Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. And luckily product managers don’t need to start from scratch! Practical Ways of Understanding Systems. Systematic Improvement.

Analytic Tools 171

Analytic Tools Feedback Software Systems Review Data Visualization 171

The Product Bistro

DECEMBER 13, 2019

Christina Wodtke’s latest is a gripping read, combining a compelling story line, with some novel, and useful ideas to help team dynamics and how to lead. Without giving too much of the story away (trust me, this is a page turner) the main protagonist is Allie, a product manager of a studio at a game company.

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Technical Review Books Systems Review Reporting Tools 195

The Product HQ

MAY 10, 2024

Becoming a technical program manager is a dream for many. Technical program managers are the ones who handle all technical projects for their respective organizations. A reliable technical program manager oversees a program from initiation to completion. Continue reading this guide to learn more about technical program managers.

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UX Studio: Product Management

FEBRUARY 20, 2024

To achieve this, they have to produce a design system where they can maintain different appearances and consistency in functionality and behavior. At UX studio, we are aware of the importance of design systems. Why to Build a Design System Having a design system helps to ensure consistency. What is a Design System?

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Research Software Systems Review Customer Experience UX 76

TechEmpower - Product Management

OCTOBER 9, 2023

While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching. One of the most compelling features of LLM-driven search is its ability to perform "fuzzy" searches as opposed to the rigid keyword match approach of traditional systems.

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The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. They provide the opportunity to rationalise your supplier base, reducing risk, complexity and management overhead.

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Feedback Software Technical Review Technology Systems Review 176

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

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Alchemer Mobile

FEBRUARY 20, 2020

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. The risk of customer churn due to negative sentiment isn’t news to most companies, and many think they are capturing emotion and measuring sentiment across their digital experiences.

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Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email.

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Feedback Software Analytic Tools Research Software Customer Feedback 87

Alchemer Mobile

NOVEMBER 21, 2022

Gathering and implementing mobile customer feedback is the best way to truly understand how you can improve your mobile experience, but approaching your feedback strategy can be tougher than it seems. How to gather mobile app feedback . How to gather mobile app feedback. The importance of gathering mobile customer feedback.

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Customer Feedback Feedback Software User Testing Product Research 244

The Product Coalition

FEBRUARY 20, 2023

It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit. On top of that, no one seems to have a quantitative definition for how to measure it. but nothing around how to measure it.

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User Testing Product Research Product Marketing Customer Feedback 168

PMLesson's Ace the PM Interview

OCTOBER 27, 2021

System design questions, commonly asked of software engineers, engineering managers and technical program managers, are infamously ambiguous and complex – practically made for whiteboarding. So what's the most effective way to do so in your system design interviews? We wrote this article to guide you. Let's get to it!

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PMLesson's Ace the PM Interview

OCTOBER 4, 2021

System design is a critical tech interview for many different roles - from software engineers (SWE) to technical program managers (TPM) to engineering managers (EMs) and even product managers. Your hiring manager will be investigating and evaluating the way you go about solving technical problems.

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Systems Review Technical Review Data Visualization User Testing 52

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. By Tremis Skeete , for Product Coalition How do you know when a digital product is “done?” Ensure you know how to produce that metric from your data. Review the mockup with team and stakeholders.

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Data Visualization Reporting Tools Systems Review Feedback Software 118

Alchemer Mobile

AUGUST 26, 2021

Ratings and reviews. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. In order to overcome this challenge, you should implement a tool that prompts the right people at the right time to leave a review at the app store. What to do with your in-app feedback. Analyze your data.

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Feedback Software User Testing Customer Feedback Product Research 246

PMLesson's Ace the PM Interview

JANUARY 15, 2021

One of the most common system design questions you'll come across during your product management or technical program management interviews are those asking to design some well-known product or technology from the ground up. The best way to demonstrate how to answer these types of questions is with some examples.

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Systems Review Technical Review Data Visualization Customer Experience 75

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Product managers and their teams can use Pendo Free for product usage analytics and in-app communication (Guides). G2 reviewers give Pendo an average rating of 4.4

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Data Visualization Software Review Analytic Tools Feedback Software 93

PMLesson's Ace the PM Interview

DECEMBER 20, 2021

A Code Review, also sometimes called a "Peer Code Review," is the software engineering process that involves developers looking over code for mistakes or other problems. In many instances, code reviews involve many different developers working together. However, this is usually more common during engineering manager interviews.

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Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

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The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. That said, landing a job as an AI product manager is not easy.

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The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. There is no shortcut to becoming a B2B product manager.

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Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. How to create mobile surveys.

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The Product Coalition

JUNE 14, 2022

We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. The third phase is in-country review.

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Feedback Software User Testing Systems Review Technical Review 120

The Product Coalition

DECEMBER 27, 2023

In this article, we will explore how to achieve that. How Small Items Should Be? Are the ways they interact with our products or systems different? Operation Rules can be applied in the way data or resources are stored and managed. As small as possible but still valuable.

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Reporting Tools Feedback Software User Testing Systems Review 78

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. This might be why when we talk about gathering more mobile customer feedback, a lot of product managers and mobile marketers visually recoil at first. Why is this? Love Dialog. Rating prompts.

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Feedback Software User Testing Customer Feedback Customer Experience 173

Product Talk

DECEMBER 7, 2022

How do you recruit for customer interviews without an incentive? What if my sales or account management team won’t let us interview customers? How do you collect a specific story? How do you synthesize what you learn from each customer interview? How Continuous Discovery Works (And Doesn’t) in Early-Stage Startups.

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User Testing Reporting Tools Customer Experience Research Software 196

Alchemer Mobile

DECEMBER 5, 2022

This is about how companies communicate with their customers in the mobile world. Seventy-nine percent of consumers check ratings and reviews before downloading an app, fifty-three percent check ratings and reviews before updating an app, and 55 percent check ratings and reviews before making an in-app transaction.

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Feedback Software Customer Communications User Testing Software Review 130

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

UX Planet

JANUARY 9, 2024

This survey, titled “ Learning Management Systems (LMS) Accessibility Feedback Survey ,” focuses on understanding users’ experiences, opinions, and judgments about the accessibility features of different LMS platforms. ✅ Do —  How often do you use your Learning Management System(s)?

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Product Research Research Software User Testing Feedback Software 86

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Mid-Market) Good review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These include Heap University (video tutorials), Heap Plays (how-to guides), Help Center, and a comprehensive blog and content library. Mid-Market) Good review of Heap on G2. Let’s get started!

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Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Johanna Rothman

JANUARY 14, 2020

Some of my Modern Management Made Easy technical reviewers wonder. I don't see how that form of management makes sense these days. Sometimes, my managers' bosses didn't feel the same way about my comments as my direct boss did. Their bonuses did not depend on managing the project portfolio.

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The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

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Analytic Tools Research Software Reporting Tools Software Review 137

Userpilot

MAY 21, 2024

This article will outline what churn is, demonstrate how to calculate it, and provide insight into effective churn reduction strategies, without overwhelming you with jargon or needless complexity. Understanding how to calculate churn rate is crucial for businesses aiming to retain customers and minimize revenue loss.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or They often propose grading product managers on answering tickets.  This

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Technical Review Development Team Review Systems Review Software Review 93

Userpilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages. Mid-Market) Good review of Heap on G2.

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Data Visualization Analytic Tools Technical Review Feedback Software 52