The Product Cafe

JANUARY 18, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. There's no need to wait another year to make positive changes in our lives. Enzo Avigo A ten-year veteran in Product Management, focusing on user experience and product strategies.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Mind the Product

SEPTEMBER 19, 2019

A few weeks ago, a friend messaged me for advice on becoming a product manager. I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. Product Management HQ also has a well-established Slack community, though I’ve not tried it.

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M.

Books 52

Books Research Software Product Research Reporting Tools 52

Product Innovation Educators

APRIL 10, 2023

The steps in ranking and valuing Jobs-to-be-Done—for product managers We have talked a few times about Jobs-to-be-Done in past episodes. Summary of some concepts discussed for product managers [6:03] Can you give an example illustrating why ranking and valuing Jobs-to-be-Done is important? We use a Likert scale.

User Testing 91

User Testing Healthcare Product Research Artificial Inteligence 91

The Secret PM Handbook

FEBRUARY 20, 2018

(This helps us understand the position we have in their brain.). Perhaps your product is a project management tool that’s particularly strong in resource management. The sales person might ask “How do you manage resources on your projects? Do the project managers have the authority to assign resources?”

Product Research 170

Product Research Demo User Testing Data Visualization 170

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. Write a Handbook. The practices I describe are not an exhaustive list of tools and methods. Documentation Powers.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

The Secret PM Handbook

JANUARY 15, 2018

When I started as the Director of Product Management at my last company, they had a lot of successful and enthusiastic customers, a product that worked – although a bit long in the tooth – and a good lead pipeline. And sales can position competitors out of the deal. Successful customers, quality product, but bad sales.

Demo 71

Demo Product Research Differentiation Engineering 71

BrainMates

APRIL 2, 2019

We know Product Management is a tough gig. But what about quitting Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? How does this relate to Product Management?

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

The Secret PM Handbook

AUGUST 22, 2016

As a product manager, I’d like to find some tools that help me do my job. Positioning and value propositions – what my product does for my segment, and why it’s a better solution than the competition. Tools for building the solution and managing that process are a dime a dozen. Tools For What We Do.

Research Software 170

Research Software Feedback Software User Testing Product Management 170

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on. 25 mini-research ideas for inspiration 25 mini-research ideas for product managers 1.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Sachin Rekhi

MARCH 1, 2020

It's no wonder then that 85% of my writing stems directly from my career as a product manager and entrepreneur. Having such focus has also enabled me to create a unique positioning within the minds of my readers. The Art of Being Compelling as a Product Manager. Modern Project Management for Product Managers.

Data Visualization 192

Data Visualization User Testing Customer Feedback Software Review 192

Sequent Learning

APRIL 22, 2019

Product Managers and product leaders continually search for engaging resources to contribute to their knowledge and effectiveness. To help you reach this level of success, we have recognized a mix of books from both our portfolio and many others that can help increase your product management acumen.

Books 40

Books Product Management Product Manager Data Visualization 40

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. Reevaluate your product positioning and pricing strategy.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Mind the Product

FEBRUARY 1, 2019

Are you moving towards a positive outcome, or away from a negative one? Research into Approach goals and Avoidance goals shows that if we frame our goals as a positive (Approach), we have a better chance of success and feeling positive about the experience. a manager or boss) tells us to shoot for.

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

Gainsight

NOVEMBER 10, 2021

Unfortunately, if you’re a product leader or manager who’s in charge of building your product-led growth strategy from scratch, you may feel overwhelmed. . Positive user experience is paramount. There’s one tool product leaders and managers can use to crank out rapid product-led success: product analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Business Acumen Institute

APRIL 5, 2019

Being positive, calm, and logical in the face of change can feel downright impossible. This can be particularly challenging, especially for newer managers or leaders. Remaining confident in one’s own abilities by focusing on lessons learned, and staying positive, will result in the learning that will enable forward momentum.

Positioning 40

Positioning Presentation Development Customer Experience 40

Business Acumen Institute

APRIL 5, 2019

Being positive, calm, and logical in the face of change can feel downright impossible. This can be particularly challenging, especially for newer managers or leaders. Remaining confident in one’s own abilities by focusing on lessons learned, and staying positive, will result in the learning that will enable forward momentum.

