The Product Coalition

SEPTEMBER 19, 2021

You might think that after 35 years I would have already gotten used to my eyeglasses and lived with them peacefully, but it wasn’t the case. Four years ago though, my husband started thinking about surgery, and I decided to consider it too. I went to two of the top clinics in my area. But how come?

User Testing 142

User Testing Customer Experience Product Research Startups 142

The Product Coalition

JULY 7, 2023

PLG Starter Pack: A Guide for My Non-PM Friends Did you ever think I only write for Product managers like me? my non-pm friend too. You can adapt the PLG strategy by providing immediate value for your product through free trial accounts and on-the-spot onboarding. NOOO, I write for You!, You don’t believe me?

Onboarding KPIs 100

Onboarding KPIs Customer Experience Feedback Software Customer Feedback 100

Gainsight

FEBRUARY 9, 2022

I’ve received at least 500 emails, texts, and Linkedin DMs like this from SaaS CEOs over my nine years running Gainsight. But to save these leaders time and spread the wealth, I decided to write down my talk track. What is the profile of the individual CSM? And I LOVE getting these messages. Who should own renewals? So let’s go!

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Technical Review 52

The Product Coalition

SEPTEMBER 8, 2021

They post creative photos of their lifestyles, fashionable outfits, and outrageous thoughts on social media profiles. It would likely stop your scroll and intrigue you with its style and confidence… Here I’m sharing a list of the top 5 elderly Instagrammers that have recently caught my eye. Five strong women. Can you imagine that?

Marketing 143

Marketing Magazine Branding Messaging 143

Mind the Product

AUGUST 23, 2017

I started the business in late 2015 to provide a platform for young Indians to create a good impression through their online profile and steer clear of stereotyped profiles plaguing the matchmaking industry in India. As a first-time entrepreneur, I play the role of a product manager among my many roles! Customers are Lazy.

Customer Feedback 88

Customer Feedback Customer Experience User Testing Product Management 88

The Product Coalition

JULY 5, 2020

Start-ups in my experience have two modes when it comes to titles. Either they attract you to join with generous titles, or they apply the philosophy of ‘titles don’t matter’ where most people have basic titles including ‘member of technical staff’, ‘account manager’, or ‘product manager’.

Weak Development Team 80

Weak Development Team Banking Leadership Engineering 80

Nulab

DECEMBER 3, 2020

You can now synchronize your appearance settings across products from your Nulab Account. Set the “Appearance” option to “Use same appearance as Nulab Account.”. Set the “Appearance” option to “Use same appearance as Nulab Account.”. Step 3: Set your appearance preference in your Nulab Account.

Information 54

Information 54

Intercom, Inc.

JANUARY 21, 2020

Text” I’ve installed a lot more than that on my phone: 161 apps at last count. My hypothesis is that text is so common that we’ve forgotten everything it does for us. Also, my dog is 100% adorable. A quick Google search and a calculator tells me that’s an average 25 mobile apps for every person on Earth. of the screen.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Coalition

APRIL 6, 2021

The growth and product ambitions were huge and my role as a Head of Product was to help make this happen. My first focus was building the team and the first step was to get the right people onboard. What profiles? Well, from my experience I can say Yes! In my case, 3 of the new joiners were in this situation.

User Testing 97

User Testing Product Management Product Manager Product Research 97

Userpilot

FEBRUARY 29, 2024

In the context of onboarding, progress bars that show a small starting point, such as completing a basic profile, capitalize on this effect. For example, when you see “Create your account” as complete, it starts the endowed progress effect that motivates them to complete the rest. What your brain says – “Eureka!

Customer Experience 97

Customer Experience Customer Feedback User Testing Systems Review 97

Mind the Product

SEPTEMBER 7, 2018

Manipulation to influence policy with Cambridge Analytica: a company that used personal information harvested from more than 50 million Facebook profiles to target users and influence the 2016 US elections. The problems we are creating as an industry for the general public are originating from a lack of ethical accountability.

