TurnKey Labs

APRIL 19, 2023

For many start-ups, this phase often means finding funds long before the idea is ready for prime time. You’ve survived those grueling early days thanks to a lot of grit—but now getting it off the ground requires REAL cash. But don’t worry, we’ve […]

Startups 52

Startups Development 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. PLG Readiness Assessment. We have more information in our resource section on our website at Gainsight.com. The post The Ultimate List of Product Experience Resources for 2022 appeared first on Gainsight Software.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. So what are the best resources to help you get the job done? This article is divided into sections to cover a curated list of different types of resources: Best product management tools.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year. Product Experience 101.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Product Innovation Educators

APRIL 11, 2022

” Strategy is how you allocate your resources and choose which opportunities to forgo while pursuing the ones you’ve chosen. Strategy is an indication of what you want to do. A classic test for strategy is, “Do you know what you need to do and what you need to not do?”

Strategy 91

Strategy Automotive Research Software Product Strategy 91

Modus Create

APRIL 10, 2019

Are You and Your Organization Ready for Design Transformation? I presented that case last month at the Information Architecture Conference to design and product development leaders for 45 minutes in Orlando Florida under the title “Are You and Your Organization Ready for Design Transformation?” from Chris Avore.

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Userpilot

JANUARY 15, 2024

Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. Resource centers help customers self-solve any issues they run into. Get your free Userpilot demo today!

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

DECEMBER 11, 2023

Letting users decide when they’re ready to adopt changes will help ease the transition during major product updates. Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. If you’re ready to improve the user experience, then get your free Userpilot demo today!

Data Visualization 105

Data Visualization Feedback Software Analytic Tools User Testing 105

Revulytics

DECEMBER 13, 2017

At Revulytics, we’ve received questions from our customers on how to ensure GDPR compliance with our platform, and recently worked with Privacy Ref to put together some resources on best practices to that end. Revulytics can provide a summary of its GDPR readiness for its internal processes and technology upon request.

Analytic Tools 0

Analytic Tools Data Visualization White Paper Customer Feedback 0

Gainsight

OCTOBER 19, 2021

Here are some steps to ensure you get everything you need to build a well-resourced Customer Success team. Be ready to answer questions like, “What did your team do to impact the NRR of last year? Provide this information, and it will be easier to advocate for and receive the budget you need to create a fully resourced CS team. .

Customer Experience 52

Customer Experience Onboarding KPIs Data Visualization Presentation 52

Userpilot

MAY 1, 2024

For example, if you notice a persona often leaves your app to read support articles on your website, you might want to consider building an in-app resource center to provide guidance within the app. Once the resource center is ready, trigger in-app notifications to let them know they can easily access help.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Product Research 105

Userpilot

APRIL 24, 2024

Always follow up via email and send a demo summary, along with other useful resources. Run your demo and engage customers Now you're ready to finally run the demo! You can also include additional resources helpful for the decision-making process, such as customer testimonials or a link to the pricing page.

Demo 95

Demo Research Software Feedback Software Product Research 95

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. The 6 Top Customer Experience (CX) Trends Every Company Must Get Ready for Now. Fortunately, customers aren’t the only ones with ample available information.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

MAY 9, 2024

Provide multiple ways to get help with a resource center. Embed these microvideos in your resource center and suggest them contextually as users interact with your tool. Offer self-service support with a knowledge base Create a well-organized knowledge base containing multiple types of help resources.

Data Visualization 105

Data Visualization Reporting Tools Customer Experience Customer Feedback 105

Userpilot

JUNE 20, 2023

Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Product idea validation is essential to avoid spending too many resources on a product that fails because nobody needs it. Is it the best way to invest the resources?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

The Product Coalition

JUNE 2, 2023

Era of interactive, conversational documents is just around the corner, ready to transform the way we search, learn, and work. The same is true for product manuals, the latest scientific research papers, and a multitude of other knowledge resources. The corporate landscape is teeming with PDF documents.

Document 131

Document Research Software User Testing Customer Experience 131

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Don’t use the same approach for everyone.

Weak Development Team 60

Weak Development Team Analytic Tools Customer Experience Data Visualization 60

UX Planet

APRIL 2, 2024

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests ” by Jeffrey Rubin and Dana Chisnell “ Usability Testing Essentials: Ready, Set…Test! ” Usability Testing Essentials: Ready, Set…Test! by Carol M.

Books 79

Books User Testing Product Research Testing 79

Userpilot

AUGUST 29, 2023

Validating the market for your product reduces the risk of developing a product that’s not profitable, increases investor confidence, and helps teams use scarce resources well. Market validation is the process of confirming the demand for a product or service within the target market before committing resources to its development.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

Intercom, Inc.

SEPTEMBER 29, 2022

You’ll learn how to activate customers faster, find value up front, and drive the actions that you want customers to take – without overstretching your team or resources. Ready to unlock the full power of in-product messaging? Why in-product engagement is essential for business success.

