Intercom, Inc.

AUGUST 25, 2020

On this episode of Intercom on Product myself and Paul (Adams, our SVP of Product) delve into how product teams can and should partner with their marketing team peers. Collaborate early with your marketing team to allow for implicit understanding of where you’re both headed. Today’s episode is actually about marketing.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

APRIL 16, 2025

Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. You dig in and notice a sharp drop-off among marketing-qualified leads. Instead of feeling understood, they feel like just another name in the system.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Top customer success management platforms for mid-market and enterprise companies. Health scoring system : Create customizable health scorecards for tracking customer satisfaction, engagement, and other key metrics.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JUNE 2, 2025

Mobile push notifications do what most marketing channels cant: they skip the line and go straight to the lock screen. With push notification marketing, you can nudge a user who just abandoned their cart, bring someone back to continue their onboarding flow , or announce a new feature to your power users while its still hot.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Product Management University

APRIL 25, 2023

For example, if you’re looking for a product marketing role, your H1 headline might be something like “ Making Technical Products Easier to Market, Sell & Buy.” Everyone knows product marketing’s job is to drive more revenue from existing products, but that’s what every product marketing resume emphasizes.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

NextBigWhat

FEBRUARY 8, 2021

What makes an e-commerce company launch hardware products (like Kindle) or an infrastructural service (AWS) that has no relationship with the core business, yet goes on to become a market leader! How does one explain Prime music and video – all in the name of building more consumer loyalty? Before you can improve any system.

Systems Review 136

Systems Review Software Review Books Customer Experience 136

Intercom, Inc.

SEPTEMBER 18, 2019

Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. But this kind of marketing has a low success rate. Any marketing messages they see then are effectively out of context. It’s all about context.

Marketing 36

Marketing Research Software Customer Communications Data Visualization 36

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. You have early traction.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. It’s marketing. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. App marketing at its most basic. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Integration : The product works well with other tools and systems. According to one report, 95% of customers will read online reviews before buying a product. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

JANUARY 16, 2024

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research 112

Product Research Reporting Tools Product Management Data Visualization 112

freshtrax

OCTOBER 19, 2021

Japan is the 3rd largest gaming market in the world, only surpassed by China and the US. So it’s no surprise that companies want to localize their games for the lucrative Japanese market. So it’s no surprise that companies want to localize their games for the lucrative Japanese market. 3) Translating Content. Credit: [link].

Research Software 111

Research Software Marketing User Testing Software Review 111

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. There are many risks and uncertainties like the supply chain, market size, and expected profitability. Have a good data system.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

UserVoice

APRIL 4, 2017

The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Lenny Rachitsky

MAY 6, 2025

One leaves with a standard package—market-rate base salary, typical equity, standard benefits. As a product leader, you already understand that successful products solve important problems for people, create emotional connection with their users, and meet real market needs. It’s a fundamental shift in approach.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The video-on-demand platform, since its inception in 2004, has catered to many in the creative market. In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market.

Technical Review 95

Technical Review Systems Review Analytic Tools Customer Experience 95

Roman Pichler

AUGUST 14, 2018

These might include revenue, cost, profit, market share, engagement, net promoter score, and cancellation rate, for instance. Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. Then measure how much value your product creates.

Research Software 152

Research Software Software Review Product Research Customer Experience 152

UX Planet

DECEMBER 27, 2023

The design system sometimes really does look like a spider web. When you’re so tired of coming up with ideas that a random set of letters seems like a good one for naming. Marketers, why are you always so cheerful? We hope our selection will give you a fantastic boost of good vibes. But why sleep at all? It’s still fine.

Weak Development Team 98

Weak Development Team Systems Review Development Research Software 98

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. This suggests that these users selected a next step that hadn't been pre-defined in Pendo by the dummy product marketing team. 13% are tagged as "No next step." Pendo's proprietary metric.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

OCTOBER 21, 2021

When searching for a good user onboarding solution, the name WalkMe is likely to come up a lot. Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. What is WalkMe?

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

MARCH 30, 2025

I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. The odds are inherently against you, and without a proactive marketing strategy, youre turning those odds into impossibilities. comparison posts, product lists, reviews, etc.)

Research Software 65

Research Software User Testing Customer Experience Customer Feedback 65

The Product Coalition

DECEMBER 29, 2022

Food sustainability issues and the promising solution named “Future Food Tech” As far-fetched as it sounds, we may run out of food, just as we have run out of water and agricultural soil. The global food tech market was valued at USD 220.32 The global food tech market was valued at USD 220.32 billion by 2030.

Technical Review 158

Technical Review Data Visualization Software Review User Testing 158

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

AUGUST 27, 2024

It includes a session ID, user ID, timestamp, operating system, device type, location, etc. Text input : These record modifications to text fields or input areas, with the event tied to the form input name. “Raw events” in Userpilot only contain the event name, interaction type, occurrence count, and last occurred date.

Data Visualization 104

Data Visualization Analytic Tools Software Review Feedback Software 104

Userpilot

MAY 9, 2024

The age-old question: growth marketing vs demand generation, which one should you focus on? Both are useful tools for optimizing your marketing strategy, helping you boost product growth and lead generation. Since the two marketing tactics are innately different, their effectiveness is measured using separate metrics.

Data Visualization 105

Data Visualization Customer Experience User Testing Marketing 105

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. And like you said, the difference between the names of SaaS companies you would’ve known has exploded. What does it look like now?

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

DECEMBER 27, 2022

The crypto market is not unfamiliar to the ever-growing NFTs! The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. This development of the NFT market can be divided into two categories and is described in detail below.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Wayne from Marketing thinks…. Strategy 2 — Systems.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. I mean, a good 30% of them are obscure chemical names. Then, I got a job with a big computer systems integrator in the UK.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Lean into your newness.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

The Product Coalition

MARCH 9, 2021

When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. On the one hand, this influence on the market is called destructive. Messaging, ratings & reviews, booking history. Any time one needs, one can check previous bookings, rate them, leave a review.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183