Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Split

APRIL 29, 2021

We also know that the most elite engineering organizations are able to move code from being written and committed and into production in less than one day. Brian defines cycle time as the amount of time spent between when code is committed and when it is shipped to production. Time to First Review. Sounds great, right? .

Software Review 84

Software Review Customer Experience Product Research User Testing 84

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Regardless of your product or industry, there are five key areas to look at when tracking customer sentiment. Sentiment is the emotion behind customer engagement. No, not NPS.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Coalition

JANUARY 18, 2022

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from

Feedback Software 123

Feedback Software Customer Communications Software Review Data Visualization 123

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. One of these coding bootcamps is the Lambda School , but should this be one you should enroll in?

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. However, the average customer retention rate by industry varies wildly. Customer retention rates by industry Of course, the ideal retention rate is 100%. But this number is hardly attainable.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Userpilot

MAY 21, 2024

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Expansion and Advocacy : When customers purchase additional products through upsells , and share their positive experiences. But what are these best practices and how can you implement them? How to implement it?

Data Visualization 106

Data Visualization Customer Experience User Testing Customer Feedback 106

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

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Reporting Tools Feedback Software User Testing Software Review 128

Userpilot

MAY 20, 2024

A good sentiment score varies by industry. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Assign positive and negative scores to responses to calculate the overall customer sentiment score and track changes over time. What is a good sentiment score?

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. Airship is actually the parent company for our #3 tool, Apptimize.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? Act on insights to drive positive sentiment. User sentiment, also known as customer sentiment, refers to how users feel about a product, service, brand, or even an industry.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Pragmatic Marketing

MAY 23, 2017

I, like most product professionals, have chuckled at the programming humor “code today, deliver yesterday and think tomorrow.” I, like most product professionals, have chuckled at the programming humor “code today, deliver yesterday and think tomorrow.” I wasn’t chuckling anymore. Making Chaos My Friend.

Software Review 70

Software Review Technical Review Reporting Tools Marketing 70

PMLesson's Ace the PM Interview

MAY 12, 2020

You’ve got multiple offers from startups engineering positions, but how do you choose which one to take? How about if one is in an industry you love but another is in a location you love? Levels.fyi is a great resource for helping software engineers learn what a fair salary is in the industry.

Software Engineering 52

Software Engineering Software Review Research Software Engineering 52

The Product Coalition

APRIL 20, 2023

An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Many industries, including healthcare, public safety, tourism, and marketing, use augmented reality software for training, work, and consumer applications.

Technical Review 122

Technical Review Reporting Tools Vision Software Review 122

Nulab

SEPTEMBER 22, 2021

Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Research part 1: Qualitative research for competitive positioning. Any good positioning strategy begins with plenty of research. Professional industry associations.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. To fill growing demand for skilled developers, coding bootcamps began popping up in 2012. Course Report has followed the coding bootcamp industry since 2013. I could do this.“ It’s accessible.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. Lack of depth in customer health scores can result in false-positive reports of happy customers who unexpectedly churn. In fact, its purpose is to celebrate! In fact, its purpose is to celebrate!

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

The Product Coalition

FEBRUARY 15, 2024

In this landscape, genAI development companies play a pivotal role in assisting organizations across industries to harness transformative genAI technology, thereby expediting their journey toward efficiency and innovation. IT and cybersecurity In IT and cybersecurity, Generative AI enhances threat detection and software development processes.

Generative AI 106

Generative AI Data Visualization Reporting Tools Research Software 106

Intercom, Inc.

DECEMBER 22, 2022

This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service. We also earned 7 Momentum badges, awarded to products achieving the most positive movement over the last year. The industry has spoken! Humblebrags. The support is amazing as well!”.

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

PMLesson's Ace the PM Interview

NOVEMBER 18, 2021

It is no secret that software engineering interviews are rigorous and extensive today. Nevertheless, there are some general trends you can expect in many of your software engineering interviews. Nevertheless, there are some general trends you can expect in many of your software engineering interviews.

Software Engineering 52

Software Engineering Technical Review Software Review Engineering 52

Userpilot

AUGUST 18, 2022

Positive customer experiences result in improved customer retention and loyalty. Add elements that spark positive emotions that build a stronger connection between your brand and your customers. In our State of SaaS Onboarding report, we reviewed the onboarding flows of over 100 SaaS applications.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Nulab

APRIL 29, 2022

The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. These independent assessments highlight software that’s useful for creating an idea workflow and growing fledgling concepts into successful projects or products. And that’s not all.

Reporting Tools 79

Reporting Tools Research Software Idea Management Software Review 79

Userpilot

OCTOBER 6, 2023

Your job here is to provide content that positions your product as the best fit, so it stands out (e.g. Review stage (BoFu). This is by positioning your brand as an authority through thoughtful content marketing, effective SEO strategies, and targeted social media campaigns. case studies, alternative pages, etc.).

B2B 106

B2B Analytic Tools Feedback Software Data Visualization 106

PMLesson's Ace the PM Interview

JULY 12, 2022

🧠 Check out Exponent's full software developer interview course. Or, review the most common junior developer interview questions from our question database. Read More: Software Engineer Interview Cheat Sheet: Tips, Tricks and Advice If you're currently on the job hunt and feeling discouraged, don't be!

Software Developers 52

Software Developers Software Development Research Software Feedback Software 52

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. For instance, you can use a welcome survey to gather information such as the user’s industry, their role within their organization, or their main motivation for using your product.

Analytic Tools 100

Analytic Tools Feedback Software Research Software Customer Experience 100

Usersnap

OCTOBER 21, 2021

Then, you read a customer survey or two and some customer reviews about the product in question. They can provide positive feedback in the survey, and ultimately give you a great referral. The position of each customer is then known by segmenting the respondents into 3 groups ( detractors, neutrals, and promoters ).

Product Research 93

Product Research Feedback Software User Testing Research Software 93

Userpilot

JUNE 25, 2022

Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! Code-free onboarding flows and a lot of native integrations + employee onboarding features for 3-rd party tools are the biggest upsides of Whatfix. What is Whatfix. Different walkthrough types.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

SEPTEMBER 20, 2023

Cost plus pricing isn’t a good fit for SaaS due to the difference in the value it can provide and the low costs it takes to produce. You can lose a competitive advantage when using cost-plus pricing due to not conducting market research. This approach might not be the most suitable for industries like SaaS.

User Testing 105

User Testing Research Software Software Review User Friction 105

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.    (Agilists state this in the positive: “start less, finish more.”)   Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JANUARY 8, 2024

By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. While you can host webinars yourself, also explore collaborating with industry influencers or complementary businesses to co-host some sessions.

Analytic Tools 106

Analytic Tools Research Software Feedback Software Customer Experience 106

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. What you may not realize is the powerful hold positive or negative app store ratings and reviews have on the rest of your broader KPIs.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. Some of these data sources include: Industry blogs.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98