Messaging 211

Messaging Customer Experience Onboarding KPIs User Testing 211

The Product Coalition

SEPTEMBER 16, 2023

If you want your team to succeed, whether it’s a small scrum team of 5–9 , or an entire department, you need to have workers who are willing and ready to do the job at hand. Unless you’re building a company from scratch, you’re often stuck with the talent provided and resources already acquired.

Product Research 78

Product Research Leadership Research Software Development 78

The Product Coalition

JANUARY 27, 2024

Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Intercom, Inc.

JUNE 14, 2022

Having expressed interest in your product or service and been vetted to ensure they meet the right criteria, a sales-qualified lead is now ready to move into your sales process. . At this stage, these potential customers might not be ready to buy, but they’ve expressed a level of interest in your offerings.

User Friction 129

User Friction Customer Experience Customer Feedback Reference 129

Userpilot

MARCH 29, 2024

Lack of help resources. Offer self-service support with a resource center. Ready to fix your leaky sales funnel? Wrong acquisition channels : Utilizing acquisition channels your target audience does not actively use or engage with results in wasted efforts and resources. Lack of lead nurturing efforts. Userpilot can help.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

MAY 13, 2024

Ready to transform your data into actionable insights? This way, you can analyze the behaviors that lead to an upgrade, double down on the MRR expansion tactics that work, and save resources from tactics that don’t generate revenue. Ready to transform your data into actionable insights? Book a Userpilot demo to get started!

Data Visualization 59

Data Visualization Dashboard Analytic Tools Onboarding KPIs 59

Userpilot

MARCH 19, 2024

Ready to dive in? Benefits of feature rollouts for product teams Back in the waterfall days, companies and software houses released new products only when they were ready. Ready to redesign how you release new features to your users? When are you ready for the full rollout? We also share some best practices.

Product Research 105

Product Research Onboarding KPIs User Testing Feedback Software 105

Intercom, Inc.

MAY 18, 2021

A commissioned study by Forrester Consulting on behalf of Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , reveals how conversational experiences are fuelling customer retention and business growth for global companies. Ready to get started? Commissioning Forrester Consulting. Enter Forrester.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

Usersnap

FEBRUARY 6, 2020

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. The 6 Top Customer Experience (CX) Trends Every Company Must Get Ready for Now. Fortunately, customers aren’t the only ones with ample available information.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

AUGUST 6, 2023

It is a structured and organized methodology that guides businesses or individuals through the entire journey of turning an idea into a tangible, market-ready offering. In conclusion, product development stages are a crucial framework that guides the journey from idea to market-ready product.

Feedback Software 109

Feedback Software Development User Testing Customer Experience 109

Intercom, Inc.

JUNE 9, 2021

We had a group of new hires ready and excited to join Intercom the following Monday, expecting to meet lots of folks in the office, join brainstorming sessions in a conference room, and grab a nice cup of coffee or a cold beer at a local bar with their new teammates after work. We’re ready to adapt again as the world reopens.

Feedback Software 253

Feedback Software Customer Experience Systems Review Presentation 253

The Product Coalition

MARCH 13, 2023

Feasibility focuses on whether the product can be created with the available resources, while viability considers whether the product can be sold at a profit. By the end of the development phase, the team should have a functional, high-quality product ready for launch.

User Testing 137

User Testing Product Research Development Customer Feedback 137

Intercom, Inc.

APRIL 5, 2022

According to the results of a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , support leaders claim their teams have 51% less bandwidth today than ever before. Ready to ditch the on-hold music?

Inbound 209

Inbound Customer Experience Reporting Tools Messaging 209

The Product Coalition

FEBRUARY 23, 2024

Be Ready to Prioritize: Demonstrating your ability to prioritize tasks and projects based on impact and feasibility is critical. Be prepared to discuss how you would make tough prioritization decisions under the constraints of time and resources. Engage with the Interviewer: Treat the interview as a two-way conversation.

Data Visualization 125

Data Visualization Analytic Tools Research Software Feedback Software 125

The Product Coalition

NOVEMBER 22, 2023

This customizable and ready-to-deploy platform offers a plethora of benefits, reshaping the way businesses engage with the crypto market. This cost-effective solution enables companies to allocate their resources more efficiently, redirecting funds toward marketing efforts, user acquisition, and other critical aspects of business growth.

Customer Experience 127

Customer Experience User Testing Branding Positioning 127

Atlassian

MARCH 9, 2022

As a company that made our own transition to Cloud, we believe that a move to Cloud is a critical step towards keeping resources invested in what matters most and delivering value to customers, fast. We also understand that it takes time and resources to migrate and to ensure that teams are successful on Cloud post-migration.

Feedback Software 106

Feedback Software User Testing Data Visualization Customer Experience 106