The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products.

Weak Development Team 172

Weak Development Team UX User Testing Technical Review 172

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Customer Experience 95

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Register here for FREE! Unlike isolated marketing tactics, customer journey optimization adopts a cross-functional, customer-centric perspective.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

UX Planet

DECEMBER 15, 2023

The story of how I got hired in less than 24 hours by a digital design agency Upon completing my three-month tech boot camp at General Assembly, I actively shared content on LinkedIn and persistently reached out to recruiters and hiring managers in pursuit of a job opportunity. Naturally, I jumped at the opportunity.

Positioning 52

Positioning Feedback Software Research Software User Testing 52

Product Innovation Educators

SEPTEMBER 17, 2018

Product managers can move the wheel forward without reinventing it. I’m currently on a tour through the northeast of the US, visiting product managers and innovators. Also, I want to tell you about the fastest growing conference for software product management.

User Testing 61

User Testing Research Software Product Research Customer Experience 61

Intercom, Inc.

DECEMBER 12, 2019

If the product meaningfully improves people’s day-to-day lives in the short term, major dividends will follow later. In just a year, Vidyard saw 20,000 organizations join their platform after being introduced to the product for free by partners like HubSpot and Adobe. Their philosophy? The results have been staggering.

Reporting Tools 169

Reporting Tools Research Software Onboarding KPIs Customer Experience 169

NextBigWhat

APRIL 12, 2021

InfoEdge has been running successful products at scale and importantly, given the churn in the audience, the product teams really need to stay agile and keep building for the new audience and their evolving taste. Here is an AMA we did with Puneet Verma, VP of Product at Naukri on the product management process they follow.

Feedback Software 105

Feedback Software User Testing Customer Experience Customer Feedback 105

NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Get Brochure. Marshall, Zeta.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Good Product Manager

APRIL 28, 2019

Three Tips for Getting More Value From Product Enhancements. Many product teams – especially those working on software-as-a-service offerings – spend most of their time and energy enhancing existing products. Minimum Viable Products: I Do Not Think They Mean What You Think They Mean.

Events 74

Events Product Research Product Management Product Manager 74

Gainsight

APRIL 8, 2020

That is, they’re focused on selling additional products and services to those already seeing value from their product. . Here are some things we’re seeing the most creative Sales leaders in our customer base do to find and close every opportunity for expansion: 1. Whether you operate a consumption-based business (e.g.,

Data Visualization 59

Data Visualization Customer Experience Healthcare Travel 59

Atlassian

FEBRUARY 9, 2022

In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. Service management easily tops the list of essential IT functions. Our central service desk branched into 14, each managed by a different IT team.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

The Product Coalition

JANUARY 26, 2022

Source: everypig.com Pork production is quite a competitive environment in the US now. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. His father led a veterinarian clinic.

Reporting Tools 122

Reporting Tools Feedback Software Data Visualization Engineering 122

Good Product Manager

APRIL 28, 2019

Three Tips for Getting More Value From Product Enhancements. Many product teams – especially those working on software-as-a-service offerings – spend most of their time and energy enhancing existing products. Minimum Viable Products: I Do Not Think They Mean What You Think They Mean.

Events 60

Events Product Research Product Management Product Manager 60

Product Innovation Educators

SEPTEMBER 10, 2018

Insights for new product managers and people who want to be product managers. Being a good product manager requires a diverse set of skills, including communicating, influencing, design, technology, product process, and business acumen. Everyday Innovators can register for the conference for 30% off.

Customer Feedback 53

Customer Feedback Feedback Software Product Management Product Manager 53

Userpilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Create a multimedia onboarding flow with product screenshots and videos.

Onboarding KPIs 95

Onboarding KPIs Feedback Software User Testing Analytic Tools 95

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. You need both automation and human interaction. Liam: How do you go about doing that?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a product manager responsible for your company’s new “business messaging and collaboration” product. Because Michael on the product team thinks that people are more likely to retain if they add their co-workers to a new project the week they join.).

Data Visualization 119

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 119

Gainsight

OCTOBER 19, 2021

A highly focused, strategic, and well-supported Customer Success team can affect everything from your product to Net Revenue Retention (NRR). Unfortunately, as a relatively new addition to most organizations (compared to Marketing or Product), CS is often a lower priority during budgeting season. Think About Your Team Members.