Software Review 128

Software Review Technical Review Development Team Review Weak Development Team 128

Mironov Consulting

DECEMBER 5, 2023

  In my experience, this is mostly ineffective if it’s done only once a year — especially if focused on how much money we need to make, rather than how we’re going to make it.   Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Amplitude

JANUARY 9, 2018

One of my most favorite books related to product management is Lean Analytics. One of my favorite quotes in Horowitz’s Hard Thing about Hard Things is “All decisions were objective until the first line of code was written. It builds company-wide trust through accountability, and ensures that your team has space to breathe.

Data Visualization 79

Data Visualization Analytic Tools User Testing Weak Development Team 79

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Andrea, who calls herself a “Product Thinker” and “a professional asker of many questions”, has amassed 1600 followers on her Medium account. CEO of Product Labs. Final Thoughts.

Technical Advisors 114

Technical Advisors Product Research Analytic Tools User Testing 114

Product Management and Strategic Marketing

AUGUST 31, 2020

Being a product management professional, I have posted that on my profile and have been widely endorsed. But I was surprised to see that some of my colleagues who are recruiters, CFOs, VCs, sales people, etc. Most of you are probably familiar with skills & expertise on LinkedIn.

Product Management 52

Product Management Product Manager Finance Product Research 52

Mind the Product

DECEMBER 4, 2018

” Here’s my answer: CEO support for the project. In 2009, we faced a revolt when we removed Profiles, a feature that allowed members to manage multiple queues, even though only 2% of members used this feature. Netflix eventually reinstated Profiles. Did I mention that most of our board members used Profiles?). (Did

User Testing 144

User Testing Strategy Customer Experience Product Research 144

Intercom, Inc.

DECEMBER 20, 2022

It hurt to read it, knowing that we’re in charge and accountable for how the product and engineering team work at Intercom. When I think of my professional life, I would like to think of myself as a product manager or a product person, and that’s it. But I don’t think this could be generalized, this is my personal experience.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

The Product Coalition

MARCH 10, 2021

Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. There is simply no formula for a team profile that will ensure a team will work together well. giving our users features they love.

Research Software 140

Research Software Webinar Product Research User Testing 140

Product Innovation Educators

DECEMBER 31, 2018

My first job in electrical engineering was in control systems for power plants, which led to a project designing user interfaces for those control systems. I worked as a strategic consultant and then eventually made my way into marketing and product management. Useful links: Connect with Brian via his LinkedIn Profile.

Data Visualization 79

Data Visualization Analytic Tools Artificial Inteligence Product Management 79

The Product Coalition

DECEMBER 23, 2023

According to research from K2 Space , a UK-based design consultancy, we found the following account of what’s reportedly the first office: “The first office building was built in 1726 in London and became known as The Old Admiralty Office. I credit much of my career to escaping that place in the early 2000s. And yet — AND YET! — I’m

Fractional CTO 118

Fractional CTO User Testing Research Software Reporting Tools 118

Intercom, Inc.

MARCH 12, 2019

As part of this shift, we identified thousands of customers whom we believed would benefit from scaled account management , a new sales motion for Intercom. After we realized it was critical for relationship managers to make customer calls, we adapted the hiring profile for the role and updated our training.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Pragmatic Marketing

DECEMBER 3, 2019

Conducting and synthesizing early market research to identify the product's core target audience and user profiles and2. “We sit together, work together, debate together and ultimately take shared ownership and accountability over each strategy,” she said.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Pragmatic Marketing

DECEMBER 3, 2019

Conducting and synthesizing early market research to identify the product's core target audience and user profiles and2. “We sit together, work together, debate together and ultimately take shared ownership and accountability over each strategy,” she said.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

DemandMatrix

MAY 4, 2021

This was a problem I had in my first startup where we could not figure out who is using Siebel or SAP CRM (remember that!) As one of the leaders, we have the broadest coverage and highest volume of companies profiled in the market. As the technical founders, we decided to focus on technology companies and the technologies used by them.

