Userpilot

AUGUST 17, 2024

It allows gyms, yoga studios, spas, outdoor centers, and personal trainers to streamline day-to-day operations: admin, finance, and customer care. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. Why did Zoezi decide to give Userpilot a shot?

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Mironov Consulting

OCTOBER 26, 2017

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. As VP Product, I’m having trouble selling him on investing in user experience, software quality, “meet the competition” features, and other work that doesn’t immediately convert to revenue.

Finance 95

Finance User Testing Analytic Tools Research Software 95

Intercom, Inc.

OCTOBER 18, 2021

In the early days of the analytics team at Intercom, our tracking mostly consisted of typical SaaS company finance metrics , such as the conversion rate of our customers from trial to paid, and monthly recurring revenue. Not all products are the same. or “How simple is our product to use?”

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Secondly, most fintech apps are to deal with users from across the globe. for Australia and Japan.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Management 345

Userpilot

MAY 30, 2025

That’s when you know users trust you with their finances. Or a fitness app can focus on weekly active users logging meals, so you know the habit formation has begun. Your users will switch between devices given a choice. Consider a finance app: When users submit expense receipts, they’re likely on mobile.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

TryMyUI

OCTOBER 10, 2019

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?

Finance 73

Finance Banking UX Blog 73

Roman Pichler

AUGUST 12, 2024

For an end-user-facing product, this usually requires a UX designer, an architect/programmer, and a tester/QA engineer to be members of the product team, as Figure 1 shows. [2] These require the relevant marketing, sales, support, legal, finance, and operations know-how—depending on the type of product and the company structure.

Weak Development Team 215

Weak Development Team Feedback Software Software Review Product Research 215

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies.

Product Management 314

Product Management Product Manager Weak Development Team User Testing 314

Roman Pichler

JUNE 4, 2018

But to take advantage of new and existing digital assets, align them with physical products and services and create a seamless user experience, and increase the overall value created, companies require product professionals—dedicated, qualified product people who look after the digital assets.

Product Management 258

Product Management Product Manager Weak Development Team Management 258

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. At Home Depot, we taught other parts of the organization like finance how to use the Design Thinking framework to solve problems.

User Testing 284

User Testing Product Research Customer Experience Research Software 284

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. So we said, “How can we take the innovation around payment and integrate it into a piece of software that will make it usable for finance teams and modern companies?”

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Mind the Product

MARCH 30, 2020

While he remembers being a “fanatic about handphones and gadgets”, telecoms wasn’t for him, and he then went on to study investment finance and economics at a US university. From there, he began a career in finance. To some of his friends and family, it seemed like an odd transition – finance to product?

User Testing 150

User Testing Finance Transportation Research Software 150

The Product Coalition

MAY 17, 2022

About the XDC network The XDC Network is a hybrid blockchain platform that has been designed to support global finance and trade. The XDC Network offers several key benefits to its users, including lower transaction fees, minimal energy consumption, faster confirmation time, double validation, and randomization for security guarantees.

Data Visualization 158

Data Visualization Finance User Testing Customer Experience 158

UX Planet

JULY 11, 2024

Transforming Google Pay with AI: Personal Finance Made Simple and Engaging. Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. Switching between multiple apps to manage finances. Why Google Pay and Gemini AI? Lack of personalized insights.

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

NOVEMBER 7, 2024

moments” : Pinpoint those specific instances where users experience the true value of your product. Users get to see examples of how Bigin tracks customer interactions , organizes contact information, and provides insights into sales performance. Focus on “Aha! Bigin’s interactive demo.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Userpilot

MAY 27, 2025

Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., Segment users based on behaviour with Userpilot.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Data Visualization 93

The Product Coalition

MAY 23, 2023

Applications could pivot from a traditional user-interface-centered design to a conversation-focused approach, establishing a radical new paradigm in application development. Let’s consider an example from the field of personal finance management. and the app would provide an update based on the latest data.

Data Visualization 141

Data Visualization Finance Customer Experience Travel 141

Mironov Consulting

SEPTEMBER 14, 2020

. <rant> When companies are interviewing candidates for VP Worldwide Sales (aka Chief Revenue Officer), they look for previous experience as a salesperson and then running a sales team. When hiring a CFO (aka Head of Finance), they ask about previous experience managing cash flow, payroll, and accounts receivable teams.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business.

