Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. I am a user experience practitioner from the day I started thinking about life.

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Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

AUGUST 30, 2023

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. What are heat map tools?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

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Reporting Tools Magazine Software Review Customer Experience 59

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. These chatbots are extensively used in various industries and applications to streamline processes, improve customer experiences, and automate tasks.

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Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. TL;DR Product analytics involves tracking and analyzing the information about user interactions with your product.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. link] covers most of the FAQs about our licensing policy. Questions & Answers.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

UX Studio: Product Management

SEPTEMBER 12, 2021

The British dystopian series, Black Mirror envisions our worst nightmares about technology. The concern about how everyday digital experiences influence our lives has been growing louder than ever. . Relations between technology and design. Technology is based. They made names and photos front and center on the platform.

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Research Software Data Visualization Reporting Tools User Testing 138

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. With that in mind, software quality comes to the fore. Users now are seeking portable purchasing options with properly handled and high-performance applications at the helm. introducing innovation and upgrading software products.

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Reporting Tools Technical Review User Testing Software Review 132

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. Let’s dive right in!

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Userpilot

JANUARY 15, 2025

But are you missing out if you haven’t embraced this powerful technology? Security challenges and what to look out for when choosing a session replay tool. Three of the best session replay software to consider. A session replay is a reproduction of a users experience on your website or app.

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eG Innovations

MARCH 22, 2019

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. The HDX protocol provides a high-definition experience of published applications and desktops to users.

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eG Innovations

MAY 22, 2025

If developing scalable, agile applications is a priority for your business, microservices may provide a compelling solution. The proper microservices definition refers to a modern architectural approach where an application is built as a collection of loosely coupled services. Consider a typical ecommerce platform.

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Reporting Tools Agile Data Visualization Technical Review 52

Userpilot

MARCH 21, 2025

Mobile app optimization is the process of improving an apps performance, usability, and engagement to keep users active and reduce churn. It ensures faster load times, intuitive navigation, and a smooth user experience. Memory Leak Detection & Resolution Are there any memory leaks present (use profiling tools)?

Analytic Tools 58

Analytic Tools Feedback Software Research Software Data Visualization 58

eG Innovations

APRIL 7, 2025

As organizations explore different solutions to address these needs, two popular technologies stand out: Virtual Desktop Infrastructure and Virtual Private Networks, or VDI and VPN. So, which solution is better for your organization’s specific needs—VDI or VPN? However, VPNs come with some limitations. What is VDI?

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Customer Experience 52

eG Innovations

JANUARY 31, 2020

Therefore, user experience is top of mind for IT executives in today’s application-centric world. IT admins are measured by user experience metrics in today’s digital economy. Hence, the user experience must be central to an IT monitoring strategy, irrespective of the type of applications being used by the business.

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Data Visualization Analytic Tools Customer Experience Feedback Software 59

Arkenea

MAY 12, 2025

The solution? The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. In 2025, US businesses face unprecedented challenges finding affordable, quality tech talent.

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eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Dynamic Thresholds.

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Reporting Tools Data Visualization Artificial Inteligence Software Review 87

Userpilot

FEBRUARY 2, 2023

Content testing is a form of user experience research that measures the quality and performance of content. TLDR; Content testing is a form of user testing where you measure the effectiveness of your site’s content. It’s important to prevent bad content, which affects user experience and leads to churn.

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User Testing Research Software Feedback Software Product Research 98

Ask Benny

JANUARY 25, 2020

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. To properly do it, you need to ship it fast to customers, check its performance, and iterate on the solution, until the wanted outcome is reached (see also When Performance Is Measured By Results).

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

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Reporting Tools Data Visualization Analytic Tools Enterprise 59

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. 1 Logon Times.

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Reporting Tools Technical Review Customer Experience Systems Review 89

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. Every modern organization depends on software.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 21, 2024

The main analytics tools Heap offers and how to use them effectively. TL;DR Heap tracks a variety of data in two ways: Auto capture : Automatically records events like clicks, page views, sessions, and user properties without manual tagging. Consider a Heap alternative if: You require an all-in-one platform for product management.

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Analytic Tools Data Visualization Feedback Software Events 101

eG Innovations

OCTOBER 23, 2019

Adoption of new techniques, better tools, and improved collaboration methods continue to be on the rise in the DevOps universe. There is a plethora of tools available — open source and OEM solutions — that can be used for each of these stages and some across various stages. Read on to see our pick of 10 tools. Kubernetes.

Reporting Tools 51

Reporting Tools Research Software Feedback Software Software Review 51

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. Mobile payment systems are a good example of this. How can we make users feel safe regarding products and services? Trust is a crucial factor for a business to grow.

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eG Innovations

SEPTEMBER 27, 2019

VMware vRealize® Operations (also referred to as the vROps) is a native solution from VMware that provides operations management across physical, virtual, and hybrid cloud environments spanning many VMware technologies and products. Now, it’s sold as a standalone solution. What is VMware vRealize Operations? Architecture.

Data Visualization 14

Data Visualization Analytic Tools Reporting Tools User Testing 14

Ask Benny

JULY 16, 2018

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. To properly do it, you need to ship it fast to customers, check its performance, and iterate on the solution, until the wanted outcome is reached (see also When Performance Is Measured By Results ).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. To properly do it, you need to ship it fast to customers, check its performance, and iterate on the solution, until the wanted outcome is reached (see also When Performance Is Measured By Results ).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

FEBRUARY 26, 2019

CollabNet VersionOne state in their 12th annual report that 94% of organizations practice agile, but only 14% are doing it maturely. To properly do it, you need to ship it fast to customers, check its performance, and iterate on the solution, until the wanted outcome is reached (see also When Performance Is Measured By Results).

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Centercode

FEBRUARY 11, 2021

Department of Commerce reported a 30% increase in online spending from 2019 to 2020 (compared to the previous 13% increase year over year). More than 62% of consumers now say they’re shopping online more than they used to, with 36% reporting they shop online weekly. Customers Are Embracing Flexible Return Policies.

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User Testing Technical Review Customer Experience Product Research 98

eG Innovations

MAY 22, 2020

I recently published an article on Citrix Performance Analytics (also called Citrix Analytics for Performance), part of the Citrix Analytics service in Citrix Cloud. In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market.

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Analytic Tools Data Visualization Reporting Tools User Testing 59

Mixpanel

SEPTEMBER 23, 2021

We spoke to David Martin, Senior Solution Engineer at Split, about how feature flags open up dynamic, low-risk possibilities for product experimentation—and, thanks to Split and Mixpanel’s integration , without leaving data holes in your valuable product analytics. David is a Solutions Engineer for Split Software.

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Analytic Tools Data Visualization User Testing Reporting Tools 97

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Code for America’s Amanda Renteria on defining the citizen experience. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. And what a year it has been!

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Reporting Tools Feedback Software Research Software Technical Review 118

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

APRIL 3, 2025

This is exactly why mobile in-app messaging matters, so your user experience doesn't end up feeling clunky and impersonal. In-app messages help build this continuity, connecting with users where they are in the mobile app without disrupting their experience. And this silence just ruined the user experience.

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Arkenea

DECEMBER 8, 2024

API platforms offer stringent security standards and features that enhance the digital ecosystem. They provide users access to confidential data from multiple devices without risking security. FHIR RESTful API is designed to retrieve only the desired electronic data from the system, rather than returning an entire bundle of ePHI.

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