition

NOVEMBER 23, 2023

In today’s healthcare, digital technology is becoming increasingly vital. Digital health, often known as virtual health, refers to technical advancements in healthcare that increase the ability to accurately detect and treat diseases, as well as the delivery of healthcare to patients. What is digital health?

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. The idea to install a communication gatekeeper between the product delivery organization and its stakeholders and customers contradicts everything ‘Agile’ stands for. Start with customer care, and steal from Zappos.

Agile 195

Agile Startups Technical Review Software Review 195

The Product Coalition

NOVEMBER 27, 2023

This vertical SaaS functions as a feedback management solution, but it is a feedback management solution designed exclusively for other SaaS companies. Vertical SaaS products that effectively integrate finance goods into their offerings can generate significantly more value for themselves and their clients.

Research Software 148

Research Software Feedback Software Reporting Tools User Testing 148

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive. What is Product-Market fit?

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. From personalized customer experiences to predictive analytics, the impact of GenAI is tangible and far-reaching.

Generative AI 145

Generative AI Data Visualization Reporting Tools Research Software 145

Alchemer Mobile

JULY 30, 2019

Twice a month, Apptentive sends out a newsletter highlighting some of the biggest news stories related to customer experience trends, VOC, mobile marketing, app development, and product management. Marketers Can Operationalize Customer Feedback (Whether You ‘Own’ It or Not). 3. How to Build Mobile Apps Customers Really Want.

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

The Product Coalition

MAY 11, 2022

As argued in the intro of the book, even though enterprise software makes up a big share of the total software market, most Product Management books still focus on consumer products only as well as ignore that enterprise software products are built and distributed very differently. customers) and the ones who actually use your product (i.e.,

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

Mind the Product

APRIL 4, 2017

In other IT development methodologies, the IT teams are only a part of the delivery track, so they don’t get the valuable knowledge from talking with users and performing experiments. Now step it up a notch with an extra work track for performing research. Can users use it? Would it give users significant value?

Agile 186

Agile Product Research User Testing Customer Experience 186

Userpilot

JULY 25, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of UX researchers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX researcher.

Research Software 89

Research Software User Testing Product Research Analytic Tools 89

Userpilot

MAY 22, 2024

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. It helps increase customer loyalty , brand awareness, conversions, and engagement.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

The Product Coalition

NOVEMBER 23, 2021

I recently led a workshop for an organic tech farm startup that wanted to set its foot online for selling organic food to B2B customers. Element of Whole offer First of all, we started understanding the reason for creating a “whole offer” for customers that delivers a total customer experience.

Startups 157

Startups Strategy Technical Review B2B 157

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Lenny Rachitsky

APRIL 30, 2024

With fewer than 50 employees, the company has a user base that’s grown to more than (an estimated) 50 million. A prediction for the future: Johnny said, “If I had to guess, technical PMs or engineers with product taste will become the most valuable people at a company over time.” And they’re hiring !

Data Visualization 142

Data Visualization User Testing Product Research Technical Review 142

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He doesn’t have a technical background and currently works in a different domain. He’s become passionate about technology and wants to make a career switch. John doesn’t fit that profile on either measure.

Technical Review 167

Technical Review Product Management Product Manager Research Software 167

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. To start with, it’s easier to cater to the needs of a small group of users.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98