Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. Identify points of user frustration and friction Session replays allow you to see where users experience friction and diagnose the causes of their frustration.

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Roman Pichler

MAY 5, 2020

A portfolio owner who manages a group of (related) products. I regard a (digital) product as an asset that creates value for a group of users and for the business. I regard feature and component owners as members of a product team , a group of product people who collaboratively manage a larger product. Portfolio Owner.

Feedback Software 392

Feedback Software Product Research Weak Development Team User Testing 392

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. Sign up to be a Mentor today & join an elite group of product management leaders! Two years ago I threw myself into the deep end of the Silicon Alley tech scene here in NYC.

Product Research 367

Product Research User Testing Product Manager Product Management 367

UX Planet

FEBRUARY 12, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and Connectedness.

Differentiation 96

Differentiation Reference Article Customer Experience 96

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. This is particularly helpful when you are faced with a large group of stakeholders, which is not uncommon in bigger companies.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

UX Planet

JUNE 17, 2025

Qualitative Data (Research): This data tells us why users do what they do. User interviews, focus groups, usability tests, surveys. By talking to real users, we discover their motivations, pain points, frustrations, and hidden needs.

UX 98

UX Data Visualization User Testing Analytic Tools 98

Roman Pichler

DECEMBER 4, 2023

To put it differently, if the business goal is wrong, you are likely to determine the wrong opportunities and discover the wrong features and user experience. It describes the strategy by using the sections “Target Group,” “Needs,” “Product,” and “Business Goals.” It’s garbage in, garbage out.

Product Research 348

Product Research Product Strategy Strategy Research Software 348

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

UX Planet

MAY 1, 2025

Sampling Bias: When Your Participants Doesnt Represent YourUsers Sampling bias occurs when the participants in your survey dont accurately represent the larger user group youre trying to reach. This can alienate certain user groups or lead to misinterpretation of questions. Lets examine these traps and how to avoidthem.

Product Research 102

Product Research UX User Testing Data Visualization 102

Roman Pichler

MAY 11, 2021

An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. For example, it’s a bad idea to tell people what to do in a sprint or to start assigning tasks to individuals.

Weak Development Team 362

Weak Development Team Product Research User Testing Customer Experience 362

UX Planet

FEBRUARY 3, 2025

Inclusive by Design: Transform Your UI/UX from Good to Great In todays digital landscape, ensuring accessibility is no longer optionalit is a critical aspect of designing user interfaces (UI) and user experiences (UX). Clear visual elements contribute to a better user experience.

UX 101

UX Research Software Data Visualization User Testing 101

The Product Guy

NOVEMBER 29, 2019

Even the differences the groups assumed that product adoption would happen due to hype of the product without validating the assumption. Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Way Forward. About Siddarth Ramaswamy. Jeremy Horn.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Product Innovation Educators

JULY 22, 2024

Two hours is not a big time commitment, and it helps you get a group of stakeholders all together to solve a problem. Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Get the Right People in the Room Aim for a group of 15-20 stakeholders.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. No segmentation capabilities: Cannot target specific user groups or companies.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Treat the team as a valued partner and recognise the effort the group made.

Weak Development Team 374

Weak Development Team Development Software Review Technical Review 374

Product Talk

APRIL 5, 2023

Getting a group together to generate ideas—an activity often referred to as “ brainstorming ”—doesn’t always go smoothly. Getting a group together to generate ideas—an activity often referred to as “brainstorming”—doesn’t always go smoothly. But there are still benefits to generating ideas in a group setting.

Engineering 278

Engineering Feedback Software Product Research Technical Review 278

The Product Guy

NOVEMBER 21, 2018

Create a clear and focused agenda in advance of each meeting and share it with the group. As a Product Manager, I embed myself embed myself at the intersection of business, technology, and user experience. Sign up to be a Mentor today & join an elite group of product management leaders! About Lee Atkins. Jeremy Horn.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. 3 Have the Right Input Available.