UX 166

UX Data Visualization Development Product Management 166

The Product Coalition

MAY 5, 2022

In both instances, users gave feedback directly to my teams in real-time. If we were changing the user experience on them frequently in order to learn, their experience would suffer. And it’s one of the places where your users and customers can be most helpful.

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Accuracy Specialization in a particular domain allows transactional chatbots to understand user intents accurately, leading to better task completion rates.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

The Product Coalition

SEPTEMBER 25, 2023

In this beginner’s guide, we’re about to embark on a journey that reveals how NFTs are rewriting the rulebook of social media and reshaping the way we perceive finance. SocialFi: Where Social Media Meets Finance At its core, SocialFi is the fusion of traditional social media platforms with the innovative principles of DeFi.

Finance 148

Finance Data Visualization Government Customer Experience 148

Alchemer Mobile

NOVEMBER 10, 2022

Our mobile customer feedback solution drives industry-leading response rates that are 10x higher than web and email, and helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. .

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

JUNE 20, 2025

You sketch a user flow, and AI auto-generates the underlying code. A finance app reshapes itself for beginners vs. pros. A shopping experience transforms based on real-time mood or intent. You define a brand personality, and AI drafts your content, emails, and onboarding.

Research Software 66

Research Software Feedback Software Data Visualization User Testing 66

The Product Coalition

FEBRUARY 22, 2022

Product management is not just that, it’s a key business function (also known as company function) the same way engineering, finance, sales and human resources are, to name a few. That includes marketing, customer support, operations, senior management, sales, HR, finance, etc.

Definition 144

Definition Product Research Customer Experience Finance 144

Intercom, Inc.

JUNE 23, 2020

As they see traditional industries like health and finance invest in modern software, investing in the Conversational Support Funnel is fast becoming table stakes. The user experience of these tools has never been more important. Now businesses need support solutions that are: Available anywhere, on any device.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

The Product Coalition

OCTOBER 18, 2024

Discover how these innovations are revolutionizing cross-chain communication, reducing friction for developers, and enhancing user experiences across the Web3 ecosystem. Grab your invite here Rowland Graus, with his unparalleled expertise in both finance and technology, is the perfect guide for this journey.

Events 78

Events Finance Customer Feedback User Experience 78

Userpilot

APRIL 30, 2025

Reach out to your target users If you want to attract more users, go where they hang out; dont wait for them to come to you. If youre building a personal finance app, r/finance would be a great place to see what problems your users are facing. Personalize user experience No one wants to feel like just another user.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Alchemer Mobile

OCTOBER 2, 2024

The Big Bank Theory Awards t are a premier awards program that celebrates innovation in banking and embedded finance. Power’s Mobile Experience Benchmark Report This assessment factors in user satisfaction as well as a commitment to sustainable user experience (UX) practices.

Feedback Software 100

Feedback Software Banking Reporting Tools Customer Feedback 100

TechEmpower - Product Management

MARCH 4, 2024

It plays a crucial role in product development too, where generative AI speeds up design processes, streamlines testing, and tailors user experiences effectively. In corporate finance , generative AI is a transformative force, enhancing decision-making and operational efficiency.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

SEPTEMBER 11, 2023

This use case bridges the gap between gaming and finance, showcasing the immense potential of fractional NFTs in the gaming universe. This use case highlights the adaptability and versatility of fractional NFTs, as they continue to blur the lines between traditional finance and the digital realm. Can I fractionalize any type of NFT?

Research Software 147

Research Software Development Government Finance 147

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. See exclusive 2020 mobile engagement data for finance apps. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. You can then tailor your marketing campaigns to match those needs or use that knowledge to personalize and improve the customer experience.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

JULY 7, 2023

Decentralized finance (DeFi) platforms like Compound, Aave, and Uniswap have transformed the financial landscape, enabling individuals to lend, borrow, and trade digital assets without relying on centralized intermediaries. Let’s explore the rise of DeFi and how smart contracts are revolutionizing finance.

Government 147

Government User Testing Customer Experience Finance 147

Product Innovation Educators

JULY 9, 2018

Now we’re seeing more of a focus on user experience and user interface and product managers are getting pulled back into technology a little more deeply. I always encourage MBA students who want to go into product management to take a finance class. [25:26] People are expecting them to have a perspective on design.

Product Management 120

Product Management Product Manager Management Management 120

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? Conversely, Conversational AI bots possess context awareness and are trained to comprehend user intent.

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144