Positioning 40

Positioning Presentation Development Customer Experience 40

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Just like WalkMe , it also supports digital transformation projects and change management processes.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Gainsight

MAY 3, 2022

It also positions your product firmly at the core of your company’s growth strategy. To secure more expansion revenue, product managers need to put the product at the center of the customer experience at every stage of the business–from acquisition all the way to expansion. Ready to get started?

Customer Experience 52

Customer Experience Analytic Tools Data Visualization Customer Feedback 52

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. And these actions float down to the product managers who sometimes operate by the agendas of others, vs. the advocacy for the business of their products. That’s great news.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Hutwork

MARCH 19, 2018

Product management goes well beyond those certified in agile or another method. Whether you became a product manager or someone asked you to wear one more hat, leading can be stressful. One key to successful product management is to keep learning. Management books normally discuss processes and people and skip over technology.

Books 67

Books Research Software Feedback Software Weak Development Team 67

The Product Coalition

JANUARY 30, 2019

Photo by rob walsh on Unsplash Becoming a great Product Manager You know how to build a roadmap and prioritize. I had the pleasure of speaking to a group of aspiring product managers recently and am teaching a dozen or so the basics of product management right now as well. That you won’t find in the typical “PM handbook”.

Data Visualization 60

Data Visualization Customer Experience User Testing Customer Feedback 60

Gainsight

JUNE 11, 2021

Manager, Customer Success at Slack and CEO of Customer Success Network at Slack. Major Takeaways: You can’t help others if you’re not in a position to help yourself. How To Hire A Customer Success Manager The Right Way with the amazingly talented Irit Eizips, Chief Customer Officer at CSM Practice.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Agile Velocity

MAY 14, 2020

We’ve identified nine common business outcomes, all of which are positively influenced by Agile+DevOps. A good leader affects a team’s ability to deliver … how the team manages its work and develops products. The DevOps Handbook (Book). Reference: Harvard Business Review Analytic Services Survey, Sept 2018).

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Intercom, Inc.

DECEMBER 10, 2018

Collect positive reviews. Positive online reviews can drive more traffic to your app, but only a small percentage of users will voluntarily leave positive, unsolicited feedback on review sites or marketplaces. The techniques below are well-established ways to accelerate behavior and guide users toward positive outcomes.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

Modus Create

JULY 21, 2020

Once or twice per week, schedule a 15-30 minute session where your Product Owners and the Program Manager meet to stay aligned on functionality, scope, schedule, and team progress. There are lots of benefits to being the biggest, including tons of training and certification courses, mature templates, handbooks, and supplemental materials.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Userpilot

JULY 13, 2021

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Our SaaS customers that use walkthroughs have managed to achieve: Higher activation rate. To get new hires up to speed, companies often use interactive walkthroughs.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. It’s 2018!

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58

Userpilot

MARCH 18, 2021

Why does retention management take so much time and effort? Their efforts all reflect how you position your product and the type of customer you attract. Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. Positioning is the context in which you present your product.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

MARCH 23, 2018

If you want to prioritize successfully you can’t view it in isolation or treat it as a product management task. A good process removes a lot of people management issues and keeps everyone aligned and onboard with what you are trying to achieve as a product team, from your execs to your customers. Number 3?—?PROCESS.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Imaginary Cloud - Design

MAY 22, 2019

today it is applicable across multiple sectors " Putting it simply, it's about working across fields, managing relationships with the user, other stakeholders, and other entities such as budgets, rules and policies. It is also able to create positive changes in the public sector. " Cambridge.org, 2019.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

The Product Coalition

OCTOBER 22, 2018

spread across your CRM, stuck in support tickets or your latest project management tools and in spreadsheets owned by your customer-facing teams. You can create a respectful and positive relationship with your company by welcoming customer feedback but a big part of that is how you set expectations from day 1.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. Books that give product managers a light about design or that give designers a light about business. Books that give product managers a light about design or that give designers a light about business. Product Design Process.

Books 52

Books Technical Review Research Software Data Visualization 52

Intercom, Inc.

JULY 12, 2018

This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. Authoritative, actionable strategies on how to grow your business. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Intercom, Inc.

JULY 25, 2018

Beware of the epidemic of collaboration, common management mistakes and dysfunctional teams. Managing performance is one of the hardest things to do. Engineers who become managers try to code their way out of having to manage people. Designers try to design their way out of managing people. ” etc.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152