Userpilot

OCTOBER 20, 2024

Consider some automation options to explore: Include a welcome message that uses the customer’s name and other data gathered from the signup. Mailchimp can personalize this email for each user, using their name and any other personal information they may provide. So, avoid leaving your welcome page blank. Source: Mailchimp.

Onboarding KPIs

Lenny Rachitsky

JULY 13, 2025

The paradox of speed: why “building nothing first” can get you to product-market fit faster Where to find Jake Knapp: • X: [link] • LinkedIn: [link] • Website: [link] Where to find John Zeratsky: • X: [link] • LinkedIn: [link] • Website: [link] In this episode, we cover: ( 00:00 ) Introduction to Jake (..)

User Testing

UX Planet

MAY 1, 2025

Each listing says Hosted by [Name] and includes a host profile with pictures, bios, and reviews. . - Airbnb Rebranding to Belong Anywhere Humanising EveryStay One of Airbnbs most meaningful UX decisions is highlighting the human hosts behind each listing. Instead of faceless hotel rooms, users meet real people who host theirspaces.

Research Software

Userpilot

OCTOBER 28, 2024

47% User Activation Rate with Userpilot: Attention Insight Case Study Attention Insight improved their new user activation rates by over 47% with Userpilot’s onboarding flows. Click here to read the full case study about The Room. They started with Pendo , a big-name product management and digital adoption tool.

User Testing

freshtrax

MAY 30, 2025

Legal experts warn that even under Chinese law, misleading use of brand names could violate laws concerning origin labeling and brand misrepresentation if consumers believe they’re buying products made in Kyoto. There are multiple companies in China marketing matcha under the Uji name, each requiring individual lawsuits.

User Testing

UX Planet

MARCH 3, 2025

Social Proof: Incorporate customer testimonials, case studies, and trust badges to build credibility. Use real names and photos for authenticity, such as Rated 4.9/5 This aligns with WordStream s advice to use concise copy for scannability, especially for busy visitors. 5 by over 1,000 customers.

User Testing

UX Planet

JUNE 9, 2025

Gather notes into your affinity wall For exploratory studies (e.g. Consider using annotative coding to tag notes with identifiers like participant names, themes. This future-proofs the research outputs even further by being discoverable without tech logistics getting in the way. Mural , Miro , etc.) is recommended.

Data Visualization

Centercode

JULY 25, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.

User Testing

Centercode

JUNE 24, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Userpilot

JANUARY 15, 2025

For example, according to a study by GetResponse , the average open rate for welcome emails is around 63.91%. To make it persuasive, I love to include some social proof, like testimonials or case studies, to show users how others are benefiting from your product. I mean, the onboarding email could at least use my name.

Onboarding KPIs

Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy

Product Innovation Educators

FEBRUARY 3, 2025

Analyzing the Milkshake Case Study The milkshake story illustrates how JTBD helps us understand existing products. The Snickers vs. Milky Way Case Study Another interesting JTBD example comes from Chris Spiek, who shared it in episode 057 of this podcast. The story involves two candy bars: Snickers and Milky Way.

User Testing

Userpilot

JULY 22, 2025

A study by Rocketlane found that 60% of companies use 4–6 tools just for onboarding. Forrester has a similar report: its study shows knowledge workers spend as high as 30% of their productive time looking for data. I know firsthand how problematic this can be. Userpilot solves this.

Onboarding KPIs

Userpilot

MAY 17, 2025

They began with China , which has one of the worlds biggest populations of language learners, with high demand for affordable, self-paced study. Here are a few practical tips: For both platforms: Translate your app name, subtitle, description, and screenshots to reflect your apps value in the local language and culture.

Analytic Tools

Userpilot

MARCH 30, 2025

Reposting reviews, case studies, and testimonials adds authenticity and social proof, making it easier to convert new users. User testimonials and case studies: Share real success stories from users, ideally showcasing quantifiable benefits. Including popular names like Hubspot, Atlassian, and Netflix. Single sign-on (SSO).

Research Software

Userpilot

FEBRUARY 12, 2025

So to dig into the cause of your problem, its best to follow at least one of the following methods: 5 Whys As the name suggests, the 5 Whys method involves questioning the problem by asking yourself why 5 times. They must be validated with data in order to have some weight in the decision-making process.

Feedback Software

Product Innovation Educators

JANUARY 27, 2025

Interestingly, most serial innovators he studied did not have traditional business degrees. These case studies demonstrate how organizations can achieve breakthrough results even in traditionally conservative markets. Success often comes from knowing when to push forward and when to build quiet momentum for change.

Research Software

UX Planet

JUNE 30, 2025

For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023). The study found nearly 98% of banks (and insurers) either already use or plan to use generative AI in the near term — the highest among industries.

Data Visualization

Userpilot

MAY 17, 2025

Platform fragmentation makes everything worse Youre not just dealing with different UI components: Youre dealing with separate SDKs, OS-level restrictions (hello, App Tracking Transparency), different lifecycle models, and even different naming conventions. Each event should have: A clear event name. A short description.

