UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 74

Feedback Software Systems Review CTO Coach Data Visualization 74

Alchemer Mobile

APRIL 28, 2021

Depending on industry (energy, manufacturing, security, et. Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews. star rating, and had 1,223 reviews. Shifting our focus to app store reviews.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 102

Reporting Tools Travel Systems Review Data Visualization 102

The Product Coalition

APRIL 17, 2023

By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare. It has the potential to transform industries like entertainment, art and design by opening up new avenues for human-machine cooperation.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. Ever-changing guest interests lead to demands for the flavor market.

Reporting Tools 126

Reporting Tools Software Review Systems Review Technical Review 126

Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. Ratings and Reviews. Food and Drink app ratings and and reviews were slightly higher than macro averages across both iOS and Android, particularly within the Restaurants category.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? What mechanism will we use to review and weigh priorities on what to build? ve to answer other questions unique to your company, industry, corporate culture, and other factors. ve to answer other questions unique to your company, industry, corporate culture, and other factors.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Legal document review Natural language processing can reduce the time and human effort needed to process huge volumes of customer data. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 151

Data Visualization Reporting Tools Analytic Tools Banking 151

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Regardless of your product or industry, there are five key areas to look at when tracking customer sentiment. Sentiment is the emotion behind customer engagement. No, not NPS.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Alchemer Mobile

APRIL 7, 2021

Ratings and Reviews. Finance apps typically have fewer ratings and reviews based on their customer bases being smaller than larger markets. star rating, and had 104 app store reviews. star rating, and had 960 app store reviews. star rating, and had 960 app store reviews. 2021 Engagement Benchmarks for Finance Apps.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. You are sending reminders and everybody’s sending you the assets on the due date or even after. Also, more and more industries are concerned about regulation.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Alchemer Mobile

APRIL 2, 2021

Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android. star rating, and had 435 app store reviews. star rating, and had 1,169 app store reviews. The average iOS app saw 44,531 app store ratings, received a 4.54 Popular Phrases.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 136

Analytic Tools Research Software Reporting Tools Software Review 136

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. Exponential argues we’re living through another phase transition – from the industrial to the Exponential Age. Laws governing our workplaces were forged in the industrial age and are being undone by the remarkable pace of technological change. And the dawn of a new era.

Technical Review 99

Technical Review Software Review Systems Review Books 99

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Reveal Embedded Analytics. Finance: Shape future strategies and improve the decision-making process in real-time.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Valerian Tech

JULY 10, 2023

Introduction Artificial Intelligence (AI) and Machine Learning (ML) have emerged as transformative technologies, revolutionizing industries across the globe. In this blog post, we will demystify AI and ML, explore their fundamental concepts, and delve into how these technologies are influencing multiple industries.

Technical Review 40

Technical Review Artificial Inteligence Data Visualization Technology 40

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 106

Reporting Tools Systems Review Enterprise Technical Review 106

UX Studio: Product Management

MAY 13, 2024

Over the years, we’ve worked with a variety of organizations, from large international enterprises to non-profits and start-ups across various industries and locations. For instance, if your designers are struggling to maintain a consistent design system due to a heavy design backlog, hiring a design system expert could be beneficial.

Research Software 69

Research Software User Testing Product Research Feedback Software 69

Intercom, Inc.

FEBRUARY 5, 2019

To help get you started, we’ve curated advice from industry leaders at and outside of Intercom. So depending on what industry you’re in, picking the wrong quadrant could leave you dead before you even start building anything at all. Some industries deal in annual contracts, NDAs and SLAs. Want more advice like this?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Alchemer Mobile

FEBRUARY 14, 2023

By David Roberts, CEO, Alchemer Today, Alchemer releases a product that changes the CX industry – Alchemer Workflow. From the day I arrived at Alchemer, I have thought about how the industry moves beyond simple surveys and simple analysis. When you engage with our survey product, you think, “collect valuable information.”

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Mind the Product

APRIL 19, 2018

Gate systems have long been a way to control that risk, and have been implemented successfully in many industries ranging from pharmaceuticals to software to manufacturing. What is a Gate System? Why use a Gate System? Criteria drive the entire gate-system process. of the population).

Research Software 71

Research Software Systems Review Weak Development Team Development 71

UX Planet

MAY 10, 2024

Omni-experience shopping: the future of retail The retail industry is undergoing a significant transformation due to digital technology and changing consumer expectations. This advanced retail strategy involves integrating backend systems with customer-facing channels through a unified platform.

Analytic Tools 78

Analytic Tools Research Software Feedback Software Data Visualization 78

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. For example, more customers than ever have had to pivot to online shopping; for many, this has come with an added level of stress due to factors like shortages in supply chains and delivery delays. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Coalition

AUGUST 23, 2023

This is precisely where Conversational UI banking is revolutionizing the retail banking industry. It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. Examples include: When is my next credit card payment due?

Artificial Inteligence 102

Artificial Inteligence Banking Technical Review Systems Review 102

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. Pendo Analytics Feature #2: Funnels.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

The Basics of Product Management

JULY 12, 2020

Here are the top reviews. It is also great for the overall app ecosystem that there is so much activity in the industry, that many small apps are getting a taste of the limelight. Google Play Review Count – ?124,170. Apple App Store Review Count – 2,839. They popularity is measured by a points system.

Systems Review 91

Systems Review Download Leadership Customer Experience 91

Gainsight

SEPTEMBER 21, 2020

“It’s all about implementation, governance, and assurance,” said Eric Mohamed , a CSM with Plex Systems. But what is more exciting is that customer success is finding a home in the industrial manufacturing fields with companies like Plex. Who is Plex Systems? Plex Systems, Inc.® Voice of the Customer.

Analytic Tools 52

Analytic Tools Feedback Software Systems Review Data Visualization 52

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. From large enterprises to startups, they believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

NOVEMBER 17, 2022

Social media, streaming, gaming, and other trendy industries have drawn our crowd of gen Z folks into the muddy waters without a clear look into what matters most. They all enable our creator industry to thrive the way it is today in the first place. Focus Instead on the Underlying Platforms! Before we continue?—?I’m

Technical Review 111

Technical Review Development Team Review Systems Review Advertising 111

Split

MARCH 20, 2024

With established release review procedures, code progresses to staging and production only after passing predefined quality checks and acceptance tests. Data analytics are key in understanding how code changes influence the user experience, system performance, and performance metrics.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

PMLesson's Ace the PM Interview

JANUARY 12, 2021

These are program sense, cross-functional partnerships, behavioral, and system design questions. Of the four, many find the system design questions to be both the most challenging and the most significant for your chances of an offer. So what is system design after all? What is System Design? Let's get to it!

Technical Review 52

Technical Review Systems Review Software Review Software Engineering 52