The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? Do experiments. ChatGPT API is the key to unlocking a whole new level of engagement and automation.

ChatGPT 156

ChatGPT Customer Experience Research Software Artificial Inteligence 156

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Analyze the collected data and prioritize changes.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility. Get a demo.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

Data Visualization 104

Data Visualization Customer Experience User Experience Analytic Tools 104

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Instead of preparing perfect presentations for the boardroom, successful product managers: 1. Build consensus through ongoing dialogue 3.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Innovation Educators

DECEMBER 16, 2024

The Validation Component The heart of solution identification lies in customer validation.

Research Software 266

Research Software Feedback Software User Testing Product Research 266

Alchemer Mobile

NOVEMBER 13, 2024

Website feedback and online surveys : These collect opinions about digital experiences, focusing on usability and content quality. Businesses can use this feedback to improve website navigation, enhance user experience, and drive conversions. For instance, “How satisfied are you with our customer service?”

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Innovation Educators

JANUARY 17, 2022

Collecting data at every touchpoint and simplifying the user experience would be a huge effort for old insurance companies. We collect behavior data and customer feedback to improve the user experience. We collect data as users read explanations and use that to optimize how we present information.

Feedback Software 260

Feedback Software Data Visualization Customer Feedback Customer Experience 260

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. Guest Post by: Sean Echevarria (Mentee, Session 3, The Product Mentor) [Paired with Mentor, Dustin Levy]. And I caught what some might say was the product bug!

Product Research 367

Product Research User Testing Product Manager Product Management 367

UX Planet

MARCH 6, 2025

When presenting your design, instead of showing pure UI design, its better to wrap it in the format of astory. The solution (your design) Present your design in a way that directly addresses these painpoints. Lo-fi storyboard by KennethChan If you plan to use the storyboard for a presentation, you need to give it more love.

User Testing 100

User Testing Customer Feedback Customer Experience Management 100

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. Present the context and be specific on your needs and agree on an expected timeline. For Reports: “Seek wisdom, not labor” – Jordan Bergtraum. More About The Product Mentor.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Intercom, Inc.

JUNE 22, 2022

Custom Actions lets you make API calls that can present information in bots (e.g. A flexible way to import and model your data in a way that makes sense for your business, giving you brand new flexibility and control over your data, resulting in better end-user experiences and more powerful capabilities for teammates using Intercom.

Customer Experience 218

Customer Experience Inbound Data Visualization Customer Satisfaction 218

The Product Guy

MAY 3, 2018

Sometimes the team will present their feedback from customers who say the the product does not do ‘X’ however, the conversations provide a case for doing ‘Y’ which would actually solve the problem. Experiments framed as learnings rather than failures. He currently works as a User Experience Lead in New York City.

User Testing 277

User Testing Customer Experience Product Manager Product Management 277

UX Planet

MAY 1, 2025

Be transparent in your reporting: At the end of your insights report or presentation, outline the scope and limitations of this round of surveys. By applying these best practices, youll gather insights that truly reflect your users experiences and drive better design outcomes.

Product Research 102

Product Research UX User Testing Data Visualization 102

Roman Pichler

APRIL 7, 2025

Second, offering AI-enabled product features, including a personalised user experience and user-specific recommendations, can give your product a unique advantage. [3] 8] Gen AI tools can hallucinate and present false or misleading information as fact. See, for instance, [link].

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Userpilot

NOVEMBER 7, 2024

moments —those points in the customer journey where the user suddenly understands the value of your product and how it solves their problem—deeper engagement, more qualified leads, and smoother sales cycles. This both shortens the sales process and enhances the customer experience. Focus on “Aha! Dropbox’s product tour.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Roman Pichler

SEPTEMBER 19, 2016

You may not fully understand the value it should create for its users and customers, the features and user experience (UX) it should provide, the business goals it should serve and the business model it should use, and the technologies that should be used to develop it. In this case, Scrum becomes very helpful again!

