Remove Product Research Remove Sales Training Remove Training
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Celebrating Women in CS: 5 Takeaways From Our Power Up Masterclass

Gainsight

According to our report, The CS Index 2024 , 55% of companies surveyed are using GRR as a top measurement of Customer Success; 76% of companies indicated that customer retention is another primary revenue metric utilized. Previously NRR was the favored metric, but weve seen a shift toward GRR recently.

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How Communicating More Can Help You Succeed as a Product Manager

The Product Guy

Guest Post by: Lonnie Rosenbaum (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Marc Abraham]. Sharing product information within your company is one of the most valuable things you can do as a product manager. Create slides to walk the audience through: What’s been happening with the product (e.g.,

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. .

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Saying Goodbye

The Product Bistro

I will be joining Open Text, a leader in Enterprise Content Management as the Senior Product Line Manager for the RightFax product line. Memories of note, and there are many: My first day, grabbing a flight to Singapore to participate in the APAC sales training. Sales training in 2004 in Europe.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material. They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes.

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3 Proven Ways To Help Your Sales Team Beat Quota

The Secret PM Handbook

Co-opting product management into sales. My good friend Geoffrey Anderson ( @ganders2112 ) recently wrote about a situation we product managers sometimes find ourselves in. When sales are not going well, company leadership might ask product management come in to help hit the numbers. Often] not a great idea.

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Alchemer Adds Slack, Shopify, Gladly, and Braze Always-On Workflow Initiators 

Alchemer Mobile

Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. This feature is especially useful for quickly initiating surveys to collect feedback from the internal teams you collaborate with or have trained.