Listen to Understand: Listening Practices for Product People
Roman Pichler
FEBRUARY 4, 2019
Listen to Understand, not to Answer. Most people do not listen with the intent to understand; they listen with the intent to reply,” wrote Steve Covey in his book The 7 Habits of Highly Effective People. Make a conscious effort to listen to understand, not to reply, correct, or criticise. Listen with an Open Mind.
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