User Testing 52

User Testing Customer Experience Vision Data Visualization 52

eG Innovations

AUGUST 26, 2022

After doing my bachelor’s in Business Administration in I jumped straight into an MBA course. This includes setting up a professional LinkedIn profile ! She told me that companies like IBM and Amazon AWS are always looking for people with IT experience, so that helped me to make up my mind!

Research Software 52

Research Software Banking B2B Marketing 52

Intercom, Inc.

JUNE 21, 2018

That means your focus should be on building the right customer profile and developing precise messaging to reach them. Max Altschuler: I’ve been an entrepreneur my entire life. I was sharing what we were doing on my blog at the time. It was about testing our ideal customer profile religiously.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

eG Innovations

SEPTEMBER 29, 2022

In my experience, I have seen many customers frequently using Pay-As-You-Go (PAYG) subscriptions. These VMs may also have affiliated storage accounts for data storage and public IP address for their external access. Similarly, it is not possible to find Azure Storage Accounts that have not been used for long time. The Challenge.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Intercom, Inc.

JANUARY 14, 2021

I got my master’s in computer science back in Prague, then I ventured into the world of consulting and spent several years at Accenture. I got an MBA and tried several startups – some failures under my belt there – and then ended up at a company in the business intelligence space called GoodData. ” So we did that.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

SEPTEMBER 10, 2022

When setting up your team account, Miro asks how users have heard of the platform as the last question using a multiple-choice drop-down menu. After selecting how they plan on using the app, the survey asks more questions to profile the users, depending on their chosen answers. Brand] made it easy for me to solve my issue.

Customer Feedback 90

Customer Feedback Product Research Feedback Software User Testing 90

People-First Product Leadership

DECEMBER 4, 2023

Often referred to as “ideal customer profile” or ICP for short. See the references to x%, # new accounts, and other numbers in the Company Strategy and Goals on a page above. Subscribe for free to receive new posts and support my work. Customers : Who is your ideal customer? These are your key results. See you soon!

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Gainsight

MARCH 19, 2020

Account value. As the Success leader, you have an obligation to measure the performance of each account in the following ways: When the deal closed (relative to end of quarter). Account executive. This exercise will reveal one or more customer profiles that are ideal for your product. Health score. Renewal date.

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

The Product Coalition

JANUARY 12, 2023

It addresses a specific customer profile with specific needs and clearly explains how the product will meet those needs. Their definition of value often revolves exclusively around ROI or brand value but rarely takes the customer into account. That being said, your value proposition should also be targeted to a precise user segment.

Product Research 126

Product Research User Testing Weak Development Team Customer Experience 126

eG Innovations

NOVEMBER 30, 2021

WebSocketService.exe runs as a Local System account and listens on 127.0.0.1:9002. Profile management requirements. For non-persistent deployments, you will need to use a solution like FSLogix to ensure that the appropriate Teams data stored in the user profile is persisted. Profile management inclusion. App Layering.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

ProductPlan

JANUARY 17, 2023

Can’t I just use my knowledge of the customer’s domain to create create solutions to their problems?” Here’s his quote: “Some people say give the customers what they want, but that’s not my approach. You’ll probably need more than the standard free account to leverage these results fully, but the cost may be worth it.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

The Product Coalition

APRIL 5, 2020

In a usability interview, I sit with Catherine, an accounting and compliance specialist representing the international finance industry. To do research like this is not to be taken lightly, because this is where in my line of business, the importance of due-diligence is critical.” It wouldn’t be appropriate in my opinion.

Systems Review 78

Systems Review Software Review Research Software User Testing 78

Gainsight

MARCH 9, 2020

Account value. As the Success leader, you have an obligation to measure the performance of each account in the following ways: When the deal closed (relative to end of quarter). Account executive. This exercise will reveal one or more customer profiles that are ideal for your product. Health score. Renewal date.

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Intercom, Inc.

JANUARY 5, 2023

I tried to correct the error of my ways from an early consulting career by joining a startup company in the customer service IVR service bureau field. And then, I decided to hang out my shingle, and help other companies give back. And those would usually be surrounding intents such as, “I want to cancel my account.”

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138