Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Here are some steps that you can apply: Review your product’s instrumentation and if you haven’t already, create an inventory all of the events and their attributes: Event Name; When the event is triggered; Attributes captured along with the event (location, date/time, duration, etc).

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Data Visualization Dashboard User Testing KPI 170

Indicative

AUGUST 12, 2020

G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. . Using a Business Intelligence tool such as Tableau or Looker? Indicative is the only Customer Analytics platform designed specifically for non-technical business users that connects directly to your data warehouse.

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Data Visualization Reporting Tools Analytic Tools Technical Review 105

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. These massive deals show that BI tools and data warehouses are a powerful combo that companies across the globe are incorporating into their tech stacks. Ready to get started?

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Data Visualization Analytic Tools Reporting Tools Technical Review 103

Mixpanel

JANUARY 9, 2020

Data about its users would include: when a user uploads an image to the app, likes another user’s image, or comments on an image; the location from which the user is posting; the user’s name and email; and the frequency with which they interact with the app. Looker or Tableau) require extensive technical skills and knowledge to operate.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 129

The Product Coalition

APRIL 6, 2021

These types of analysis are trivial with tools like Tableau and should be no more feared than building a simple spreadsheet. Incidentally, even as a data scientist, I will often use Tableau for a quick initial feel for the data (provided the data has been consumed properly so that meaningful slice-and-dice is readily accessible?

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Data Visualization Analytic Tools Customer Feedback Agile 113

UserVoice

JULY 4, 2019

However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. Both platforms are designer-friendly solutions that power iterative interface wireframes, and both have some big names on their customer lists. User Research Tools for Product Managers.

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Research Software Analytic Tools Data Visualization Feedback Software 100

Amplitude

DECEMBER 10, 2020

In a response to an early draft of this series, Eric Peterson (co-founder of Automaton, previously at Tableau), made this astute observation: I wonder if instrumentation apprehension/paralysis is rooted in a fundamental lack of data literacy. Collection ID and Collection Name). What are the most popular prompts? Prompt ID).

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Data Visualization Customer Feedback Events Customer Experience 111

Imaginary Cloud - Design

JANUARY 30, 2020

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. Namely, its potential to provide companies with actionable insights rather than with abstract raw data. However, quite often, the two go together. Chandra Steel, PCMag.

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Data Visualization Analytic Tools Research Software Feedback Software 103

The Product Coalition

FEBRUARY 16, 2020

Step 2: Naming your events and actions The name for your events is critical to your data collection. No one will use the data you’ve collected if the names are confusing. To visualise the data, use Google Analytics , Amplitude , Tableau , Adobe Analytics , or Heap , to name a few.

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Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

The Product Coalition

OCTOBER 15, 2019

Naming your events and actions The name for your events is critical to your data collection. If the names are not clear, then no one will use the data you’ve collected. To visualise the data, use Google Analytics , Amplitude , Tableau , Adobe Analytics , or Heap just to name a few.

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Data Visualization Product Management Product Manager Transportation 67

Amplitude

MAY 7, 2018

It includes their knowledge of analytics tools (Amplitude, Tableau, SQL, etc.) Side note: Choosing names for personas. Names matter. Personas are not going stick if the names to describe them aren’t right. We wanted the names to capture the unique characteristics of the persona without a need for additional information.

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User Testing Customer Feedback Customer Experience Data Visualization 74

Userpilot

MAY 22, 2023

For example, all names referring to the same event should be exact regardless of the platform. Then you either import the data manually into a business intelligence (BI) tool like Looker or Tableau or an analytics platform like Segment. As the name says, these are recordings of user activity on the website or inside the product.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 20, 2023

Tools using data samples for estimations Analytics tools , like Google Analytics or Tableau to name just a couple, use data samples to estimate results. First, it standardizes what data is collected across different platforms as well as event naming conventions, ensuring consistency in the type of data gathered.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

MARCH 18, 2021

Tanya Sivo: Hi, my name is Tanya Sivo and I’m a product designer. This doesn’t replace the place of third-party tooling like Tableau and GoodData. Rati Zvirawa: Hi, I’m Rati, product manager at Intercom. I focus on the reporting area where we report on all things that happen at Intercom for you.

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Data Visualization Reporting Tools User Testing Customer Feedback 211

Mixpanel

AUGUST 11, 2020

How is Mixpanel different from BI tools like Looker, Tableau, and Mode? Looker, Tableau, Mode): Used to ingest and collate data from sales, finance, and other parts of the company in order to inform business strategy and tactics, and report on KPIs like ARR and revenue churn.

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Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

FEBRUARY 21, 2024

Predictive analytics Predictive analytics , as the name suggests, predicts customer behavior, sales, future revenue, potential risks, and more. Synthetic data Synthetic data, as the name suggests, is data that’s been artificially generated when real-world data is insufficient or non-existent. Source: Tableau.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

NOVEMBER 14, 2023

For example, make sure to standardize event names across different apps for easier analysis afterward. In short, the tool enables you to automatically export data from 50+ data sources, transform it, and export it into spreadsheets or BI solutions like Google BigQuerry, Looker Studio, or Tableau.

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Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Centercode

AUGUST 7, 2020

Take a cue from world-leading tech companies like Ring, Cisco, and Tableau. For QA managers, coverage is the name of the game. So how do you, a resource-strapped beta team, reduce the costs of customer testing without sacrificing thoroughness or compromising the quality of your product? QA Managers.

