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523: #1 change to make OKRs work for you – with Ben Lamorte

Product Innovation Educators

Understanding OKRs: From Intel to Modern Product Teams The evolution of Objectives and Key Results (OKRs) began at Intel during the 1970s and 1980s, where Andy Grove transformed the traditional Management by Objectives (MBO) system into something more dynamic and outcome-focused. Instead, enable cross-functional ownership when appropriate.

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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

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Product manager is an unfair role. So work unfairly.

Lenny Rachitsky

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

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10 Mobile App Push Notification Best Practices to Reduce Churn

Userpilot

Something as simple as including the users name, referencing their recent activity, or suggesting the next best action can make a huge difference. They include the customers name and regularly inform them when their favourite product is back in stock. This is where self-hosted systems often fail. Generic blasts feel like spam.

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The ultimate guide to negotiating your comp

Lenny Rachitsky

And how can I best show up for [name other team member(s)]? Instead of relying on her impressive portfolio alone, she dug deep into the company’s challenges through industry contacts. Information-source diversity: Review your research sources. Expand to industry forums, customer reviews, and first-degree connections.

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Customer Retention Rate: Essentials

UX Planet

Reference values CRR varies widely across industries due to differences in customer expectations about business. Here are some general reference values for CRR for different industries: Ecommerce: 25%40%. Customers at the start of the period: Total number of customers at the beginning of theperiod. increased churn).

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The Best Tools for Interactive User Guides (In-Depth Analysis)

Userpilot

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Appcues A familiar name in the space, Appcues helps non-technical teams create in-app tours, announcements, and surveys without coding. Pros of Pendo Pendo’s analytics is one of the best in the industry.