User Testing 315

User Testing Product Research Customer Experience Customer Feedback 315

The Product Guy

MARCH 14, 2017

So give designers bigger challenges like: “We should redesign the sign up flow to decrease drop-offs” or “add a new reporting module to this business app, so users can easily present their results”. Frame them from the user’s perspective, and tell them why the given problem is worth it to be solved. About the Author.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

UX Planet

DECEMBER 6, 2024

Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. Here are some key advantages: Improved user engagement: A well-designed application captures users attention and keeps them engaged.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. We presented the ideas to the mayor of Atlanta and the Chief of Police, and now it has gone to market.

User Testing 284

User Testing Product Research Customer Experience Research Software 284

The Product Guy

SEPTEMBER 25, 2017

Rishi even went on to give a fantastic presentation about working remotely to the Product Group! About Jince Kuruvilla Jince is a Product Manager with a background in User Experience and Design Strategy. Only then will you and your team be able to produce the best possible work possible.

Product Manager 277

Product Manager Product Management Technical Review Management 277

Product Talk

NOVEMBER 13, 2019

For 2020, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. User Experience Lisbon. We’ll also keep updating this list as we hear about more events. Are you looking for the 2019 Product Conference list? Find it here. An Event Apart. Seattle, WA.

Product Research 235

Product Research Naming Agile Research Software 235

Alchemer Mobile

NOVEMBER 1, 2024

They also present a valuable opportunity to collect user feedback on a range of topics, from brand sentiment to user experience, using mobile app surveys. To further optimize and improve the mobile user experience, tailor questions based on user behavior or app activity.

Feedback Software 182

Feedback Software Product Research User Testing Customer Experience 182

UX Planet

FEBRUARY 3, 2025

Pro tip: Highlight how you used innovative tools to speed up the process and sell ideas: Created high-fidelity prototypes using Lovable.dev, an AI-powered tool, to rapidly iterate and present design concepts, reducing feedback cycles by 40% and securing stakeholder buy-infaster. Why it works: Data-driven design is the future.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. How large the timebox should be depends on the amount of innovation present. [3] Instead, strategy discovery focuses on the problem space.

Product Research 237

Product Research Product Strategy Strategy Research Software 237

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Thank you for that.

Weak Development Team 374

Weak Development Team Development Software Review Technical Review 374

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Workflow automation: Simplifies task execution and improves user productivity.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MAY 25, 2025

The secret often lies in the art of User Experience design. Each step in the conversion funnel presents unique opportunities to engage and convert visitors. When it comes to optimizing the user experience in eCommerce, having the right tools and techniques at your disposal can make all the difference.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Mind the Product

JULY 19, 2024

In this talk from the Pendomonium #mtpcon roadshow in Berlin Javier Andres Bargas-Avila, UX Director at Google, presents a framework to make product development more user centric and understand user problems. Read more » The post Rethinking product and UX by Javier Andrés Bargas-Avila appeared first on Mind the Product.

UX 203

UX Framework Presentation Customer Experience 203

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Whether its arranging furniture, designing presentations, or curating your social media feed, this sense of aesthetics can be a huge asset in productdesign.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories?

Research Software 324

Research Software Technology Strategy Artificial Inteligence 324

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Product Innovation Educators

FEBRUARY 20, 2023

This speaker emceed the conference and presented on Lean Product Management: How to Achieve Product-Market Fit. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Learn more about them at PDMA.org. Target customer 2.

User Testing 273

User Testing Product Manager Product Management Data Visualization 273

Product Talk

JANUARY 3, 2024

His approach involved a lot of presentation and repetition of specific examples. Next, Mike would catalog all of the examples he’d built up and present them to the sales team. “I Eventually, though, I find that by presenting progress on improving the metrics regularly, it forces the product teams to understand the connections.

Product Research 311

Product Research Customer Experience Research Software Reporting Tools 311

Mind the Product

JANUARY 24, 2020

Wouldn’t it be better to present design proposals that look like the final product you want to create? Once you start to see wireframes as a communication tool more than a design tool, it can be easy to see them as only that. But why, then, do they generally look rough and unfinished? You can always add the remaining features later.

Research Software 250

Research Software User Testing Customer Experience Product Research 250