Userpilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. Book the demo today!

Webinar 105

Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

The Product Coalition

JANUARY 28, 2019

It was just tall enough and deep enough to fit into an overhead compartment and just wide enough to fit down the aircraft aisle without banging into the seats. The Rollaboard suitcase had mass market appeal and became ubiquitous all over the world. And so the Rollaboard suitcase was born. Logic is wrong.

Seminar 93

Seminar Travel Airlines User Testing 93

Pragmatic Marketing

JULY 31, 2009

Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. They read like somewhat-technical marketing hype. In eXtreme Programming (XP), a requirement fits on an index card and is delivered in the form of a story. “The product shall.”.

Agile 70

Agile Marketing Reporting Tools Feedback Software 70

freshtrax

JULY 19, 2023

While anime marketing enjoys immense popularity in Japan, it presents a fresh and unexplored avenue for engaging U.S. million paid subscribers by March 2023 -with an additional 120 million unpaid users on the site. Anime is an especially lucrative marketing tactic when it comes to reaching younger audiences in the U.S.

Marketing 75

Marketing User Testing Strategy Reporting Tools 75

Userpilot

FEBRUARY 17, 2021

Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance. More than 300 Product Managers and Product Marketers will collaborate, share insights, and network.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. We hear from Tara Bryant again, on moving upmarket.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Japan collaboration.

Branding 52

Branding User Testing Customer Feedback Marketing 52

Intercom, Inc.

JULY 23, 2020

Daniel Scrivner believes the answer lies in asynchronous tools that allow people to get their work done without bottlenecks: send off a product at the close of play, get feedback overnight, apply revisions, and ship the next day. Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60

Seminar Research Software Data Visualization Advertising 60

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Pragmatic Marketing

NOVEMBER 12, 2018

Speaking is a great way to expose your expertise to prospective customers and clients. Conferences, seminars and forums held by event organizations, associations, professional and industry trade groups and academic institutions all offer the opportunity to reach people you might not be able to through traditional advertising and promotion.

Seminar 70

Seminar User Testing Customer Experience Advertising 70

Product Beautiful

FEBRUARY 24, 2014

Other companies go to a second, more quantitative step, and test the trends they discovered in the first step through surveys to get more statically significant results. Every company has their own definition of the steps in the funnel, but a typical funnel might have these steps: Qualified Lead (from Marketing). Demo of our solution.

Seminar 61

Seminar Product Research Customer Experience Data Visualization 61

The Product Coalition

FEBRUARY 13, 2019

I have already devoted long hours thoroughly researching and curating the list of great resources. Must reads to get started Habit Formation: The 21-Day Myth Cognitive biases explained Glossary of behavioral design terms How to Start a Career in Behavioral Design Should You Listen To Your Users or Your Data?

Seminar 60

Seminar Research Software Workshop Data Visualization 60

Under 10 Consulting

MAY 1, 2019

It can drive product direction and ensure your team builds the right product for the market. There are three types of desired skills for product management jobs: technology, market, and business. Market expertise. Market expertise is a focus on geographic or vertical markets, either by country or by industry.

Product Management 56

Product Management Product Manager Seminar Research Software 56

The Product Coalition

OCTOBER 11, 2019

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. Prices start at $400/user/year. Pricing: Free classes and a premium version Skillshare for Teams: Skillshare for Teams starts at 499$/user per year. The members don’t have to complete exercises or tests.

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Product Management 60

The Product HQ

JUNE 20, 2024

With it, they test these skills as well: Your character, personality, and background Your overall experience in leading a product management team What value can you bring to the organization’s table? However, they’re trickier to answer if you do not prepare for them with ample research. Why do you think we should hire you?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 79

User Testing Product Research Product Management Product Manager 79

Business of Software Conference

NOVEMBER 1, 2023

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Plus, they likely have a marketing budget that can blow yours out of the water.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Product Culture

APRIL 4, 2015

She’d uncovered an opportunity to partner with a local firm that would distribute our free demo to a few thousand of their customers and she was convinced it would be an easy way to generate a lot of new business quickly. It was nearly free marketing, right? Popularity (most of your customers are small). I said no.

Customer Experience 45

Customer Experience Seminar Demo Roadmap 45

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Japan collaboration.

Branding 59

Branding User Testing Customer Feedback Marketing 59

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

Business of Software Conference

NOVEMBER 28, 2019

Secondly you’ve got to pick the markets to target. You’re next most interested in digital and then field – which is people in BMWs arriving at customers in suits trying to sell them stuff – is less interesting which I guess kind of fits with the way the software business is evolving. Then on the other axis.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. March: [link] • Satya Nadella on LinkedIn: [link] • Trump Organization fined $1.6

Seminar 104

Seminar Data Visualization Analytic Tools Research Software 104