Product Manager 314

Product Manager Product Management Weak Development Team User Testing 314

Product Innovation Educators

SEPTEMBER 9, 2024

Here are key criteria to consider: Strategic fit with company objectives Sales potential and market size Competitive landscape User experience and customer value Technical feasibility and complexity Financial metrics (e.g., It gives a complete view of how a product or business creates, delivers, and captures value.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. After finding multiple screening rejected candidates, we sat down together to redefine target and potential users who could help us broaden oursearch.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

UX Planet

JANUARY 10, 2025

Most apps provide simple statistics according to users spending and savings habits that are tied to what the general users are accomplishing in the same category. Joining a savings group or online community to see other users achieving their goals, encourages you to do the same.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Roman Pichler

FEBRUARY 14, 2023

Answering the following four questions with help you with this: Are you developing a product that is usable and beneficial for the users? Does it offer the right user experience (UX) and the right functionality? It’s a cross-functional, self-managing group that incrementally delivers a usable and valuable product. [5]

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. It explores if a large enough group of people has a big enough problem that can and should be addressed. Instead, strategy discovery focuses on the problem space.

Product Research 237

Product Research Product Strategy Strategy Research Software 237

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories?

Research Software 324

Research Software Technology Strategy Artificial Inteligence 324

Userpilot

OCTOBER 19, 2024

Segment your respondents by demographics, behavior , or custom criteria to analyze feedback from different customer groups. Why it’s worth considering : Qualtrics is perfect for omnichannel B2B enterprises looking for measuring user sentiment in B2B markets. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

UX Planet

JUNE 1, 2025

However, without a solid foundation in user research, this framework may be limited to a set of quantitative metrics that fail to adequately reveal the why behind observed behaviors. The Emergence of Research-Driven Growth Authentic growth lies not only in analyzing quantitative data but in deeply understanding user behavior and motivations.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Roman Pichler

DECEMBER 6, 2022

For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal. For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product.

Leadership 329

Leadership Technical Review User Testing Reporting Tools 329

Roman Pichler

AUGUST 15, 2023

This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business. This might be the risk of addressing the wrong target group or need. Carry out the necessary work and collect the relevant data.

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

Roman Pichler

OCTOBER 5, 2021

The following three techniques will help you with this: First, group related items into themes. This leads to a weak value proposition and a poor user experience, which are hardly hallmarks of a great product. Second, keep lower-priority items coarse grained. But if these backlogs are so bad, why do they exist?

Weak Development Team 325

Weak Development Team Customer Experience User Testing Feedback Software 325

UX Planet

FEBRUARY 3, 2025

Add a measurable outcome, like: Designed user-centered interfaces based on extensive research, improving task efficiency by25%. If youve worked with specific user groups (e.g., Conducted A/B testing to validate design decisions and optimize user experience. Pro tip: Dont just say itprove it.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Product Innovation Educators

OCTOBER 16, 2023

Summary of some concepts discussed for product managers [2:56] What is your perspective as a customer experience (CX) designer? My experience is in strategy, customer experience, and user experience. We use surveys, focus groups, NPS, customer support tickets, angry tweets, etc.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

The Product Coalition

MAY 5, 2022

If you want to solve for something less quantifiable– like user sentiment or comprehension– you might run a supervised study with a small, targeted group of participants. That’s why, at both companies, we relied on prototype groups and beta launches that integrated new tools and features into users’ everyday lives.

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

Roman Pichler

FEBRUARY 19, 2024

Level two increases empowerment by adding the authority to determine the features and user experience the product should offer. If you manage a group of product people, for example, as the head of product , I hope that the article will help you determine if the group’s empowerment is sufficient.

Product Research 289

Product Research Product Manager Product Management Customer Experience 289

The Product Guy

MAY 3, 2018

This is then followed by (3) the user pushing the product to it engineering boundaries and continuing to learn about the product which forces the team to help the user achieve their goals within the product through (4) support or (5) user experience and taking the learning from that to (6) improve the product itself.

User Testing 277

User Testing Customer Experience Product Manager Product Management 277

Userpilot

MAY 27, 2025

Use cohort analysis to track different user groups over time Cohort analysis groups users based on shared traits and tracks their behavior and retention over time. How it helps: Cohort analysis shows how specific groups engage with your app. If not, you revisit what changed and why the new experience didnt land.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96