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User Testing Product Research Reporting Tools Testing 78

Modus Create

APRIL 13, 2022

Atlassian Analytics also plans to integrate with external business intelligence (BI) tools, such as Tableau or Microsoft Power BI, in the near future. Team ‘22 also featured a special announcement for us — Modus Create was named Atlassian Partner of the Year 2021: Services. Image Source: atlassian.com. New Editor Feature.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 75

Userpilot

JULY 1, 2024

These discussions can provide valuable feedback on products, perceptions of your company’s brand name, or opinions on competitors. Focus Groups : Hold discussions with small groups of 5 to 10 people from your target audience. Hotjar : Combines analytics and feedback tools to give teams insights into user behavior and preferences.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userpilot

JULY 21, 2024

Data analysts have a plethora of tools to enhance their work: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Network with data professionals : Some of the big names to follow on Linkedin include Cassie Kozyrkov, Steve Nouri, Ben Rogojan, etc.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

Common tools include Userpilot for user onboarding , Zendesk for customer support, Google Analytics for website analytics, HubSpot Service Hub for customer service management, and Tableau for data visualization. The ideal candidate will have a passion for understanding customer needs and improving their experience with our SaaS products.

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Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

JULY 14, 2024

Network with data professionals : Some of the big names to follow on Linkedin include Cassie Kozyrkov, Steve Nouri, Ben Rogojan, etc. Tableau (Best for data visualization) : Tableau is a data visualization tool that allows users to create interactive dashboards and reports.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Mixpanel

JULY 24, 2023

Instead of the Blog Engagement Board (or whatever the content team named it) being impossible to find, it can be nested right at the top of the Marketing Board, where everyone in the company would know to look. With Boards on Boards, you can organize related product launches under a broader team Board.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Mixpanel

JULY 24, 2023

Instead of the Blog Engagement Board (or whatever the content team named it) being impossible to find, it can be nested right at the top of the Marketing Board, where everyone in the company would know to look. In Mixpanel, areas of analysis work together as layers.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Userpilot

JULY 23, 2024

Integrations : Marketo offers extensive integrations with various platforms, including CRM systems like Salesforce and Microsoft Dynamics, analytics tools like Google Analytics and Tableau, and content management systems like WordPress and Drupal. You can also score your leads based on their engagement and behavior.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

Modus Create

MAY 19, 2022

Global brands, including Hootsuite, turned to Atlas Authority’s team of certified experts to optimize all facets of their Atlassian stack with end-to-end services and licensing support, and its leading marketplace applications , such as Notification Assistant for Jira and Tableau for Confluence.

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Certifications Software Developers Software Development Consulting 40

Userpilot

JULY 14, 2024

Data scientist job description template Title : Data Scientist Company : [Your Company Name] About Us : [Company tagline or a brief mission statement (1 sentence)] Join us and make an impact! Tableau, Power BI). We’re looking for a talented and passionate Data Scientist to join our growing team.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 18, 2023

user/month Business – $24.99/user/month user/month Enterprise – custom pricing G2 review 4.3/5

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Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

AUGUST 28, 2024

Personalize Your Approach : Address customers by their names and tailor your responses to their specific situations. Personalize Your Approach : Address customers by their names and tailor your responses to their specific situations. Be Patient : Maintain patience, especially with frustrated or confused customers.

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Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Revulytics

APRIL 17, 2019

The solution has a name: software usage analytics. Where you’ll find SQL, Tableau, and/or other technical expertise to build your reports. For example, you might collect specific string data or name-value pairs whenever an event occurs, to capture more detailed user environment or application status parameters.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Userpilot

AUGUST 28, 2024

Adopt a Personalized Approach : Remember customers’ names, and past interactions and take into account their specific needs, and provide customized solutions for each customer instead of blanket replies. Communicate Clearly and Frequently : Keep your customers informed with regular updates using clear, jargon-free language.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 26, 2024

The name comes from the shape of the chart illustrating the number of users progressing from one stage to another. Tableau: Best for data visualization Tableau is a versatile data visualization tool that enables SaaS teams to create interactive and shareable dashboards. Best tools for data analysis reports: Tableau.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Usersnap

JULY 17, 2020

LingoHub – recently named as a high performer in 2020 by G2 – is one of the hidden champions in translation management. Many companies like Tableau and many others are using Usersnap for managing their translations. Having no public plans available rather means a much more enterprise-focused pricing.

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Feedback Software Reporting Tools Research Software Software Review 52

Gainsight

JUNE 17, 2020

That all leads to a lot of self-service, tinkering, and experimenting, which in turn leads to high-growth potential sales at innovative companies like Facebook, Strava, Tableau, and Snap. . Before Gainsight, our CS teams relied on notes in Github, Evernote, Microsoft Word, Google Docs, Dropbox—you name it.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

Userpilot

JULY 28, 2024

Data scientist job description template Title : Data Scientist Company : [Your Company Name] About Us : [Company tagline or a brief mission statement (1 sentence)] Join us and make an impact! Tableau, Power BI). We’re looking for a talented and passionate Data Scientist to join our growing team.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mixpanel

JULY 24, 2023

Instead of the Blog Engagement Board (or whatever the content team named it) being impossible to find, it can be nested right at the top of the Marketing Board, where everyone in the company would know to look. With Boards on Boards, you can organize related product launches under a broader team Board.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40