Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Userpilot

MAY 3, 2022

Pair that with in-app communication and you’ve got a pretty good marketing strategy. We’re going to teach you how to craft a marketing strategy made for the enterprise sales cycle so you can adapt your sales process. When your marketing strategy focuses on outbound, it’s not so clear.

Enterprise 91

Enterprise Strategy Marketing Outbound 91

Userpilot

NOVEMBER 28, 2022

6 strategies to improve your churn rate and retain more of your customer base. For one, churned users leave negative reviews. If you’re a newer startup, your churn rate will likely be higher. Here’s why: Churned users leave negative reviews. Price-based churned users due to a lack of value.

Feedback Software 90

Feedback Software Customer Feedback Customer Experience User Testing 90

Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Source: Totango.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. G2 is a business software and services review platform that relies on user-generated content to grow organically. Let’s get started. What are growth loops?

Customer Experience 96

Customer Experience User Testing Onboarding KPIs Software Review 96

The Product Coalition

OCTOBER 28, 2019

What No One Tells You About Being a Product Manager at an Early Stage Startup Over a year ago, I asked around, searched for books or articles, went to several talks but found very little advice on being a product manager at an early-stage startup. It’s important for an early-stage startup with limited resources.

Startups 74

Startups User Testing Product Management Product Manager 74

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Any good positioning strategy begins with plenty of research. Your positioning strategy is about finding your space in the market and focusing your efforts on making that space yours. Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. I realized this only as my friend and I talked through strategies he might try. Strategies to switch into product management. Many great PM’s that I have met used this strategy unintentionally.

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

bpma ProductHub

AUGUST 1, 2016

In the pragmatic marketing framework and others like it, market understanding, strategy and definition drive all other activities for product development and delivery. the best way to determine a strategy for your product is to let data guide you.” Deploy different strategies for different audiences. Have a new idea?

Product Management 218

Product Management Product Manager Technical Review Management 218

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Analytics can guide your content strategy decisions both in-app and on other channels like social media.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Usersnap

JUNE 27, 2023

But for startups, the challenge of finding 100 willing beta users can feel like an insurmountable obstacle. Even without a polished final product, there are potent strategies that can ignite excitement and gather a passionate community around your project. Let’s look into these strategies: 1.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. This allows for more targeted marketing and product development strategies. This can guide product differentiation strategies by highlighting emerging trends. Amplitude journey report.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Gainsight

NOVEMBER 11, 2018

The question behind the question is: “The Aptrinsic product, team, and message resonates with me. In fact, we chose Aptrinsic because their product, team, and message is something we want to amplify, not change. As we completed our due diligence on Aptrinsic, we were blown away by the quality of their team and product.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

Intercom, Inc.

OCTOBER 14, 2019

“The old world of sales was akin to a high stakes poker table” If you’ve tried shopping for software in the last two decades, you’ve likely experienced the old world of sales. As a buyer, you were probably greeted by a message along the lines of: “Interested in our product?

Research Software 162

Research Software Software Review Customer Experience Differentiation 162

Intercom, Inc.

AUGUST 14, 2018

Lots of startups approach content production as something that can be done in the founders’ “spare time” – at weekends or evenings. That might work for a while but it’s simply not a sustainable, scalable or sane strategy. The strategy that has paid off – and continues to pay off at Intercom – is publishing evergreen content.

Events 182

Events Article Blog Technical Review 182

Userpilot

FEBRUARY 20, 2023

For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 10, 2023

But you can also create personas based on legitimate user research and make them more useful when designing your onboarding process , marketing messages , sales scripts, and more. Let’s review four types of personas for different teams and use cases. Why is creating personas important?

Research Software 90

Research Software User Testing Analytic Tools Feedback Software 90

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. How to collect customer feedback and opinions for sentiment analysis?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

JANUARY 28, 2022

To get the most out of your win-back strategy you need to segment the inactive subscribers into different categories such as. Users who churned due to missing features: you can send this group a win-back email about the new feature or updates. Segmentation is a powerful strategy in email marketing. The sooner the better.

Feedback Software 90

Feedback Software User Testing Customer Feedback Customer Experience 90

Userpilot

FEBRUARY 21, 2023

You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review. Pendo review.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Good positioning ensures consistent sales and marketing strategies. How to choose your product positioning strategy?

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. To excel in your role as a product marketer you need to stay updated on best practices, industry developments, and all other product marketing strategies. Monday.com – project management software.

Research Software 88

Research Software Analytic Tools Feedback Software Data Visualization 88

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. Some of their clients include KFC, American Express, Adobe, and Patagonia.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Or, does your company use identity and access management software, such as Okta. Sign up for internal training that covers company-wide policies and systems. .>

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Productboard founder and CEO Hubert Palan on mastering product strategy. Far too many businesses rely on early-on hunches to inform their product strategies. Code for America’s Amanda Renteria on defining the citizen experience. Hubert Palan , founder and CEO of Productboard.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Intercom, Inc.

MAY 8, 2019

That’s not inherently bad, but that does change a lot about the way that we operate” Meghan Keaney Anderson has been doing just that at HubSpot for the past 8 years, which feels like a lifetime in the world of startups. This is episode nine of Scale , a brand new podcast series on moving from startup to scale up.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Intercom, Inc.

JULY 11, 2018

People wanted to pass notes and messages, without fear of other people seeing them…. People wanted to leave nice reviews, and tips for other travellers…. file containing the source code of a blogging engine, upload it, run a series of weird commands to unpack it and give it write access, and then configure it. What people want.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

Startups 118

Startups Feedback Software Onboarding KPIs Customer Experience 118

Userpilot

MARCH 16, 2024

Is Appcues or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Examples of strategy questions we ask are things like Should Whispir build a native mobile app? all pointing to a simple fact. not the best candidate. So we don’t do them.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128