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How Professional Services Can Grow Net Dollar Retention

DevelopmentCorporate

In this article, we will discuss: Why Net Dollar Retention is Critical How Professional Services Can Grow NDR Before You Begin a Professional Services NDR Program How to Launch a Professional Services NDR Program Should Professional Services Be Paid for Upgrades/Expansions?

Article 52
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How to Grow Professional Services Revenue

TSIA

Professional services revenue growth rates have increased 10% year over year, according to TSIA’s latest Professional Services Benchmark. For a long while, PS leaders seemed to be worried about everything but growing professional services revenues, instead focusing more on renewals or customer success.

Blog 52
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Aggreko transforms their product organization with the help of Productboard’s Professional Services

ProductBoard

Stephen Doherty, Head of Product, Load Banks & Electrical Distribution at Aggreko shares his experience working with Productboard’s Professional Services team to transform their product organization.

Banking 52
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Learn How to Fine Tune Your Professional Services Organization

TSIA

TSIA’s experience talking to hundreds of technology professional services leaders over the last few months is that they have, for the most part, already moved well past the scramble of the early stages of the pandemic and on to pivoting and adjusting to the likely contours of the new normal.

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Apache Cassandra® NoSQL for the Relational DBA

Learn from Lewis DiFelice, an experienced Professional Services Consultant at Instaclustr, as he shares his journey transitioning from SQL to managing a 40-node Cassandra cluster. Unleash the power of NoSQL with "Apache Cassandra® NoSQL for the Relational DBA."

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Why Professional Services Must Embrace Change — and Product Management Best Practices

DISQO

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” .

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Top 6 Professional Services Business Challenges

TSIA

There are a few hot topics facing the professional services community today, many of which are keeping professional services leaders and professionals up at night.

Blog 40
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3 Mistakes Organizations Make While Developing ABM Programs

The benefits of Account-Based Marketing are clear, so what’s holding B2B professionals back? Wasteful technology and service spending. While B2B research suggests organizations are thriving through successful ABM programs, getting just one campaign off the ground is more difficult than it seems.

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Product Design & Customer Experience: An Innovative View on Inclusive Product Development

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

The ethical case for more inclusive design is clear, as is the commercial one: more inclusive products and services can be used by more people. More importantly, it is about designing products and services in light of this understanding. Some simple tools to make your products and services more inclusive.

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How Product Managers Can Learn to Love Reporting

Speaker: Eric Feinstein, Professional Services Manager, Looker

Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting. Fortunately, there are new technical approaches that are making this a significantly different picture, although there are still lots of interesting design challenges.

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Leading Under Uncertainty

Speaker: Greg Coticchia, CEO & Founder of ENTRA

Organizations of all types and sizes are facing common challenges of how to deal with the uncertainty in our current professional and personal lives. On a product level, how can you be sure of delivering the ‘right’ messaging, products, solutions, and services to customers? How can you plan when you are uncertain of what's next?

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Product Managers & UX Research: How Bridging the Experience Gap Can Propel Teams Forward

Speaker: Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion, and Kristin Zibell, Director of Research Products and Services

Join Shakima Jackson-Martinez, Director of Diversity, Equity, and Inclusion at AnswerLab and Kristin Zibell, Director of Research Products and Services at AnswerLab, as they share their approach to Experience Gap research, including: How to determine the inclusivity of your product through Experience Gap research.

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Using Continuous Customer Testing for Pandemic-Proof Product Success

Speaker: Luke Freiler, CEO and co-founder of Centercode

A lucky few companies are ramping up to meet skyrocketing demand for distance-friendly products and services. Use Product Management Today’s webinars to earn professional development hours! But for the majority, it means scaling back and trying to achieve the same results with fewer products.