Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

JANUARY 3, 2020

That’s the other product, when we’re doing design work, the product that’s gotten the most name checking in the industry this year, in terms of “Superhuman for X” being almost a new category of product that you might build or a new direction that you might take your own product in. Emmet: What a name!

Reporting Tools 118

Reporting Tools Technical Review Onboarding KPIs User Testing 118

Roman Pichler

MAY 10, 2017

As the name suggests, product-specific capabilities are limited to a single product or product portfolio. Leadership skills enable you to effectively guide the development team and lead the stakeholders, create an inspiring vision , and reach sustainable agreements , to name just a few. Balancing Specific and Generic Skills.

Product Management 162

Product Management Product Manager User Testing Data Visualization 162

ProductPlan

APRIL 12, 2022

In just a few short years, the business messaging app Slack established itself as a communication hub. So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. Butterfield identified a key metric: 2,000 messages sent.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Intercom, Inc.

MARCH 4, 2021

My name is Zanade and I am a communications professional with over 15 years of experience in marketing, and a strong skill set in social media marketing. And now, I think the message is clearer to a lot of the women that I interact with because now they’re just like, “Yeah, you’re right. Hello everyone! What happened?

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

freshtrax

AUGUST 27, 2019

LINE : Much more than just a messaging app. Originally a simple messaging app for smartphones, LINE implemented mobile games and a news feed to expand its service. LINE is also a pioneer of virtual stickers for its messaging app. Source: Japanese Statistics Bureau Data in 2018. LINE plays a pivotal role in Japanese lives.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

UX Studio

SEPTEMBER 20, 2023

So, yeah, for our audience members I would like you to introduce yourself without a name or a profession. That’s the name of it. So magazine layouts and journalism like these were sort of the first people coming into more or less web design or UI design at the time. In case I get any of the names wrong.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Business of Software Conference

SEPTEMBER 3, 2019

Last names notwithstanding we actually are identical twin brothers. When you would open up these awesome glossy print magazines – in 2007 and 8 there were a ton of them – and there was one in particular that was widely read by Windows administrators and you saw these full-page glossies. Your name is Shane or Shawn.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Userzoom

JULY 3, 2019

But what we discovered is that when people make contact, the Samaritans are really great on the phone, but they’re rubbish in doing things like instant message…Sorry, texting or email. But if you give it a name, it sounds cool. And they don’t actually touch any other platforms at all like WhatsApp or whatever else.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

UX Studio

JANUARY 24, 2024

This process may use multiple interactions and multiple channels, meaning that we should be delivering a cohesive look and feel, messaging, tone of voice across all of our customers. Also seeing new offers in a physical magazine and so on and so forth. And the question was, how can I change a user’s name and email?

Research Software 63

Research Software Feedback Software UX User Testing 63

Imaginary Cloud - Design

OCTOBER 17, 2018

Ads have been around since Ancient Egypt and there's nothing wrong with trying to spread a message to a larger audience. For instance, we expect to come across a few car ads if we read a cars magazine, in the same way that we expect music ads while listening to a music streaming service.

Customer Experience 40

Customer Experience User Testing Reporting Tools Advertising 40

Intercom, Inc.

MARCH 26, 2020

Err on the side of overcommunicating by including more information than you think might be necessary at first, and be sure to ask if your message is understood. Ruairí Galavan: My name’s Ruairí, and I run the Customer Engagement team here at Intercom as head of the Dublin office. Clear communication is absolutely key.

Customer Experience 171

Customer Experience Definition User Testing Travel 171

The Product Coalition

JANUARY 28, 2019

Magazine listed it as one of the top innovations in modern history and in 2011, a Discovery Channel programme highlighted the invention as one of the leading examples of how innovation adds value to a country’s net worth. They struggled with the original name, Schweizer Offiziersmesser, and it became known as the Swiss Army Knife.

Seminar 81

Seminar Travel Airlines User Testing 81

The Product Coalition

MARCH 11, 2018

Pictures are easier to remember and recall, their message is clear to people of different languages and regardless their ability to read. Another great article hailing from Smashing Magazine, focused on the importance of storytelling as a means to convey the core message of a brand, specifically in web products.

Article 68

Article UX User Testing Magazine 68

Userpilot

NOVEMBER 11, 2020

By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. Compare the examples below from Smashing Magazine : Source: smashingmagazine.com. In-app Notifications are typically short informational or instructional messages. Account Attributes. Notifications.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Business of Software Conference

JANUARY 16, 2020

So positioning is not the same thing as messaging. Name me a couple of features. And they name this thing. In fact, it’s so misunderstood, that whenever I give a talk about positioning I have to start by talking to people about what positioning is not. It’s not a tag line. It’s not your vision in the market.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108