Customer Experience 52

Customer Experience Onboarding KPIs Data Visualization Presentation 52

Good Product Manager

MARCH 19, 2015

One of the challenges I frequently hear about from product management leaders is that they are trying to get their product managers to better understand market opportunities and customer needs. Minneapolis, April 15, 2015: Sorting Out Product Management and User Experience.

Customer Experience 68

Customer Experience User Testing UX B2C 68

Gainsight

MAY 3, 2020

Instead of simply bringing our presentations to a webinar across two days, we took this as an opportunity to change the game ! For the past few months, our marketing team has conceptualized an experience that brings all the best of Pulse to the homes of the more than 14,000 people who are currently registered.

Research Software 52

Research Software Customer Experience Travel Webinar 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

Reading Time: 3 minutes. Register now. . Take the next step to acquire even more TIBCO product knowledge so you can drive innovation and uncover the next great opportunity for your organization. Learn about other certifications and education opportunities offered by TIBCO Academy.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Gainsight

APRIL 23, 2019

We asked our Pulse 2019 speakers for the best advice they’ve ever received and we’re sharing it with you so you can take your product and career to the next level. These tips are just a taste of the product experience best practices that will be shared at Pulse 2019. REGISTER FOR PULSE 2019. What is Pulse 2019?

User Testing 49

User Testing Customer Experience Product Research Research Software 49

Userpilot

SEPTEMBER 16, 2022

A customer-focused culture prioritizes customers over products. Product-focused companies want to create the best products and become leaders in their market. Customer-focused businesses do that as well, but their motivation is the customer’s needs, while product-focused companies are just after the bottom line.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Userpilot

FEBRUARY 4, 2023

This type of reciprocity works because more customers will feel like spending money on your product or service if they’re satisfied with what you offered them. Bear in mind that a first impression doesn’t end at the sign-up page; it extends well into the onboarding process when they actually start using your SaaS product.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Gainsight

SEPTEMBER 8, 2020

Meeting such demands requires overcoming myriad obstacles like unexpected churn, a shortage of customer insights, poor product adoption, and a disconnected customer experience. How to manage and operationalize scale. . Kristi says that if teams don’t understand the why and the how of a product, they can’t help customers be successful.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Customer Experience 52

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! Sales Is Trying to Change My Product Roadmap! , In my post on the SiriusDecisions blog Help!

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! Sales Is Trying to Change My Product Roadmap! , In my post on the SiriusDecisions blog Help!

Agile 60

Agile Events Roadmap User Testing 60

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Strategic decisions are fundamental questions of what value your product delivers, to who and why.

Research Software 52

Research Software Product Research Product Management Product Manager 52

Gainsight

JUNE 23, 2020

I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. After 3 long days of combing through the contracts and reading line by line the cancellation and force majeure clauses, I was as ready as I could have been. Not All Vendors Are Created Equal.

Events 88

Events Feedback Software Technical Review Systems Review 88

freshtrax

JULY 16, 2019

Although the Japanese economy has been declining, Japan is still the third-largest economy by gross domestic product (GDP). Top 10 Japanese Startups by Market Capitalization. The Tokyo Stock Exchange (TSE) is the world’s third largest and Asia’s largest exchange by market capitalization. Market Capitalization.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Sequent Learning

AUGUST 5, 2018

When I was first introduced to product management certification, hanging on my colleague’s wall, years ago, I remember having one question: what does a product manager actually do? Of course, I stuck with it and was eventually given the opportunity to lead a team of product managers.

Certifications 40

Certifications Product Management Product Manager User Testing 40

Mixpanel

JANUARY 19, 2021

Test yourself with this word problem: Imagine you’re a PM responsible for your company’s new business messaging and collaboration product. Because Michael on the product team thinks that people are more likely to retain if they add their co-workers to a new project the week they join.). How do you define retention for this product?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52

Andrew Chen

FEBRUARY 15, 2016

I recently was interviewed by Tim Chang , Managing Director of the Mayfield Fund at the Manifesto conference. At this time in ‘07 the IQ around consumer products was was relatively low – and investors were making investments off number of hundreds of thousands of registered users. What is a Growth Hacker?

Analytic Tools 71

Analytic Tools Systems Review User Testing Customer Experience 71