Data Visualization

UX Planet

FEBRUARY 6, 2025

This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. As the name suggests, it is used to create a little happiness boost in the brain using bright colors, playful shapes and patterns that evokes a sense of energy and excitement. The goal?

Banking

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. That question invariably also comes up when strategizing anything that pertains to Design Tasks/Activities/Operations.

Research Software

Userpilot

JULY 10, 2025

We use their first name. It opens with the user’s name and encourages them to reach out for human contact. Studies show that personalized emails enjoy 2X open rates. For example, a 2023 study by Segment found that businesses employing personalization experience an average of a 38% boost in customer spending.

Analytic Tools

Userpilot

JUNE 30, 2025

How this can be done via lifecycle email marketing: Send advanced feature spotlight emails, use-case-specific guides, invitations to advanced webinars, case studies demonstrating the use of complex features, upgrade offers, feature recommendations based on their usage patterns, etc. But good personalization has to go beyond just names.

Feedback Software

Userpilot

JUNE 30, 2025

You can include a brief testimonial or mini case study to demonstrate the real benefits and turn curiosity into progress. A simple “Hey <name>” and a catchy subject line go a long way. They celebrate the first milestone after using the product, and also personalize the email by addressing you by name. What’s good?

User Testing

Userpilot

JULY 17, 2025

The new feature announcement email A feature announcement email, as the name suggests, informs users about new releases. Promoters get an immediate follow-up asking for a G2 review or case study, while detractors receive a quick “How can we improve?” Pro tip: With Userpilot, we trigger an NPS follow-up question based on the answers.

Onboarding KPIs

Userpilot

JUNE 11, 2025

average across industries and last in our study. Userpilot is also designed with privacy in mind and doesn’t capture sensitive data like patient names or personal IDs. Yet one glaring challenge remains: healthcare apps struggle to keep users engaged. In our 2024 benchmark, Month-1 retention for healthcare sits at just 34.5% , fully 12.4

Customer Experience

Product Culture

JANUARY 22, 2025

We dive into this case study and more collaborating with stakeholders in Chapter 5, Roadmaps, from Aligned: Stakeholder Management for Product Leaders. Workers were more productive, and relationships with managers were better. Each of the other two had lower productivity and poorer worker/manager relationships.

Naming

Product Culture

FEBRUARY 5, 2025

Studying this will help you understand who are the most critical stakeholders to build relationships with and where loyalties lie. Your organizations structure tells you who has the real power, how information is shared, and who makes the big decisions.

Naming

UX Planet

JULY 17, 2025

I found the program by searching for mentions of UX in college course lists or area of study descriptions. But it was cool to get the full college experience while still studying something I loved. Many of my co-workers studied Human Factors, Computer Science, Engineering, or Psychology. Everyone was going to college.

UX

UX Planet

JULY 29, 2025

But there are plenty of other design principles, rules and ‘laws’ in UX that are heuristics in all but name. Further reading 14 golden rules of UX writing (Bootcamp) UX Writing: Study Guide (Nielsen Norman Group) Readability in UX/UI Design (Interaction Design Foundation) 10. There’s a lot of design rules, principles and laws.

Weak Development Team

Lenny Rachitsky

JUNE 29, 2025

Lexicon is behind iconic names such as Sonos, Microsoft’s Azure, Windsurf, Vercel, Impossible Foods, BlackBerry, Intel’s Pentium, Apple’s PowerBook, and Swiffer. Over 40 years, David’s team has named nearly 4,000 brands and companies, employing over 250 linguists and pioneering naming innovation.

Naming

Alchemer Mobile

JUNE 17, 2025

June 17, 2025 – Alchemer, a global leader in customer experience and feedback technology, is proud to announce it has been named to Inc.’s The platform is used by companies worldwide to collect customer feedback, run employee engagement studies, conduct market research, measure brand sentiment, and more.

Naming

eG Innovations

JULY 9, 2025

There are usage requirements and limits on the number of user-defined tags that can be added to an AWS resource (see: Tag naming limits and requirements in the AWS General Reference guide). Figure 1: The ”AWS Billing by Tag” test includes the ”GROUP BY TAG NAME” parameter field. See Figure 1.

Data Visualization

Business Acumen Institute

SEPTEMBER 18, 2023

Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. Sometimes I work in a company and I say, can you name a process and somebody will name something like local I work with a lot of these people, the product development process.

Data Visualization

UserVoice

APRIL 4, 2017

When it comes to studying user-experience and their interactions with your product, UserTesting comes highly recommended due to its robust set of usability-testing functions. Both platforms are designer-friendly solutions that power iterative interface wireframes, and both have some big names on their customer lists.

Research Software

Userpilot

JUNE 26, 2025

There are multiple content options available too, such as numerous video tutorials, live walkthroughs , webinars, and case studies, catering to different learning styles. Spotify’s support page starts with a friendly greeting with a name, which makes the experience feel personal.

Feedback Software

PMLesson's Ace the PM Interview

MARCH 5, 2025

Includes : Real take-home case studies, technical and dashboarding skills, and strategies from interviewers at top tech companies. Highlight the most relevant projects that align with the goals of the data analyst role you're applying for. 🧠 Check out our complete data analytics interview prep course.

Data Visualization